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Managing Conflict Through Communication

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Managing Conflict Through Communication

Managing Conflict Through Communication Book
Author : Dudley D. Cahn,Ruth Anna Abigail
Publisher : Pearson College Division
Release : 2013
ISBN : 9780205862139
Language : En, Es, Fr & De

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Book Description :

Ruth Anna Abigail appears as the first named author on the previous edition.

Managing Conflict through Communication

Managing Conflict through Communication Book
Author : Dudley D. Cahn
Publisher : Pearson Higher Ed
Release : 2013-06-07
ISBN : 0205914853
Language : En, Es, Fr & De

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Book Description :

Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past 0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package Package consists of 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205862136 / 9780205862139 Managing Conflict through Communication 5/e

Managing Conflict through Communication Pearson New International Edition

Managing Conflict through Communication  Pearson New International Edition Book
Author : Dudley D. Cahn,Ruth Anna Abigail
Publisher : Pearson Higher Ed
Release : 2013-10-03
ISBN : 1292052228
Language : En, Es, Fr & De

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Book Description :

Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats – print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. To learn more about our programs, pricing options and customization, click the Choices tab. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past

Conflict Management and Intercultural Communication

Conflict Management and Intercultural Communication Book
Author : Xiaodong Dai,Guo-Ming Chen
Publisher : Routledge
Release : 2017-02-21
ISBN : 1351971484
Language : En, Es, Fr & De

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Book Description :

In the globally interconnected world, conflicts often arise as a result of tensions between different cultural perceptions and diverse social preferences. Effectively managing conflicts and harmonizing intercultural relationships are essential tasks of intercultural communication research. This book seeks to find effective intercultural conflict management solutions by bringing together a group of leading international scholars from different disciplines to tackle the problem. Consisting of two parts, this book covers major theoretical perspectives of conflict management and harmony development in the first and conflict management and harmony development in different cultural contexts in the second. Integrating the latest work on conflict management and intercultural harmony, Conflict Management and Intercultural Communication takes an interdisciplinary approach, adopts diverse perspectives, and provides for a wide range of discussions. It will serve as a useful resource for teachers, researchers, students and professionals alike.

Communication and Conflict Management in Churches and Christian Organizations

Communication and Conflict Management in Churches and Christian Organizations Book
Author : Kenneth O. Gangel,Sam Canine
Publisher : Wipf and Stock Publishers
Release : 2002-03-05
ISBN : 1579109020
Language : En, Es, Fr & De

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Book Description :

Download Communication and Conflict Management in Churches and Christian Organizations book written by Kenneth O. Gangel,Sam Canine, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration

The Big Book of Conflict Resolution Games  Quick  Effective Activities to Improve Communication  Trust and Collaboration Book
Author : Mary Scannell
Publisher : McGraw Hill Professional
Release : 2010-05-28
ISBN : 0071743669
Language : En, Es, Fr & De

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Book Description :

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

The SAGE Handbook of Conflict Communication

The SAGE Handbook of Conflict Communication Book
Author : John G. Oetzel,Stella Ting-Toomey
Publisher : SAGE Publications
Release : 2013-02-14
ISBN : 1483315428
Language : En, Es, Fr & De

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Book Description :

This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.

Conflict and Communication

Conflict and Communication Book
Author : Fred E. Jandt
Publisher : SAGE Publications
Release : 2016-03-22
ISBN : 1506308287
Language : En, Es, Fr & De

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Book Description :

Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Conflict and Crisis Communication

Conflict and Crisis Communication Book
Author : Carol A. Ireland,Martin Fisher,Gregory M. Vecchi
Publisher : Routledge
Release : 2012-08-06
ISBN : 1136822089
Language : En, Es, Fr & De

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Book Description :

Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expression, and also critical incidents such as kidnapping and terrorist activities. By focusing on the empirical and strong theoretical underpinnings of critical incident management, and including clear demonstrations of the practical application of conflict and crisis communication by experts in the field, this book proves to be a practical, comprehensive and up-to-date resource. Discussion of relevant past incidents – such as the 1993 WACO siege in the United States – is used to enhance learning, whilst an examination of the application of critical incident management to individuals with mental disorder offers groundbreaking insight from clinicians working in this area. Conflict and Crisis Communication is an excellent source of reference for national and international law enforcement agencies, professionals working in forensic settings, and also postgraduate students with an interest in forensic psychology and forensic mental health.

Conflict and Communication

Conflict and Communication Book
Author : Daniel Shapiro,Lisa Pilsitz,Susan Shapiro
Publisher : IDEA
Release : 2004
ISBN : 9780972054195
Language : En, Es, Fr & De

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Book Description :

Annotation "Conflict and Communication offers educators a practical curriculum on conflict management that helps students understand the nature of conflict and learn the skills that will enable them to deal with conflicts in their lives. The book is divided into two parts: Conflict Management and Student Mediation." "Conflict Management contains 60 hands-on activities that help students understand how personal values are formed, how misperceptions and misunderstandings arise and affect relationships, and how they can communicate effectively. The activities explain the roots and consequences of conflict, offer specific strategies for dealing with conflict, and help students discover basic human rights and their connection to conflict."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Managing Conflict in a Negotiated World

Managing Conflict in a Negotiated World Book
Author : Peter M. Kellett,Diana G. Dalton
Publisher : SAGE Publications
Release : 2001-03-30
ISBN : 1452264406
Language : En, Es, Fr & De

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Book Description :

Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and act on that understanding by managing conflict better in each area of their lives - work, family, and community.

Managing Conflict at Work

Managing Conflict at Work Book
Author : Clive Johnson,Jackie Keddy
Publisher : Kogan Page Publishers
Release : 2010-09-03
ISBN : 0749459530
Language : En, Es, Fr & De

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Book Description :

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint. Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.

Conflict Resolution Smarts

Conflict Resolution Smarts Book
Author : Matt Doeden
Publisher : Twenty-First Century Books
Release : 2012-01-01
ISBN : 076137020X
Language : En, Es, Fr & De

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Book Description :

Examines teen conflict resolution and interpersonal relations and provides tips and information about improving them.

Handbook of Research on Effective Communication Leadership and Conflict Resolution

Handbook of Research on Effective Communication  Leadership  and Conflict Resolution Book
Author : Normore, Anthony H.
Publisher : IGI Global
Release : 2016-02-26
ISBN : 146669971X
Language : En, Es, Fr & De

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Book Description :

In order for an organization to thrive, it is essential to develop key strategies for interaction, leadership, and management within diverse settings. Refining these skills ultimately aids in the arbitration of any potential conflicts that may arise during intra-organizational interactions. The Handbook of Research on Effective Communication, Leadership, and Conflict Resolution evaluates operational strategies and interpersonal skill development for the successful leadership and management of modern organizations. Highlighting various governance and interaction techniques that assist in mediating organizational controversies, this handbook of research is a vital source for professionals, leaders, managers, and human resource specialists interested in developing skills needed to efficiently communicate, collaborate, and negotiate across differences within an organization.

Personal Conflict Management

Personal Conflict Management Book
Author : Suzanne Mccorkle,Melanie Reese
Publisher : Routledge
Release : 2015-08-27
ISBN : 1317345800
Language : En, Es, Fr & De

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Book Description :

Personal Conflict Management utilizes a modernized theory/skill approach to interpersonal conflict, placing equal emphasis on the theoretical and practical. Supporting the notion that there is not one correct approach to conflict management, and utilizing the authors’ shared experiences as mediators and organizational facilitators, this text demonstrates the value of collaborative models for resolving conflict and the necessity and benefits in understanding competitive approaches. Through the inclusion of both competitive and cooperative theories, the authors present contrasting perspectives of conflict management. Beginning with an introduction to conflict, the text examines the major approaches and theories of conflict management. Following a discussion of the causes and variables which exist within conflicts, the skills necessary for conflict management are analyzed, including listening, the ability to seek information, the importance of understanding personality types and behavior patters, negotiation, and conflict assessment. The final two sections of the text take the reader beyond the basics, exploring the difficulties encountered in conflict management, the aftermath to a conflict, and conflicts in context, applying the theoretical concepts to everyday situations. Written in an academic yet reader-friendly style, this textbook is enjoyable and thought-provoking for both students and instructors. Case studies, examples, essay suggestions, discussion questions, etc support an interactive environment that optimizes learning opportunities. Instructors will find these features useful in the development of classroom discussions and assignments, while students will benefit from the opportunity to examine their own conflict behavior and enhance their skills in conflict management.

Transforming Conflict through Communication in Personal Family and Working Relationships

Transforming Conflict through Communication in Personal  Family  and Working Relationships Book
Author : Peter M. Kellett,Thomas G. Matyók
Publisher : Lexington Books
Release : 2016-11-15
ISBN : 1498515029
Language : En, Es, Fr & De

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Book Description :

A transformational approach to conflict argues that conflicts must be viewed as embedded within broader relational patterns and social and discursive structures. Central to this book is the idea that the origins of transformation can be momentary, situational, and small-scale or large-scale and systemic. The momentary involves shifts and meaningful changes in communication and related patterns that are created in communication between people. Momentary transformative changes can radiate out into more systemic levels, and systemic transformative changes can radiate inward to more personal levels. This book engages this transformative framework by bringing together current scholarship that epitomizes and highlights the contribution of communication scholarship and communication-centered approaches to conflict transformation in personal, family, and working relationships and organizational contexts. The resulting volume presents an engaging mix of scholarly chapters, think pieces, and personal experiences from the field of practice and everyday life. The book embraces a wide variety of theoretical and methodological approaches, including narrative, critical, intersectional, rhetorical, and quantitative. It makes a valuable additive contribution to the ongoing dialogue across and between disciplines on how to transform conflicts creatively, sustainably, and ethically.

Working Through Conflict

Working Through Conflict Book
Author : Joseph Folger,Marshall Scott Poole,Randall K. Stutman
Publisher : Routledge
Release : 2015-09-25
ISBN : 1317342496
Language : En, Es, Fr & De

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Book Description :

Updated in its 7th edition, Working Through Conflict provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering the whole range of conflict settings (interpersonal, group, and organizational). Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate key concepts and help students learn how to apply theory. The book's emphasis on application of concepts makes it highly accessible to students, while expanding their understanding of both conflict theory and practical skills.An introduction to social science research and theory on conflict

Managing Interpersonal Conflict

Managing Interpersonal Conflict Book
Author : William A. Donohue,Robert Kolt
Publisher : SAGE
Release : 1992-07
ISBN : 9780803933125
Language : En, Es, Fr & De

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Book Description :

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Conflict Communication

Conflict Communication Book
Author : Kristin Leigh Davis
Publisher : Cognella Academic Pub
Release : 2013-01-09
ISBN : 9781609278649
Language : En, Es, Fr & De

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Book Description :

This unique anthology in the field of interpersonal communication comprises both scholarly articles and book chapters from the disciplines of human communication, psychology, marriage and family therapy, and business.

Managing Conflict and Negotiation

Managing Conflict and Negotiation Book
Author : B. D. Singh
Publisher : Excel Books India
Release : 2008-12
ISBN : 9788174466426
Language : En, Es, Fr & De

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Book Description :

Conflict is something inevitable. It is an integral part of our lives. Normally we work in groups and while working, we relate with our superiors, peers and juniors. While relating, more often than not, conflicting situations arise which take toll on our precious time and energy. Therefore, understanding and management of conflict become very important. This book deals with different conceptual aspects of conflict and its effective management. The most popular and effective style of resolving conflict is through dialogue, which is popularly known as negotiation. Through negotiation people deal with differences, which they do, consciously or unconsciously, throughout their lives. The part of the book dealing with negotiation takes care of the details about different aspects of negotiation – strategies, preparation, processes and multicultural and ethical dimensions related to it. The book contains live cases, which will provide useful insight on the theoretical and conceptual aspects to the students. The book will go a long way in meeting with the requirements of the management students by providing consolidated material on the subject.