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The Human Side Of Reference And Information Services In Academic Libraries

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The Human Side of Reference and Information Services in Academic Libraries

The Human Side of Reference and Information Services in Academic Libraries Book
Author : Lesley Farmer
Publisher : Elsevier
Release : 2007-01-31
ISBN : 1780631006
Language : En, Es, Fr & De

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Book Description :

This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource

Reference and Information Services

Reference and Information Services Book
Author : Kay Ann Cassell,Uma Hiremath
Publisher : American Library Association
Release : 2013
ISBN : 1555708595
Language : En, Es, Fr & De

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Book Description :

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Reference and Information Services

Reference and Information Services Book
Author : Richard E. Bopp
Publisher : ABC-CLIO
Release : 2011
ISBN : 1591583748
Language : En, Es, Fr & De

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Book Description :

Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of "Reference and Information Services" takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, "Information Sources and Their Use," discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.

Reference and Information Services An Introduction 5th Edition

Reference and Information Services  An Introduction  5th Edition Book
Author : Linda C. Smith,Melissa A. Wong
Publisher : ABC-CLIO
Release : 2016-08-29
ISBN : 1440836973
Language : En, Es, Fr & De

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Book Description :

Thoroughly updated, this is the essential guide to one of the most fundamental fields in the library profession. It links you—and through you, your patrons—to the significant changes that have occurred in reference and information sciences with emphasis on the growth of digital content. • Provides a comprehensive text edited by two highly regarded experts in reference and academic librarianship, Linda C. Smith and Melissa A. Wong, with chapters written by some of the best minds in the library science field • Includes newly updated information that reflects today's realities in reference service with an indication of how reference service may be provided to meet changing patron needs in the future • Encompasses the effective use of print sources, free online sources, and fee-based sources • Features individual chapters that can be used for in-service staff training or in student course packs

Handbook of Research on Computer Mediated Communication

Handbook of Research on Computer Mediated Communication Book
Author : Kelsey, Sigrid,St.Amant, Kirk
Publisher : IGI Global
Release : 2008-05-31
ISBN : 1599048647
Language : En, Es, Fr & De

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Book Description :

Technology has changed communication drastically in recent years, facilitating the speed and ease of communicating, and also redefining and shaping linguistics, etiquette, and social communication norms. The Handbook of Research on Computer Mediated Communication provides academics and practitioners with an authoritative collection of research on the implications and social effects computers have had on communication. With 69 chapters of innovative research contributed by over 90 of the world's leading experts in computer mediated communication, the Handbook of Research on Computer Mediated Communication is a must-have addition to every library collection.

Resources in Education

Resources in Education Book
Author : Anonim
Publisher : Unknown
Release : 1998
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Resources in Education book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Financial and Cost Management for Libraries and Information Services

Financial and Cost Management for Libraries and Information Services Book
Author : Stephen A. Roberts
Publisher : Walter de Gruyter
Release : 1998-01-01
ISBN : 3110963175
Language : En, Es, Fr & De

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Book Description :

Download Financial and Cost Management for Libraries and Information Services book written by Stephen A. Roberts, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Reference and Information Services An Introduction 6th Edition

Reference and Information Services  An Introduction  6th Edition Book
Author : Melissa A. Wong,Laura Saunders
Publisher : ABC-CLIO
Release : 2020-04-30
ISBN : 1440868840
Language : En, Es, Fr & De

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Book Description :

This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios. Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics. The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, evaluation and assessment, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives. The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type-including dictionaries, encyclopedias, indexes, and abstracts-as well as by broad subject areas including government, statistics and data, health, and legal information. This second part introduces the tools and resources that reference professionals use to provide the services described in the first half of the text. Reference and Information Services is a recognized textbook for information retrieval courses and updates the previous edition Editors and contributors are experts in the field Activity boxes engage readers and invite them to reflect on what they are learning and practice skills through real-life exercises Conscious integration of critical theory and social justice perspectives offers critical reflection on the standards and practices of the field and encourages readers to consider alternate perspectives

An Introduction to Reference Services in Academic Libraries

An Introduction to Reference Services in Academic Libraries Book
Author : Elizabeth Connor
Publisher : Routledge
Release : 2006
ISBN : 078902957X
Language : En, Es, Fr & De

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Book Description :

An introductory text on various aspects of reference services—that requires your students to think! An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. An Introduction to Reference Services in Academic Libraries is a valuable teaching resource that helps college teachers to move beyond traditional passive learning to more effective active learning. Each chapter's interest-sparking activities and questions challenge students to dynamically search out solutions to specific problems. The text takes a broad, informative—and at times amusing—look at the foundations of reference services, using the uniquely creative activities and questions to make difficult topics such as virtual reference services, relational reference, academic portfolios, and reference cost calculators easy to learn. The book is thoroughly referenced, and many chapters include charts and special activities to help spark student engagement in the learning process. Over thirty tables and figures make complex information easy to access and understand. An Introduction to Reference Services in Academic Libraries includes discussions on: virtual information literacy tutorials the minimal and maximal models of reference functions—and the smooth transition to the triage model marketing strategies to attract male faculty the reference desk as impediment to accessibility relational reference virtual reference—including instant messaging and software issues guidance, assistance, and instruction of students reference assistance, outreach, and instructions maintaining high quality service—while maximizing the time of reference librarians collection development policies evaluating reference costs diversity librarians ranking on level with faculty positions the importance—and development—of teaching portfolios unusual library patrons and more! An Introduction to Reference Services in Academic Libraries is a stimulating teaching resource that is perfect for library school students, entry-level academic librarians, library support staff, mid-career librarians new to academic libraries, and library school faculty.

The Reference Library User

The Reference Library User Book
Author : William A. Katz,Bill Katz
Publisher : Psychology Press
Release : 1990
ISBN : 9781560240228
Language : En, Es, Fr & De

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Book Description :

Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and the library user. The authoritative contributors discuss many problems in the relationship between the public and the library, and all offer suggestions that will at least help librarians to better serve the public on a daily basis. A major emphasis of The Reference Library User is on the various populations using the library and their particular needs. For example, one chapter examines the information needs of deinstitutionalized patrons and presents methods of providing service and a rationale for community outreach. The state program in Rhode Island is outlined, describing efforts to reach community residents through public libraries and the state operated Bookmobile. Other chapters provide strategies for providing reference services to older adults, the learning disabled, the blind, and the physically handicapped. This informative new volume also deals with general concerns facing librarians today, including determining the audience for both public and academic libraries, educating the user, encouraging nonusers to become library users, and calming irate patrons. Reference librarians will be particularly interested in the problems and solutions discussed in this new volume, as will library managers and administrators who will always benefit from a fresh perspective on public service for the library user.

Viden i spil

Viden i spil Book
Author : Anonim
Publisher : Samfundslitteratur
Release : 2021-12-07
ISBN : 9788759316665
Language : En, Es, Fr & De

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Book Description :

Download Viden i spil book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Australian Academic and Research Libraries

Australian Academic and Research Libraries Book
Author : Anonim
Publisher : Unknown
Release : 1993
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Australian Academic and Research Libraries book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Current Index to Journals in Education

Current Index to Journals in Education Book
Author : Anonim
Publisher : Unknown
Release : 1999
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Current Index to Journals in Education book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Advanced Methodologies and Technologies in Library Science Information Management and Scholarly Inquiry

Advanced Methodologies and Technologies in Library Science  Information Management  and Scholarly Inquiry Book
Author : Khosrow-Pour, D.B.A., Mehdi
Publisher : IGI Global
Release : 2018-11-02
ISBN : 1522576606
Language : En, Es, Fr & De

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Book Description :

As the academic and scholarly landscape are continuously enhanced by the advent of new technology, librarians must be aware and informed to develop and implement best practices. Effective administration of libraries is a crucial part of delivering library services to patrons and ensuring that information resources are disseminated efficiently. Advanced Methodologies and Technologies in Library Science, Information Management, and Scholarly Inquiry provides emerging information on modern knowledge management and effective means of sharing research through libraries. While highlighting the importance of digital literacy and information resources, readers will also learn new methods in information retrieval and research methods in quality scholarly inquiry. This book is an important resource for librarians, administrators, information science professionals, information technology specialists, students, and researchers seeking current information on the importance of effective library science technology.

Handbook for Community College Librarians

Handbook for Community College Librarians Book
Author : Michael A. Crumpton,Nora J. Bird
Publisher : ABC-CLIO
Release : 2013-10-29
ISBN : 1610693469
Language : En, Es, Fr & De

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Book Description :

An in-depth understanding of the complexities, dynamics, and emerging trends in community college libraries today. • Provides insights from two librarians experienced in working in community college libraries who are networked across the country with seasoned community college librarian colleagues • Includes chapter summaries and real-world stories make the content useful and relevant as well as easy to use • Covers issues of paramount importance, including assessment, advocacy, and information literacy variations • Appropriate for existing community college librarians, directors, and paraprofessionals as a professional development resource as well as an orientation tool for new librarians moving into a community college assignment

Opportunities for Reference Services

Opportunities for Reference Services Book
Author : Bill Katz
Publisher : Routledge
Release : 2019-12-20
ISBN : 1000759040
Language : En, Es, Fr & De

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Book Description :

This book, first published in 1991, explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff. Although the everyday work of the reference librarian is often taken for granted, these insightful chapters illuminate the essential service performed by the reference librarians as they facilitate access to information for a wide variety of users. Furthermore, this book helps reference librarians face the future by examining the technological and service developments that will challenge their profession. It addresses unique reference problems such as making use of the telephone as an information gathering tool, selecting reference material for the interdisciplinary field of Health, Physical Education, and Recreation (HPER), and helping non-law students with legal research. Topics related to information systems are examined such as the limitations of end-user online services, and an evaluation of the Library of Congress Information system. Authoritative contributors make recommendations on how to design services to coordinate with the new technology and how to change librarians’ roles so they can assist people in using these systems.

The Reference librarian

The Reference librarian Book
Author : Anonim
Publisher : Unknown
Release : 1997
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download The Reference librarian book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Research in Education

Research in Education Book
Author : Anonim
Publisher : Unknown
Release : 1973
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Research in Education book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Developing Reference Collections and Services in an Electronic Age

Developing Reference Collections and Services in an Electronic Age Book
Author : Kay Ann Cassell
Publisher : Neal Schuman Pub
Release : 1999
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

The massive shift in how information is now published and collected has space, cost, and service policy implications for every library's reference collection. This detailed how-to has two purposes: first, to help reference librarians plan, select, and develop these new collections; second, to help them rework their services in light of changing collections. Cassell discusses selection criteria (with examples), examines the future of the format in the reference collection, and the types of material (e.g.: full text encyclopedia or index). Readers are guided through the necessary collection development decisions, including the advantages and disadvantages of print vs. electronic media for content, content appropriateness for the format, demand, cost (required software and hardware), space (required equipment), time (installation), and the learning curve needed to use -- and teach -- new electronic reference tools. Details on reference book publishers and trends, recommended print and electronic evaluation tools, user and staff education, suggestions, model policies, checklists, forms, and planning tools for the new reference department complete this practical and essential manual.

Cases on the Human Side of Information Technology

Cases on the Human Side of Information Technology Book
Author : Khosrow-Pour, D.B.A., Mehdi
Publisher : IGI Global
Release : 2006-04-30
ISBN : 1599044072
Language : En, Es, Fr & De

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Book Description :

The growth of modern information technology has created a challenge in the organizational and managerial areas of IT. While technological advances often make tasks easier, the human side of a task is still affected. Cases on the Human Side of Information Technology provides many real-life examples of how organizations have handled human side issues in the overall utilization and management of IT. It presents information to assist educators and professionals in the implementation of strategies for the benefit of the company or organization.