Skip to main content

The Lean Six Sigma Pocket Toolbook

In Order to Read Online or Download The Lean Six Sigma Pocket Toolbook Full eBooks in PDF, EPUB, Tuebl and Mobi you need to create a Free account. Get any books you like and read everywhere you want. Fast Download Speed ~ Commercial & Ad Free. We cannot guarantee that every book is in the library!

The Lean Six Sigma Pocket Toolbook A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed

The Lean Six Sigma Pocket Toolbook  A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed Book
Author : Michael L. George,John Maxey,David T. Rowlands,Malcolm Upton
Publisher : McGraw Hill Professional
Release : 2004-10-13
ISBN : 9780071505734
Language : En, Es, Fr & De

GET BOOK

Book Description :

Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to use The Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides: Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy Sections for each tool explaining how to create it, how to interpret what you find, and expert tips Lean Six Sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With The Lean Six Sigma Pocket Toolbook, you'll discover how to propel your organization to new levels of competitive success--one tool at a time.

The Lean Six Sigma Pocket Toolbook

The Lean Six Sigma Pocket Toolbook Book
Author : Michael L. George
Publisher : Unknown
Release : 2005
ISBN : 0987650XXX
Language : En, Es, Fr & De

GET BOOK

Book Description :

"The Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a 'family' is best for different purposes. Packed with detailed examples and step-by-step instructions, it's the ideal handy reference guide to help Green and Black Belts make the transition from the classroom to the field."--Resource description page.

The Lean Six Sigma Pocket Toolbook

The Lean Six Sigma Pocket Toolbook Book
Author : Anonim
Publisher : Unknown
Release : 2017
ISBN : 0987650XXX
Language : En, Es, Fr & De

GET BOOK

Book Description :

Download The Lean Six Sigma Pocket Toolbook book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Lean Six Sigma Pocket Toolbook

Lean Six Sigma Pocket Toolbook Book
Author : Michael L. George
Publisher : Unknown
Release : 2000
ISBN : 0987650XXX
Language : En, Es, Fr & De

GET BOOK

Book Description :

Download Lean Six Sigma Pocket Toolbook book written by Michael L. George, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Lean Six Sigma An Introduction and Toolkit EBOOK BUNDLE

Lean Six Sigma   An Introduction and Toolkit  EBOOK BUNDLE  Book
Author : Michael George
Publisher : McGraw-Hill Professional
Release : 2011-11-18
ISBN : 0071796541
Language : En, Es, Fr & De

GET BOOK

Book Description :

Meet all your customers’ needs—and your company’s goals—with the tools and techniques of Lean Six Sigma 2 top-quality guides in 1 powerful eBook package! When you combine Lean Production and Six Sigma, you can’t fail to deliver positive results on a continual basis. This powerful mix—called Lean Six Sigma—is what some of the world’s most successful organizations use to launch themselves ahead of the competition—and stay there. Now, from one convenient ebook, you can access everything you need to accomplish the same goals. Lean Six Sigma—An Introduction and Toolkit provides all the background and tools you need to start your company on the path to long-term success. This two-in-one ebook contains: What Is Lean Six Sigma? This plain-English guide explains how you can use Lean Six Sigma to identify and eliminate waste, cut costs, and grow revenue. Featuring charts, diagrams, and case studies, it walks you through all the fundamentals, explaining the "four keys" and how they apply to your own job: Delight your customers with speed and quality Improve your processes Work together for maximum gain Base decisions on data and facts The Lean Six Sigma Pocket Toolbox The Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts you need to understand, implement, and leverage Lean Six Sigma. This hands-on reference provides: Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy Sections for each tool explaining how to create it, how to interpret what you find, and expert tips

Lean Six Sigma Guide

Lean Six Sigma Guide Book
Author : Jim Serrata
Publisher : Unknown
Release : 2021-03-23
ISBN : 0987650XXX
Language : En, Es, Fr & De

GET BOOK

Book Description :

If you are starting to learn about the concepts of streamlining a business process, you are in the right place. We will introduce you to the methodologies of Lean, Six Sigma, and Lean Six Sigma. People with no experience in this area can get an idea of what it is all about. Get to know more about Lean Six Sigma, how important it is, and how you can benefit from it professionally with this book, and begin your journey towards building a strong career path.

Lean Six Sigma

Lean Six Sigma Book
Author : Anonim
Publisher : Gramedia Pustaka Utama
Release : 2021-07-29
ISBN : 9789792225594
Language : En, Es, Fr & De

GET BOOK

Book Description :

Download Lean Six Sigma book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Lean Six Sigma for Service

Lean Six Sigma for Service Book
Author : Michael L. George, Sr.,Mike George
Publisher : McGraw Hill Professional
Release : 2003-07-15
ISBN : 9780071418218
Language : En, Es, Fr & De

GET BOOK

Book Description :

The author of Lean Six Sigma applies the revolutionary "quality" improvement technique to the service sector, instructing readers in how to use Six Sigma to reduce service costs, improve service, and expand capacity.

The Lean Six Sigma Pocket Toolbook A Quick Reference Guide to 70 Tools for Improving Quality and Speed A Quick Reference Guide to 70 Tools for Improving Quality and Speed

The Lean Six Sigma Pocket Toolbook  A Quick Reference Guide to 70 Tools for Improving Quality and Speed   A Quick Reference Guide to 70 Tools for Improving Quality and Speed Book
Author : Michael George,John Maxey,David Rowlands,Malcolm Upton
Publisher : McGraw Hill Professional
Release : 2004-09-22
ISBN : 9780071441193
Language : En, Es, Fr & De

GET BOOK

Book Description :

A BUSINESSWEEK BESTSELLER Bestselling Lean Six Sigma author Michael George provides the first pocket guide for deployers of Lean Six Sigma The Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-bystep instructions, it's the ideal handy reference guide to help Green and Black Belts make the transition from the classroom to the field. Features brief summaries and examples of the 70 most important tools in Lean Six Sigma, such as "Pull," "Heijunka," and "Control Charts" Groups tools by purpose and usage Offers a quick, easy reference on using the DMAIC improvement cycle Provides comprehensive coverage in a compact, portable format

Lean Six Sigma in Service

Lean Six Sigma in Service Book
Author : Sandra L. Furterer
Publisher : CRC Press
Release : 2016-04-19
ISBN : 9781420079104
Language : En, Es, Fr & De

GET BOOK

Book Description :

In real life, data is messy and doesn’t always fit into normal statistical distributions. This is especially true in service industries where the variables are, well, variable and directly related to and measured by the constantly changing needs of customers. As the breadth and depth of tools available has increased across the integrated Lean Six Sigma landscape, their integrated application has become more complex. Filled with case studies using real-world data, Lean Six Sigma in Service: Applications and Case Studies demonstrates how to integrate a suite of tools to make sense of an unstructured problem and focus on what is critical to customers. Using a clean, clear writing style that is not overly technical, the author describes the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) and Design for Six Sigma IDDOV (Identify-Define-Design-Optimize-Validate) problem solving approaches and how they can be applied to service and transaction-related processes. The case studies illustrate the application of Lean Six Sigma tools to a wide variety of processes and problems including, but not limited to financial process improvement, designing a recruiting process, managing a college’s assets, and improving educational processes. Examples of tools include Pareto analysis, cause and effect analysis, failure mode and effects analysis, statistical process control, SIPOC, process flow charts, project management tools, cost of quality analysis, and Lean tools, such as 5S, 8 wastes, and the 5 whys. Ultimately, the Lean Six Sigma team must show improvement against the metrics that assess customer satisfaction. This book includes strategies for integrating Lean Six Sigma tools into measurable improvement processes and eliminating the root causes of problems. With its inclusion of case studies and an alternative approach to the material, the book provides an instant understanding of how others have successfully applied Lean Six Sigma tools. This understanding then translates into processes that can be applied to any service organization.

Lean Six Sigma

Lean   Six Sigma Book
Author : Michael Hartung
Publisher : BoD – Books on Demand
Release : 2010-01
ISBN : 3839149312
Language : En, Es, Fr & De

GET BOOK

Book Description :

This book is a comprehensive guideline for the Management of processes and quality by applying LEAN and SIX SIGMA. It includes various statistical tools and applications for Minitab. Additional several Management tools and models are presented, useful in combination with a SIX SIGMA approach. Lean - SIX SIGMA is a powerful tool for Management and improvements in efficiencies to be applied on all levels in an organization. SIX SIGMA is also used to solve complex problems in the process or can be developed as a company value or company culture, dedicated to quality and change. With the necessary support by Senior Management all key staff members in the company should familiar with the methodologies presented here to achieve the benefits from Lean - SIX SIGMA.

Lean Six Sigma Secrets for the CIO

Lean Six Sigma Secrets for the CIO Book
Author : William Bentley,Peter T. Davis
Publisher : CRC Press
Release : 2009-09-25
ISBN : 9781439803820
Language : En, Es, Fr & De

GET BOOK

Book Description :

Going beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuable case studies that illustrate how to combine Six Sigma’s rigorous quality principles with Lean methods for uncovering and eliminating waste in IT processes. Using these methods, the text explains how to take an approach that is all about improving IT performance, productivity, and security—as much as it is about cutting costs. Savvy IT veterans describe how to use Lean Six Sigma with IT governance frameworks such as COBIT and ITIL and warn why these frameworks should be considered starting points rather than destinations. This complete resource for CIOs and IT managers provides effective strategies to address the human element that is so fundamental to success and explains how to maximize the voice of your customers while keeping in touch with the needs of your staff. And perhaps most importantly—it provides the evidence needed to build your case to upper management. Supplying you with the tools to create methods that will bring out the best in your employees; Lean Six Sigma Secrets for the CIO provides the understanding required to manage your IT operations with unique effectiveness and efficiency in service of the bottom line.

Lean Six Sigma for Small and Medium Sized Enterprises

Lean Six Sigma for Small and Medium Sized Enterprises Book
Author : Jiju Antony,S. Vinodh,E. V. Gijo
Publisher : CRC Press
Release : 2017-12-19
ISBN : 1482260093
Language : En, Es, Fr & De

GET BOOK

Book Description :

It is no secret that Lean Six Sigma (LSS) is not as popular with small and medium-sized enterprises (SMEs) as it is with larger ones. However, many SMEs are suppliers to larger entities who are pushing for superior quality and world-class process efficiencies from suppliers. Lean Six Sigma for Small and Medium Sized Enterprises: A Practical Guide provides a roadmap for the successful implementation and deployment of LSS in SMEs. It includes five real-world case studies that demonstrate how LSS tools have been successfully integrated into LSS methodology. Simplifying the terminology and methodology of LSS, this book makes the implementation process accessible. Supplies a general introduction to continuous improvement initiatives in SMEs Identifies the key phases in the introduction and development of LSS initiatives within an SME Details the most powerful LSS tools and techniques that can be used in an SME environment Provides tips on how to make the project selection process more successful This book covers the fundamental challenges and common pitfalls that can be avoided with successful introduction and deployment of LSS in the context of SMEs. Systematically guiding you through the application of the Six Sigma methodology for problem solving, the book devotes separate chapters to the most appropriate tools and techniques that can be useful in each stage of the methodology. Keeping the required math and statistics to a minimum, this practical guide will help you to deploy LSS as your prime methodology for achieving and sustaining world-class efficiency and effectiveness of critical business processes.

The Complete Idiot s Guide to Lean Six Sigma

The Complete Idiot s Guide to Lean Six Sigma Book
Author : Breakthrough Management Group,Neil DeCarlo
Publisher : Penguin
Release : 2007-04-03
ISBN : 1440696950
Language : En, Es, Fr & De

GET BOOK

Book Description :

The perfect prescription for any organization Increasingly popular with large and mid-sized companies around the world, Lean Six Sigma is the new hybridization of Six Sigma and Lean methodologies, and there is no better approach for achieving operational excellence in an organization. But how do you implement Lean Six Sigma, and what does it entaill? The Complete Idiot's Guide to Lean Six Sigma answers this question with unprecedented clarity and turnkey elegance. Part one gives you all the background you need to understand Lean Six Sigma - what it is, where it came from, what it has done for so many organizations and what it can do for you and your company. Parts two and three of the book give you a prescribed yet flexible roadmap to follow in selecting, enacting and realizing improvements from Lean Six Sigma projects. Within this step-by-step structure, the authors demonstrate when and how to use the many Lean Six Sigma statistics and 'tools', packing the pages with diagrams, real-life examples, templates, tips and advice. If you are a Green Belt or a Black Belt, or trainee, these two parts will be invaluable to you. The Complete Idiot's Guide to Lean Six Sigma is the first book of its kind to integrate the Lean Six Sigma tools within a clear stepwise progression, so readers know when and how to actually apply them in their jobs. As such, this book is superior as a companion to any corporate or organizational Lean Six Sigma 'deployment'. No more complex hodgepodge. Other books about Lean and/or Six Sigma tend to provide a lot of good information, tools and statistics, but mostly in a disconnected way, not in a way that is straightforward and user friendly. This makes an already complex subject seem still complex to the neophyte reader. On the other hand, the structure and progression of this book unfolds Lean Six Sigma in a way that a reader can easily become a user, and move more quickly from knowledge to application.Therefore, using The Complete Idiot's Guide to Lean Six Sigma, you know why the statistics are important and where to use them, because this is made clear. You know how and when to use a Pareto Chart, or do a Stakeholder Analysis, or conduct a Failure Mode and Effects Analysis (FMEA). You not only get fully primed on all the parts and parcels of Lean Six Sigma, but you truly learn enough to become dangerous - in a good way! In a way that makes you more valuable to your organization. Also for Lean Six Sigma leaders, not just practitioners. Just as a Lean Six Sigma practitioner follows a proven formula for process improvement, a Lean Six Sigma Leader generally follows a process for achieving organizational transformation. This is why the final part of the book focuses on what a Lean Six Sigma leader or Champion needs to know and do to be successful - again according to a detailed step-by-step process that can be followed exactly or modified to fit specific needs. This includes: ? Identifying and selecting Lean Six Sigma projects. ? Understanding the process of organizational transformation. ? Installing an infrastructure for Lean Six Sigma deployment.

Changing With Lean Six Sigma

Changing With Lean Six Sigma Book
Author : A. Aruleswaran
Publisher : Changing with Lean Six Sigma
Release : 2010
ISBN : 9789834458201
Language : En, Es, Fr & De

GET BOOK

Book Description :

Lean Six Sigma is the single most effective problem solving methodology. It is a proven strategy that maximizes returns to the shareholder. This volume introduces the paradigm shift that steers businesses towards great successes.

Lean Manufacturing and Six Sigma

Lean Manufacturing and Six Sigma Book
Author : Fausto Pedro García Márquez,Isaac Segovia,Tamás Bányai,Péter Tamás
Publisher : BoD – Books on Demand
Release : 2020-02-14
ISBN : 1789239079
Language : En, Es, Fr & De

GET BOOK

Book Description :

Lean Manufacturing, also called lean production, was originally created in Toyota after the Second World War, in the reconstruction period. It is based on the idea of eliminating any waste in the industry, i.e. any activity or task that does not add value and requires resources. It is considered in every level of the industry, e.g. design, manufacturing, distribution, and customer service. The main wastes are: over-production against plan; waiting time of operators and machines; unnecessary transportation; waste in the process itself; excess stock of material and components; non value-adding motion; defects in quality. The diversity of these issues will be covered from algorithms, mathematical models, and software engineering by design methodologies and technical or practical solutions. This book intends to provide the reader with a comprehensive overview of the current state, cases studies, hardware and software solutions, analytics, and data science in dependability engineering.

Lean Six Sigma Case Studies in the Healthcare Enterprise

Lean Six Sigma Case Studies in the Healthcare Enterprise Book
Author : Sandra L. Furterer
Publisher : Springer Science & Business Media
Release : 2013-11-26
ISBN : 1447155831
Language : En, Es, Fr & De

GET BOOK

Book Description :

This book provides a detailed description of how to apply Lean Six Sigma in the health care industry, with a special emphasis on process improvement and operations management in hospitals. The book begins with a description of the Enterprise Performance Excellence (EPE) improvement methodology developed by the author that links several methodologies including systems thinking, theory of constraints, Lean and Six Sigma to provide an enterprise-wide prioritization and value-chain view of health care. The EPE methodology helps to improve flow at the macro or value-chain level, and then identifies Lean Six Sigma detailed improvements that can further improve processes within the value-chain. The book also provides real-world health care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance. The Enterprise Performance Excellence methodology is described, and also the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) problem solving approach which is used to solve problems for health care processes as they are applied to real world cases. The case studies include a wide variety of processes and problems including: emergency department throughput improvement; operating room turnaround; operating room organization; CT imaging diagnostic test reduction in an emergency department; linen process improvement; implementing sepsis protocols in an emergency department; critical success factors of an enterprise performance excellence program.

Six Sigma in HR Transformation

Six Sigma in HR Transformation Book
Author : Mircea Albeanu,Ian Hunter
Publisher : Routledge
Release : 2017-05-15
ISBN : 1351899864
Language : En, Es, Fr & De

GET BOOK

Book Description :

In the business world, especially in manufacturing or quality management, the term Six Sigma usually refers to a set of tools and methodologies developed by Motorola to improve processes by eliminating defects. So why should the HR professional care what Six Sigma is or how it can be applied in the HR function? According to the specialists at Orion Partners, there are ten key reasons: * to create excellence in process delivery; * to reduce defects; * to increase efficiency; * to create a quality focused mindset; * to benefit from best practice; * to bring clarity to the processes of HR; * to use a structured scientific approach; * to speak the same language and improve communication; * to gain control over your processes; * and to strengthen your business case. Mircea Albeanu and Ian Hunter explain some of the basic concepts to show how applying Six Sigma tools and methodologies can be used to manage the practical challenges of improving HR operations to meet your organization's expectations at a lower cost and with greater efficiency. To help illustrate some of the key messages examples are drawn from Orion Partners' work using Six Sigma tools with international organizations over the last seven years. This concise guide is ideal for project and programme managers involved in business transformation, and for HR managers as well as Six Sigma specialists seeking to understand its applications within human resources. About The Gower HR Transformation Series: The Human Resources function faces a continuing challenge to its role and purpose, in many organizations it has suffered from serious under-representation at strategic, board level. Yet, faced with the challenges of globalism, the need to innovate, manage knowledge, attract and retain the very best employees, organizations need an HR function that can lead from the front. The process of transforming the function is complex and rarely linear. It includes the practical challenges of improving HR operations to meet customer expectations at lower cost and with greater efficiency. The Gower HR Transformation Series will help; it uses a blend of conceptual frameworks, practical advice and global case study examples to cover each of the main elements of the HR transformation process. The books in the series follow a standard format to make them easy to read and reference. Together, the titles create a definitive guide from one of the leading specialist HR transformation consultancies; an organization that has been involved in HR transformation for clients as diverse as Bombardier Transportation, Marks & Spencer, Barnardo's, Oxfam, Schroders, UnitedHealth Group, Nestlé, BP, HM Prison Service, Transport for London and Vodafone.

Building High Performance Government Through Lean Six Sigma A Leader s Guide to Creating Speed Agility and Efficiency

Building High Performance Government Through Lean Six Sigma  A Leader s Guide to Creating Speed  Agility  and Efficiency Book
Author : Mark Price,Walter Mores,Hundley M. Elliotte
Publisher : McGraw Hill Professional
Release : 2011-06-17
ISBN : 0071766073
Language : En, Es, Fr & De

GET BOOK

Book Description :

Private Sector Strategies for Public Service Leaders No corner of the government or public sector has been spared from budget turmoil in recent years. Among budget cuts, increased requirements, and new threats and challenges, governments typically balance the scales through (1) increased funding and/ or (2) rationalizing services or service levels. This book gives you a third option. It’s called high performance, and it’s been implemented in the private sector—with great success—for more than two decades. This hands-on guide, written by the global consultants from Accenture, shows you how to apply these business principles in any public organization. Learn how to: Improve the outcomes you deliver— while lowering the cost to deliver them. Streamline your operations—by increasing speed, agility, and efficiency. Build a high-performance “anatomy” to strengthen your organization. Manage assets, decrease risks and losses, and deliver true excellence. Featuring case studies from the public sector, including federal, state, local, agencies, bureaus, and departments, this unique guide takes you inside government organizations, where high performance “anatomy” is already making a difference. You’ll discover low-cost techniques deployed by the Naval Air Systems Command and the IRS, as well as high-performance solutions for problems as diverse as homeland security, disaster response, health care costs, and dwindling resources. High Performance Government provides a proven method for adapting to the “New Normal” of lower budgets by showing you how to do even more with even less—creating a learning, working environment that reacts to change. This is how the top companies in the world increase productivity and profits through any market conditions. From Wall Street to Washington and Main Street, real success is driven by execution excellence. This book gives you the solutions you need to lower cost and create a leaner more efficient organization. Praise for Building High Performance Government “Building High Performance Government is a fast read with a big message. It explains how the inevitable downsizing of governments at all levels—federal, state, local—doesn’t have to also mean fewer or lower-quality services. This book highlights viable strategies already in use today to create better alignment and greater productivity in government.” —Graham Richards, Former Mayor of Fort Wayne, Indiana “Every level of government is experiencing a budget crunch these days, and that always results in slashing services. This book can help public sector leaders find another option—how to deliver on their core mission at a much lower cost.” —Sean O’Keefe, CEO , EADS North America, former Administrator of NASA, former Secretary of the Navy and former chancellor of Louisiana State University (LSU) “A solid read for federal, state, and local government leaders wondering how to ‘do more, without more.’ Building High Performance Government focuses on the main things that leaders can do to help their organization get more out of each tax dollar while also improving quality and speed—an absolutely essential requirement in today’s fiscally constrained environment.” —David Melcher, Senior Vice President, ITT Corporation; President, ITT Defense & Information Solutions, US Army Lieut enant General (Ret.) formerly the Army’s Military Deputy for Budget and Deputy Chief of Staff for Programs in the Pentagon

Treasure Chest of Six Sigma Growth Methods Tools and Best Practices Adobe Reader

Treasure Chest of Six Sigma Growth Methods  Tools  and Best Practices  Adobe Reader  Book
Author : Lynne Hambleton
Publisher : Pearson Education
Release : 2007-07-06
ISBN : 9780132797290
Language : En, Es, Fr & De

GET BOOK

Book Description :

This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools–ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge. Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tool to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with never-before-published hints, tips, and real-world, “out-of-the-box” examples. Coverage includes · Real-world guidance to help practitioners raise the most important questions and determine the best resolution · Statistical techniques, including ANOVA, multi-vari charts, Monte Carlo simulations, normal probability plots, and regression analysis · Benchmarks, capability and cost/benefit analyses, Porter’s Five Forces, scorecards, stakeholder analysis, and brainstorming techniques · CPM, CTQ, FMEA, HOQ, and GOSPA · GANTT, PERT chart, and other Six Sigma project management tools · 7QC: cause and effect diagrams, checklists, control charts, fishbone diagram, flowchart, histogram, Pareto chart, process maps, run chart, scatter diagram, and the stratification tool · 7M: AND, affinity diagrams, interrelationship diagrams, matrix diagrams, prioritization matrices, PDPC, and tree diagrams · Crystal Ball, Minitab, and Quality Companion 2 software to facilitate the use of statistical and analytical tools and more to help you become a more effective Six Sigma practitioner · This book is also available in a highly-searchable eBook format at www.prenhallprofessional.com/title/0136007376 and other online booksellers,. From start to finish, this bookdelivers fast, thorough and reliable answers–knowledge you’ll rely on in every Six Sigma project, for years to come.