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Raving Fans

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Raving Fans

Raving Fans Book
Author : Kenneth H. Blanchard,Sheldon M. Bowles
Publisher : HarperCollins Publishers
Release : 1998
ISBN : 9780006530695
Language : En, Es, Fr & De

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Book Description :

A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

The Art Of Raving Fans

The Art Of Raving Fans Book
Author : Shivir Takshak
Publisher : Lulu.com
Release : 2021-08-03
ISBN : 1291595902
Language : En, Es, Fr & De

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Book Description :

Download The Art Of Raving Fans book written by Shivir Takshak, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Create Raving Fans and Zealots For Your Brand

Create Raving Fans and Zealots For Your Brand Book
Author : resell right
Publisher : 大賢者外語
Release : 2021-08-03
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Learn How to Create Raving Fans and Zealots For Your Brand! Why do some brands succeed beyond all reasonable expectation, while other brands that are just as good or even better wind up failing within a few months? How is it that an Oprah becomes an icon, while dozens of other talk show hosts quickly fall into oblivion? Why does Nike inspire such loyalty, while other brands of shoes struggle for market share? Imagine if your product inspired the same level of loyalty that Apple, Disney and Starbucks receive from their customers. Now imagine you can actually engineer that loyalty right into your brand – it makes your head spin a bit, doesn't it?

Raving Fans

Raving Fans  Book
Author : Anonim
Publisher : Unknown
Release : 2021-08-03
ISBN : 9780007252053
Language : En, Es, Fr & De

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Book Description :

Download Raving Fans book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Servant Selling

Servant Selling Book
Author : Bernard Smalls
Publisher : Lulu.com
Release : 2021-08-03
ISBN : 1304431932
Language : En, Es, Fr & De

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Book Description :

Download Servant Selling book written by Bernard Smalls, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

How to Use Freedom of Assembly to Become a Motivational Speaker or Rock Star

How to Use Freedom of Assembly to Become a Motivational Speaker or Rock Star Book
Author : Andrew Bushard
Publisher : Free Press Media Press Inc.
Release : 2021-08-03
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

What do you want to be when you grow up? You probably have narrowed it down to either motivational speaker or rock star. If so, this work will guide you through the conflicts and dilemmas you must resolve before you make up your mind. Each career has its advantages and disadvantages, so read this work to better decide what suits you best. 41 pages.

Never Lose a Customer Again

Never Lose a Customer Again Book
Author : Joey Coleman
Publisher : Penguin
Release : 2018-04-03
ISBN : 0735220042
Language : En, Es, Fr & De

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Book Description :

Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding. In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional phases customers go through in the 100 days following a purchase. From an impulse buy at Starbucks to the thoughtful purchase of a first house, all customers have the potential to experience the eight phases of the customer journey. If you can understand and anticipate the customers' emotions, you can apply a myriad of tools and techniques -- in-person, email, phone, mail, video, and presents -- to cement a long and valuable relationship. Coleman's system is presented through research and case studies showing how best-in-class companies create remarkable customer experiences at each step in the customer lifecycle. In the "Acclimate" stage, customers need you to hold their hand and over-explain how to use your product or service. They're often too embarrassed to admit they're confused. Take a cue from Canadian software company PolicyMedical and their challenge of getting non-technical users to undergo a complex installation and implementation process. They turned a series of project spreadsheets and installation manuals into a beautiful puzzle customers could assemble after completing each milestone. In the "Adopt" stage, customers should be welcomed to the highest tier of tribal membership with both public and private recognitions. For instance, Sephora's VIB Rogue member welcome gift provides a metallic membership card (private recognition) and a members-only shade of lipstick (for public display). In the final stage, "Advocate," loyal customers and raving fans are primed to provide powerful referrals. That's how elite entrepreneurial event MastermindTalks continues to sell-out their conference year after year - with zero dollars spent on marketing. By surprising their loyal fans with amazing referral bonuses (an all-expenses paid safari?!) they guarantee their community will keep providing perfect referrals. Drawing on nearly two decades of consulting and keynoting, Coleman provides strategies and systems to increase customer loyalty. Applicable to companies in any industry and of any size (whether measured in employee count, revenue, or total number of customers), implementing his methods regularly leads to an increase in profits of 25-100%. Working with well-known clients like Hyatt Hotels, Zappos, and NASA, as well as mom-and-pop shops and solo entrepreneurs around the world, Coleman's customer retention system has produced incredible results in dozens of industries. His approach to creating remarkable customer experiences requires minimal financial investment and will be fun for owners, employees, and teams to implement. This book is required reading for business owners, CEOs, and managers - as well as sales and marketing teams, account managers, and customer service representatives looking for easy to implement action steps that result in lasting change, increased profits, and lifelong customer retention.

Know What You re FOR

Know What You re FOR Book
Author : Jeff Henderson
Publisher : Zondervan
Release : 2019-10-01
ISBN : 0310356334
Language : En, Es, Fr & De

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Book Description :

Your organization - business, church, or nonprofit - will experience unprecedented growth when you close the gap between these two game-changing questions: What are we known for? What do we want to be known for? In Know What You're FOR, entrepreneur and thought leader Jeff Henderson makes it clear that if we want to change the world with our products or our mission, then we must shift the focus of our messaging and marketing. Rather than self-promoting, we must transform our organizations to be people-centric. This sounds like a no-brainer, but looking closer shows just how little this is true and how impactful the change would be if it were. Whether you're a business leader, a change advocate, or a movement maker, Know What You're FOR will help you - and your organization - thrive. It's what happens when you create an organization focused on who it is FOR. This is the future. Thriving organizations will be more concerned with becoming raving fans of their customers than they are trying to convince customers to become raving fans of the organization. This isn't theory. Jeff Henderson has experienced it. Working with companies like Chick-fil-A and the Atlanta Braves, then serving as a pastor for 15 years at one of the country's largest and most influential churches, North Point, Jeff knows what success looks like for healthy organizations and healthy lives. With fascinating stories from a host of entrepreneurs and Jeff's remarkable career, Know What You're FOR equips you with a simple strategy and the tools for extraordinary growth. You'll discover how to: Work FOR your current and future customers with a new, effective method Be FOR your team and help your people reach full potential Create a ripple impact by being FOR your community Live and work your best by caring FOR yourself In a hypercritical, cynical world, one that is often known for what it's against, let's be a group of people known for who and what we're FOR. It's a powerful strategy for business. But more importantly, it is a revolutionary way to live.

Small Business Big Pressure

Small Business Big Pressure Book
Author : Darryl W. Lyons
Publisher : Morgan James Publishing
Release : 2015-12-01
ISBN : 1630476528
Language : En, Es, Fr & De

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Book Description :

Small Business Big Pressure is the only book written by a small business owner for the small business owner that truly addresses the unique pressures faced daily by small business owners. Darryl is an entrepreneur, from a family of entrepreneurs, who has spent years advising entrepreneurs and small business owners. In Small Business Big Pressure, his unique perspective is evident.

Kaching Auto Sales Training Manual

Kaching Auto Sales Training Manual Book
Author : Bernard Smalls
Publisher : Lulu.com
Release : 2005-09
ISBN : 1411617827
Language : En, Es, Fr & De

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Book Description :

The complete automotive sales training process that will make you big bucks. Learn the psychology of auto sales, selling in the 21st century, the art of negotiations, creating raving fan customers and much more...

The 3 Keys to Empowerment

The 3 Keys to Empowerment Book
Author : Kenneth H. Blanchard,John P. Carlos,W. Alan Randolph
Publisher : Berrett-Koehler Publishers
Release : 1999
ISBN : 9781576750605
Language : En, Es, Fr & De

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Book Description :

Presents advice and strategies for companies who wish to implement a positive empowerment plan in the workplace to increase productivity, pride, and excitement

Wisdom in a Traffic Jam

Wisdom in a Traffic Jam Book
Author : Angella Luyk
Publisher : Morgan James Publishing
Release : 2011-03-25
ISBN : 160037977X
Language : En, Es, Fr & De

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Book Description :

Finally! An entrepreneurial starting point for real people. Do you have an entrepreneurial dream? Are you a small business owner determined to grow against all odds? "Wisdom in a Traffic Jam" is your practical how-to manual that takes the guesswork out of starting and developing a successful small business. It’s your GPS system for the professional world. Written in a conversational, down-to-earth style, author Angella Luyk provides real-life advice and business navigation skills based on true experiences with small companies and people who started where you are today--people who were full of ambition and a touch of self-doubt. You’ll get: Answers to the questions you didn’t even know to ask, Best practices for networking functions, The single most important thing about branding (that most people miss), 8 marketing secrets that don’t cost a dime, The truth on how to hire and manage employees, and Business ethics action items that earn sales.

People Upgrade

People Upgrade Book
Author : Richard Parkes Cordock
Publisher : Enterprise Leaders
Release : 2010-02-15
ISBN : 0955298636
Language : En, Es, Fr & De

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Book Description :

How to squeeze more revenue, profit and cashflow from your employees and managers ' by taking mentoring out of your boardroom and into your workforce

Unstoppable

Unstoppable Book
Author : Pete Wilkinson
Publisher : John Wiley & Sons
Release : 2014-11-20
ISBN : 0857085832
Language : En, Es, Fr & De

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Book Description :

BE DETERMINED. BE DRIVEN. BE UNSTOPPABLE. Don't just coast through life – power through. Stop making plans that don't come to fruition. Everyone's busy, but nobody's getting much done. It's time to start achieving our life goals and not letting life itself get in the way. GET ORGANIZED. LEAD. BUILD RELATIONSHIPS. DELIVER RESULTS. With training from accomplished business coach and endurance triathlete Pete Wilkinson, you'll learn how to hone a razor sharp focus, keep driving through to the finishing line and become what you've always wanted to be. You'll learn how to be more productive, expand your support system, and make things happen. You'll discover your strengths and weaknesses, and how to leverage one and delegate the other. With a practical, straightforward action plan for life, Unstoppable will help you: Gain a crystal-clear overall focus Direct your attention to key areas of priority Lead yourself and others more effectively Make the most of each day's 86,400 seconds Improve personal and professional relationships So, dust off your aspirations and drag them into the light. Get rid of the frustration, regain your focus, and start making your goals a priority. Unstoppable gives you a roadmap to your very best destination.

The Snowball System

The Snowball System Book
Author : Mo Bunnell
Publisher : Hachette UK
Release : 2018-09-11
ISBN : 1610399595
Language : En, Es, Fr & De

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Book Description :

Mo Bunnell's comprehensive system will help you win more clients, build stronger relationships, and bring in more business. If you're good at doing something, and you need to connect with paying clients in order to keep doing it, this book is for you. There are more of us out there than you might think -- from professionals like lawyers and consultants to big company account managers and freelancers of all stripes. And this book will teach you how to sell yourself without selling your soul. In The Snowball System, Mo Bunnell offers powerful and proven tools for business development. Whether you are gregarious or introverted, whether you are a part of a small startup or a massive multinational, Bunnell's science-based system is effective and efficient, and easily adapted into your day-to-day work. With The Snowball System, you will not only succeed at growing your business, you'll learn to enjoy doing the activities that drive that growth. You'll be happier, and so will your clients.

Wired TV

Wired TV Book
Author : Denise Mann
Publisher : Rutgers University Press
Release : 2014-02-11
ISBN : 0813564557
Language : En, Es, Fr & De

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Book Description :

This collection looks at the post–network television industry’s heady experiments with new forms of interactive storytelling—or wired TV—that took place from 2005 to 2010 as the networks responded to the introduction of broadband into the majority of homes and the proliferation of popular, participatory Web 2.0 companies like Facebook, YouTube, and Twitter. Contributors address a wide range of issues, from the networks’ sporadic efforts to engage fans using transmedia storytelling to the production inefficiencies that continue to dog network television to the impact of multimedia convergence and multinational, corporate conglomeration on entrepreneurial creativity. With essays from such top scholars as Henry Jenkins, John T. Caldwell, and Jonathan Gray and from new and exciting voices emerging in this field, Wired TV elucidates the myriad new digital threats and the equal number of digital opportunities that have become part and parcel of today’s post-network era. Readers will quickly recognize the familiar television franchises on which the contributors focus— including Lost, The Office, Entourage, Battlestar Gallactica, The L Word, and Heroes—in order to reveal their impact on an industry in transition. While it is not easy for vast bureaucracies to change course, executives from key network divisions engaged in an unprecedented period of innovation and collaboration with four important groups: members of the Hollywood creative community who wanted to expand television’s storytelling worlds and marketing capabilities by incorporating social media; members of the Silicon Valley tech community who were keen to rethink television distribution for the digital era; members of the Madison Avenue advertising community who were eager to rethink ad-supported content; and fans who were enthusiastic and willing to use social media story extensions to proselytize on behalf of a favorite network series. In the aftermath of the lengthy Writers Guild of America strike of 2007/2008, the networks clamped down on such collaborations and began to reclaim control over their operations, locking themselves back into an aging system of interconnected bureaucracies, entrenched hierarchies, and traditional partners from the past. What’s next for the future of the television industry? Stay tuned—or at least online. Contributors: Vincent Brook, Will Brooker, John T. Caldwell, M. J. Clarke, Jonathan Gray, Henry Jenkins, Derek Johnson, Robert V. Kozinets, Denise Mann, Katynka Z. Martínez, and Julie Levin Russo

How To Turn Your Passion Into Profit

How To Turn Your Passion Into Profit Book
Author : Bo Sanchez,Dean Pax Lapid
Publisher : Shepherds Voice Publications, Inc.
Release : 2021-08-03
ISBN : 9710070630
Language : En, Es, Fr & De

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Book Description :

"How to Turn your Passion into Profit" by Bo Sanchez and Dean Pax Lapid

The Ultimate Business Tune Up

The Ultimate Business Tune Up Book
Author : Allen Rich
Publisher : Morgan James Publishing
Release : 2017-01-24
ISBN : 1683500598
Language : En, Es, Fr & De

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Book Description :

Business owners today are constantly faced with difficult challenges and eight of ten new businesses will not survive the first five years. Competition is difficult and building a sustainable, profitable business is arguably the most challenging sport in all of business today. In The Ultimate Business Tune Up Rich Allen combines the experiences of his father’s own small business, his personal experiences running and growing a business, and his learning from advising hundreds of small business owners into a powerful, step-by-step guide for small business owners everywhere. Rich introduces a model that is both easy to understand and powerful when used to make strategic business decisions.

How to Innovate in Marketing Collection

How to Innovate in Marketing  Collection  Book
Author : Monique Reece,Rawn Shah,Michael Tasner
Publisher : FT Press
Release : 2010-10-19
ISBN : 0132617684
Language : En, Es, Fr & De

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Book Description :

Breakthrough marketing techniques for reigniting growth and profitability! Real-time marketing, social networking, Web 3.0, and more! Three full books of proven solutions for driving breakthrough growth and profitability! Master a six-step strategy for real-time marketing that reignites growth… choose the right social networking tools and resources for your business… reach and motivate customers using advanced Web 3.0 marketing techniques your competitors haven’t discovered yet… and much more! From world-renowned leaders and experts, including Monique Reece, Rawn Shah, and Michael Scott Tasner