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Library Performance And Service Competition

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Library Performance and Service Competition

Library Performance and Service Competition Book
Author : Larry Nash White
Publisher : Elsevier
Release : 2014-01-23
ISBN : 178063126X
Language : En, Es, Fr & De

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Book Description :

A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. Written by a highly knowledgeable practitioner from the library field Experience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worlds Written to applicable to all types of libraries

Managing Information Services

Managing Information Services Book
Author : Jo Bryson
Publisher : Routledge
Release : 2016-05-05
ISBN : 1317101561
Language : En, Es, Fr & De

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Book Description :

This fourth edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on innovation. Operating in a digital era, libraries must innovate to survive and grow. This means librarians having radical ideas which challenge the status quo, shifting strategic directions to change the way services are managed, and developing new skills and knowledge. Challenges include developing new uses for floorspace, where shelving is being replaced by mobile networking, and new practices and procedures for managing new products such as e-books and self-service. Libraries can achieve long term sustainability by information managers having more creative responses and developing innovative thinking. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers.

Advances in Library Administration and Organization

Advances in Library Administration and Organization Book
Author : Delmus E. Williams,Janine Golden
Publisher : Emerald Group Pub Limited
Release : 2012-12-05
ISBN : 1781903131
Language : En, Es, Fr & De

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Book Description :

Volume 31 of Advances in Library Administration and Organization contains articles describing efforts at cooperation and collaboration within the library profession. The volume offers an eclectic mix of timely, thought-provoking pieces of work which bring together a collection of studies which convey the kind of research that current library managers and researchers face. The book will examine the challenges that working administrators have in order to enable them to look more closely at their operations and to reconsider how to develop people and the organizations in which they work. As previous volumes, volume 31 of Advances in Library Administration and Organization will provide strategies that will be of value in addressing challenges faced by current and future library managers.

Federal Register

Federal Register Book
Author : Anonim
Publisher : Unknown
Release : 2012-07
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Federal Register book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Encyclopedia of Library and Information Science

Encyclopedia of Library and Information Science Book
Author : Allen Kent
Publisher : CRC Press
Release : 1999-10-29
ISBN : 9780824720650
Language : En, Es, Fr & De

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Book Description :

"The Encyclopedia of Library and Information Science provides an outstanding resource in 33 published volumes with 2 helpful indexes. This thorough reference set---written by 1300 eminent, international experts---offers librarians, information/computer scientists, bibliographers, documentalists, systems analysts, and students, convenient access to the techniques and tools of both library and information science. Impeccably researched, cross referenced, alphabetized by subject, and generously illustrated, the Encyclopedia of Library and Information Science integrates the essential theoretical and practical information accumulating in this rapidly growing field. The self-contained Supplements (each Supplement contains A-Z coverage) highlight new trends, describe the latest advances, and profile key people making critical contributions to the field. Recent individual Supplements considered topics such as Archival Science to User Needs Concept-Based Indexing and Retrieval of Hypermedia Information to Using Self-Checkout Technology to Increase Productivity and Patron Service in the Library Artificial Intelligence and Machine Learning Approach to Fraud Investigation to Visual Search in Modern Human-Computer Interfaces Supplement Volumes 36-61 are available; additional supplements in preparation."

The Library in the Twenty first Century

The Library in the Twenty first Century Book
Author : Peter Brophy
Publisher : Facet Publishing
Release : 2007
ISBN : 1856046060
Language : En, Es, Fr & De

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Book Description :

Social, cultural and technological developments are revolutionizing library services. The way ahead for the profession is now generally seen as a practical blend of traditional and electronic materials with integrated support services which fit seamlessly into users' normal ways of working. This is leading to a fundamental rethinking of the role of the library in society. Drawing on the author's recent research, this timely second edition of The Library in the Twenty-first Century offers a clear new model of how traditional and electronic sources can co-exist in the library of the future, building on the previous work by focusing on the library as a vehicle for encouraging creativity as well as a provider of information resources. It is now commonplace that libraries have a major role to play as expert intermediaries, helping users to gain access to the tools needed for effective acquisition and use of information, within the broader context of the networked information world. But it is beginning to be recognized that they still have a profounder role within their communities, and this book emphasizes that beyond the intermediary role is the vital requirement to promote understanding and engagement. Written by one of our most experienced librarians and drawing on a range of international research and development experience, this authoritative work offers the following topics: libraries in the modern world the view from the sectors cross-sectoral models the profession's view digital libraries what is a good library? linking users to resources beyond the intermediary the library user the information universe. Readership: This incisive text, supported by an extensive glossary and bibliography, proposes a practical agenda of issues for the information profession to tackle, and is essential reading for both established library practitioners and LIS students, as well as for library managers and administrators across all sectors.

The Smaller Academic Library

The Smaller Academic Library Book
Author : Gerard B. McCabe
Publisher : Libraries Unlimited
Release : 1988
ISBN : 9780313250279
Language : En, Es, Fr & De

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Book Description :

". . . [T]he book offers a source of strategies and practical solutions to vexing and recurrent problems which readers can tailor to their individual needs. . . . It is highly recommended as an important resource that belongs in the professional collection of every small academic library." Journal of Academic Librarianship

U and E Service Science and Technology

U  and E Service  Science and Technology Book
Author : Tai-hoon Kim,Hojjat Adeli,Jianhua Ma,Wai-chi Fang,Byeong-Ho Kang,Byungjoo Park,Frode Eika Sandnes,Kun Chang Lee
Publisher : Springer
Release : 2011-12-03
ISBN : 364227210X
Language : En, Es, Fr & De

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Book Description :

This book constitutes the refereed proceedings of the International Conference, UNESST 2011, held as Part of the Future Generation Information Technology Conference, FGIT 2011, Jeju Island, Korea, in December 2011. The papers presented were carefully reviewed and selected from numerous submissions and focuse on the various aspects of u- and e-service, science and technology.

Library of Congress Subject Headings

Library of Congress Subject Headings Book
Author : Library of Congress
Publisher : Unknown
Release : 2012
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Library of Congress Subject Headings book written by Library of Congress, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Measuring Library Performance

Measuring Library Performance Book
Author : Peter Brophy
Publisher : Facet Publishing
Release : 2006
ISBN : 1856045935
Language : En, Es, Fr & De

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Book Description :

Measuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.

Collection Development in the Digital Age

Collection Development in the Digital Age Book
Author : Maggie Fieldhouse,Audrey Marshall
Publisher : Facet Publishing
Release : 2011-12-20
ISBN : 1856047466
Language : En, Es, Fr & De

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Book Description :

This topical edited collection is cross-sectoral and international in scope, drawing together the perspectives of practitioners and academics at the forefront of modern collection development. They explore how practitioners can take an active role influencing strategy in this new environment, draw on case studies that illustrate the key changes in context, and consider how collection development might evolve in the future. The collection is divided into four sections looking at the key themes: • The conceptual framework including a review of the literature • Trends in library supply such as outsourcing and managing suppliers • Trends in electronic resources including the open access movement and e-books • Making and keeping your collection effectively including engaging with the user-community and developing commercial skills. Readership: LIS students and all practitioners involved in collection development and management in academic, school, public, commercial and other special libraries.

The Purpose Based Library Finding Your Path to Survival Success and Growth

The Purpose Based Library  Finding Your Path to Survival  Success  and Growth Book
Author : John J. Huber,Steven V. Potter
Publisher : American Library Association
Release : 2015
ISBN : 0838912443
Language : En, Es, Fr & De

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Book Description :

In the years since John Huber’s trailblazing Lean Library Management was published, budget pressures on libraries have only increased. Yet libraries who have adopted his strategies have turned conventional management thinking—that if budgets are reduced, customer service suffers—on its head. These libraries have proven that by streamlining and improving customer services, they can eliminate wasteful activities and bring down costs. In The Purpose-Based Library, Huber and seasoned public library administrator Potter build on insight gleaned from decades of experience to demonstrate how libraries can create real growth opportunities through concentrating on their true mission and purpose, and without spending a lot more money. With a focus on putting ideas into action, they point the way towards New ways to think about metricsReexamining customer self-driven servicesEffectively leveraging the considerable footprint of librariesIdentifying and assessing community needs and realigning library services accordinglyActively encouraging community fundraisingOffering cutting-edge services and programsPacked with boots-on-the-ground commentary, this book presents strategies to help libraries survive and succeed.

Guide to Performance Evaluation of Serials Vendors

Guide to Performance Evaluation of Serials Vendors Book
Author : Association for Library Collections & Technical Services. Serials Section. Acquisitions Committee
Publisher : American Library Association
Release : 1997
ISBN : 9780838934692
Language : En, Es, Fr & De

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Book Description :

Guide to Performance Evaluation of Serials Vendors provides all the tools necessary to evaluate vendor systems and services. Continual evaluation is the key to cost-effectiveness and delivery of serials services. The Guide explains how to collect and analyze performance data, compare vendors, and incorporate vendor evaluation into regular work activity so that crisis situations do not force the issue. An annotated bibliography leads to more information on evaluating serials vendors. Guide to Performance Evaluation of Serials Vendors provides the best approach to ensuring continual high quality and consistent service and access.

Library of Congress Subject Headings A E

Library of Congress Subject Headings  A E Book
Author : Library of Congress. Subject Cataloging Division
Publisher : Unknown
Release : 1989
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Library of Congress Subject Headings A E book written by Library of Congress. Subject Cataloging Division, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Libraries and Society

Libraries and Society Book
Author : Wendy Evans,David Baker
Publisher : Elsevier
Release : 2011-04-30
ISBN : 1780632630
Language : En, Es, Fr & De

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Book Description :

This book reviews both the historical and future roles that public, private, academic and special libraries have in supporting and shaping society at local, regional, national and international levels. Globalisation, economic turmoil, political and ethnic tensions, rapid technology development, global warming and other key environmental factors are all combining in myriad and complex ways to affect everyone, both individually and collectively. Fundamental questions are being asked about the future of society and the bedrock organisations that underpin it. Libraries and Society considers the key aspects of library provision and the major challenges that libraries – however defined, managed, developed and provided – now face, and will continue to face in the future. It also focuses on the emerging chapter in cultural, economic and social history and the library’s role in serving diverse communities within this new era. Looks at all types of library in a period of major and discontinuous change, tackling the fundamental questions of the future of libraries in the context of major societal, political and environmental issues Poses important questions for the profession and policy development Fills a major gap in literature (recent discourse and debate on the future of democracy, for example, the library is rarely included)

Routledge Library Editions Education Management

Routledge Library Editions  Education Management Book
Author : Various
Publisher : Routledge
Release : 2021-07-29
ISBN : 1351041576
Language : En, Es, Fr & De

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Book Description :

Reissuing works originally published between 1975 and 1997, this collection includes books covering all aspect of managing schools, from primary to further education. With an international selection of authors, some volumes present case studies while others address wider areas of concern in the management of educational institutions. Individual volumes concern special schools and specific types such as the grant-maintained system in the UK. Topics cross over from finance to staff development to politics and governance to innovation. This is an excellent varied set for any education management bookshelf.

FCC Record

FCC Record Book
Author : United States. Federal Communications Commission
Publisher : Unknown
Release : 2003
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download FCC Record book written by United States. Federal Communications Commission, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Helping the Difficult Library Patron

Helping the Difficult Library Patron Book
Author : Linda S Katz
Publisher : Routledge
Release : 2013-10-31
ISBN : 1317951816
Language : En, Es, Fr & De

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Book Description :

This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful. Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines: the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!

Schools and libraries program application and invoice review procedures need strengthening report to the Subcommittee on Commerce Justice State the Judiciary and Related Agencies Committee on Appropriations U S Senate

Schools and libraries program   application and invoice review procedures need strengthening   report to the Subcommittee on Commerce  Justice  State  the Judiciary  and Related Agencies  Committee on Appropriations  U S  Senate Book
Author : Anonim
Publisher : DIANE Publishing
Release : 2021-09-21
ISBN : 1428972706
Language : En, Es, Fr & De

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Book Description :

Download Schools and libraries program application and invoice review procedures need strengthening report to the Subcommittee on Commerce Justice State the Judiciary and Related Agencies Committee on Appropriations U S Senate book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.