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Public Transportation Quality Of Service

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Public Transportation Quality of Service

Public Transportation Quality of Service Book
Author : Luigi Dell ́Olio,Angel Ibeas,Juan de Oña,Rocío de Oña
Publisher : Elsevier
Release : 2017-10-11
ISBN : 0081022794
Language : En, Es, Fr & De

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Book Description :

Public Transportation Quality of Service: Factors, Models, and Applications is the first book to help researchers better understand the contributing factors that can improve public transportation perception among users. The book compiles in one place metrics currently dispersed in journal articles, government publications and book chapters. It critically analyzes currently available modeling methodologies such as the Ordered Logit/Probit model and Models of Structural Equations, highlighting their advantages and disadvantages. The book addresses models of desired quality, including the views of users and non-users, discussing the gap between desired and perceived quality. The book also examines data mining approaches such as decision trees and neural networks, showing how to involve the public in the decision-making process to create policies that encourage public transport demand. Measuring passenger’s views on public transportation is of critical concern to promote wider transit use in cities around the world. Includes insights from both theoretical and practical points of view for both researchers and practitioners Features case studies in each chapter that apply models discussed Helps readers develop and design their own studies for measuring quality of service Shows how to include perceived quality in contracts Provides access to the survey formulas and data to better enable implementation of models

Transit Capacity and Quality of Service Manual

Transit Capacity and Quality of Service Manual Book
Author : N.A
Publisher : Transportation Research Board
Release : 2003-01-01
ISBN : 0309087767
Language : En, Es, Fr & De

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Book Description :

CD includes pdf version of the print book plus supplementary Excel spreadsheets and a library of related TCRP publications.

Public Transport Planning and Management in Developing Countries

Public Transport Planning and Management in Developing Countries Book
Author : Ashish Verma,T.V. Ramanayya
Publisher : CRC Press
Release : 2014-12-17
ISBN : 1466581603
Language : En, Es, Fr & De

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Book Description :

Developing Countries Have Different Transportation Issues and Requirements Than Developed Countries An efficient transportation system is critical for a country’s development. Yet cities in developing countries are typically characterized by high-density urban areas and poor public transport, as well as lack of proper roads, parking facilities, road user discipline, and control of land use, resulting in pollution, congestion, accidents, and a host of other transportation problems. Public Transport Planning and Management in Developing Countries examines the status of urban transport in India and other developing countries. It explains the principles of public transport planning and management that are relevant and suitable for developing countries, addresses current transportation system inefficiencies, explores the relationship between mobility and accessibility, and analyzes the results for future use. Considers Socioeconomic and Demographic Characteristics It’s projected that by 2030, developing nations will have more vehicles than developed nations, and automated guided transit (AGT) and other transport systems will soon be available in India. This text compares five cities using specific indicators—urbanization, population growth, vehicle ownership, and usage. It determines demographic and economic changes in India, and examines how these changes have impacted transportation demand and supply, transport policy and regulations, and aspects of economics and finance related to public transport. The authors emphasize preserving and improving existing modes, efficient use of the public transport management infrastructure, implementing proper planning measures, and encouraging a shift towards sustainable modes. They also discuss sustainability in terms of environment, energy, economic, and land use perspectives and consider the trends of motorization, vehicle growth, modal share, effects on mobility and environment, and transport energy consumption and emissions. Public Transport Planning and Management in Developing Countries addresses the growing resource needs and economics of public transport in developing countries, explains various aspects of public transport planning and management, and provides readers with a basic understanding of both urban and rural public transport planning and management in developing countries.

Aging America and Transportation

Aging America and Transportation Book
Author : Joseph Coughlin, PhD,Lisa D'Ambrosio, PhD
Publisher : Springer Publishing Company
Release : 2012-01-20
ISBN : 0826123163
Language : En, Es, Fr & De

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Book Description :

"Recommended."--CHOICE: Current Reviews for Academic Libraries "Coughlin and DíAmbrosioís edited volume is a welcome contribution to highlighting this issue for gerontologists. The collection is an informative and useful reference for students, researchers, practitioners, planners, and policy analysts"--The Gerontologist This solution-focused volume fills a gap in the literature by addressing the key issues around mobility and transportation for the aging Baby Boomer generation--issues that will be significantly different than those of previous generations of older adults. This new generation, many of whom will continue to work past the traditional retirement age and expect to pursue an active lifestyle, may have to confront new transportation technology, the need to use public transportation, and ways to continue driving safely as their eyesight fades and reaction time slows down. This volume examines many of the issues faced by policymakers, transportation officials, vehicle manufacturers, health and human services professionals, and aging adults themselves as the largest generation prepares to enter late adulthood. The volume's editors are both at the MIT AgeLab, whose multi-disciplinary team designs, develops and deploys innovations to enhance quality of life for aging populations. Through the contributions of a diverse group of theorists and practitioners, including recommendations from the National Older Driver Safety Advisory Council, a collaboration between AARP's Driver Safety Program and the MIT AgeLab, the book discusses several key topics pertinent to Aging America and transportation. Among them are the changing demographics of the population, how this generation's lifestyle choices affect mobility, technology trends in private vehicles, changes in the infrastructure and transportation system, the "new" older driver, and issues of safety and education among older drivers. This book also explores practical solutions and strategies, such as new transportation options and innovations that will significantly impact the future of mobility for older adults, for keeping these seniors active and mobile well into their later years. Key Features: Focuses on the unique mobility needs of the aging Baby Boomer generation Provides practical solutions and strategies for policy changes to enhance the mobility of older adults Examines issues faced by policymakers, transportation officials, vehicle manufacturers, health and human services professionals, and aging adults Discusses strategies for updating the infrastructure and transportation system, driving safety education for older drivers, and trends in private vehicle innovations

Building a Sustainable Workforce in the Public Transportation Industry A Systems Approach

Building a Sustainable Workforce in the Public Transportation Industry    A Systems Approach Book
Author : Candace Blair Cronin
Publisher : Transportation Research Board
Release : 2013
ISBN : 0309283515
Language : En, Es, Fr & De

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Book Description :

"TCRP Report 162: Building a Sustainable Workforce in the Public Transportation Industry-- A Systems Approach provides a guidebook that addresses contemporary issues in workforce development, retention, and attraction, and public transportation image management. The guidebook provides practical tools to transit agencies on a variety of workforce issues, including workforce strategies that enhance organizational processes, performance metrics to evaluate the impact of workforce strategies, image management techniques that improve perceptions of the public transportation industry, and benchmarking processes that allow for continuous organizational improvement. The guidebook is separated into modules that may be used independently or together in the form of the fully integrated guidebook. The modules address the following areas: strategies for recruitment, retention, training and development, and professional capacity building (Module 1); metrics to evaluate the effectiveness of human resource practices adopted or contemplated (Module 2); reflections and strategies that pertain to image management (Module 3); and a framework for an ongoing benchmarking process (Module 4). In addition, separate editable metrics scorecards are included that allow for input of metrics ratings tailored to match the specific situation of the organization using the scorecards. These scorecards can be found at http://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=3288. Information across the modules is in the form of example successful programs, state-of-the-art initiatives, industry effective practices, and directions to implement and measure those practices. The results of this research may be used by human resource professionals and transportation policy makers in implementing more effective human resource business-planning processes"--Foreword.

Transportation Infrastructure

Transportation Infrastructure Book
Author : Susan A. Fleming
Publisher : DIANE Publishing
Release : 1997-06
ISBN : 9780788179631
Language : En, Es, Fr & De

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Book Description :

The Intermodal Surface Transportation Efficiency Act of 1991 required states to develop and implement 6 systems for managing highway pavement, bridges, highway safety, traffic congestion, public transportation facilities and equipment, and intermodal transportation facilities and systems. In 1995, the National Highway System Designation Act made the systems optional. This report identifies: the status of the states' development and implementation of the transportation management systems; how the states expect to use the systems; and the factors that have facilitated or hindered the development and implementation of the systems.

A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry

A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry Book
Author : N.A
Publisher : Transportation Research Board
Release : 2010
ISBN : 0309154820
Language : En, Es, Fr & De

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Book Description :

TRB's Transit Cooperative Research Program (TCRP) Report 141: A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry explores the use of performance measurement and benchmarking as tools to help identify the strengths and weaknesses of a transit organization, set goals or performance targets, and identify best practices to improve performance.

Customer focused Transit

Customer focused Transit Book
Author : N.A
Publisher : Transportation Research Board
Release : 2002
ISBN : 030906922X
Language : En, Es, Fr & De

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Book Description :

This synthesis will be of interest to senior managers interested in using customer-focused strategies at their transit agencies. Both established and newer agencies might use the synthesis to guide the establishment of effective customer-focused transit. The purpose of this report is to document the experiences of selected public transportation agencies in developing and implementing customer service programs. The synthesis examines the effectiveness of certain customer-focused activities in the categories of general interaction between the customer and the agency, obtaining and using customer input, involving employees in customer-focused public transportation, and achieving customer satisfaction. It details specific programs in the case studies of two public transportation agencies.

A Handbook for Measuring Customer Satisfaction and Service Quality

A Handbook for Measuring Customer Satisfaction and Service Quality Book
Author : Morpace International,Transit Cooperative Research Program
Publisher : Transportation Research Board
Release : 1999
ISBN : 9780309063234
Language : En, Es, Fr & De

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Book Description :

This handbook focuses on how to measure customer satisfaction and how to develop transit agency performance measures. It will be of interest to transit managers, market research and customer service personnel, transit planners, and others who need to know about measuring customer satisfaction and developing transit agency performance measures. The handbook provides methods on how to identify, implement, and evaluate customer satisfaction and customer-defined quality service.

An Opportunity for a Different Peru

An Opportunity for a Different Peru Book
Author : Marcelo Giugale,Vicente Fretes Cibils
Publisher : World Bank Publications
Release : 2007
ISBN : 082136863X
Language : En, Es, Fr & De

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Book Description :

For the first time in the republican history of Peru, the presidential transition takes place in democracy, social peace, fast economic growth and favorable world markets. In other words, there has never been a better chance to build a different Peru - a richer country, more equal and governable. There are multiple ways to achieve that goal. New reforms must stem from a widespread and participatory debate, one of a common vision conceived for and by Peruvians. This book aims at making a technical and independent contribution to such debate; it summarizes the knowledge available about the challenges to be faced by the new administration. The study does not recommend silver bullets, but suggests policy options. It is based on the analysis of the current reality and in six decades of relationships with Peru, in which the Bank has implemented more than 100 projects and prepared more than 500 technical reports covering the wide range of development topics. When necessary, the study provides lessons that the Bank has learned elsewhere. The study provides a conceptual framework to the analysis of the country's 34 economic sectors and the two historical perspectives behind them. In doing so, it offers a comprehensive reform agenda that sheds light on possible priorities and courses of action.

The Role of Services in Rural Income

The Role of Services in Rural Income Book
Author : M. Ataman Aksoy,Aylin Isik-Dikmelik
Publisher : World Bank Publications
Release : 2007
ISBN :
Language : En, Es, Fr & De

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Book Description :

This paper investigates the role of services in the household response to trade reforms in Vietnam. The relative response of the households and income growth after a major trade liberalization in rice are analyzed aiming to answer the following questions: What type of households, in which locations, having access to what type of services, benefited more from the reforms? It focuses on services that have an impact on transaction costs (roads or quality of roads, public transportation, access to credit, extension services, and availability of markets in communication services) because transaction costs are often cited as a barrier to rural households in responding to the price changes and increased incentives offered by trade and other policy reforms. The results suggest that availability of production related services contributes positively to the impact of trade reforms. Although most of the service variables have a positive and significant effect on growth in income, some that are expected to have an impact are not significant. This may be explained by the exceptional coverage of infrastructure services in Vietnam even before the reforms. When service availability is very similar across different localities, household characteristics become more important in determining the response.

Ground Access to Major Airports by Public Transportation

Ground Access to Major Airports by Public Transportation Book
Author : Matthew A. Coogan,Airport Cooperative Research Program,Jacobs Consultancy (Firm)
Publisher : Transportation Research Board
Release : 2008
ISBN : 0309099412
Language : En, Es, Fr & De

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Book Description :

TRBs Airport Cooperative Research Program (ACRP) Report 4: Ground Access to Major Airports by Public Transportation examines key elements associated with the creation of a six-step market-based strategy for improving the quality of public mode services at U.S. airports. The report also addresses the context for public transportation to major airports, explores the attributes of successful airport ground access systems, presents an airport by airport summary of air traveler ground access mode-share by public transportation services, and more.