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Libraries For Users

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Libraries for Users

Libraries for Users Book
Author : Luisa Alvite,Leticia Barrionuevo
Publisher : Elsevier
Release : 2010-12-10
ISBN : 1780630514
Language : En, Es, Fr & De

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Book Description :

This book reviews the quality and evolution of academic library services. It revises service trends offered by academic libraries and the challenge of enhancing traditional ones such as: catalogues, repositories and digital collections, learning resources centres, virtual reference services, information literacy and 2.0 tools. Studies the role of the university library in the new educational environment of higher education Rethinks libraries in academic context Redefines roles for academic libraries

The Academic Library and Its Users

The Academic Library and Its Users Book
Author : Peter Jordan
Publisher : Routledge
Release : 2017-03-02
ISBN : 1351895273
Language : En, Es, Fr & De

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Book Description :

The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the influences on today's academic library, and explains how to increase user satisfaction through quality management. The author focuses particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries cope. The book examines the varying needs of undergraduate and graduate, mature and part-time students, overseas students, franchised students, distance learners and other groups with special needs, explaining ways in which these needs can be identified and the service evaluated. One chapter is devoted to research and researchers' information demands. The particular requirements of subject communities and their consequences for academic libraries are also investigated, as well as the requirements of teaching staff and ways in which the library can work with them. The author emphasizes the importance of user education programmes and explains how to promote the library effectively with limited resources. For librarians, heads of services and senior library managers in further and higher education, and those, such as subject librarians, responsible for specific student groups, this book provides a comprehensive and realistic guide to providing and promoting a quality service. Students of librarianship and information management will gain valuable insight from this book into user analysis and improving the performance of information provision.

User Experience in Libraries

User Experience in Libraries Book
Author : Andy Priestner,Matt Borg
Publisher : Routledge
Release : 2016-05-23
ISBN : 1317003128
Language : En, Es, Fr & De

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Book Description :

Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success? In this groundbreaking new book from Routledge, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or ‘UX’) research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do. Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science. It will also be welcomed by anthropologists and design professionals working in related fields.

Responding to Rapid Change in Libraries

Responding to Rapid Change in Libraries Book
Author : Callan Bignoli,Lauren Stara
Publisher : American Library Association
Release : 2020-11-10
ISBN : 0838948359
Language : En, Es, Fr & De

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Book Description :

In the face of rapid change and an ever-widening constellation of challenges, it’s crucial for library leaders to pull back to the question of “why?” Plotting a sustainable way forward depends upon recommitting ourselves to our underlying values, such as customer service and community-building, while fostering the improvements that change makes possible. With passion, patience, and fortitude, libraries can stride confidently into the future. In this book, noted speakers and consultants Bignoli and Stara speak directly to library directors, managers, administrators, and technology staff, offering concrete guidance on setting or resetting strategic priorities. Taking an interconnected and specific approach to planning for and strengthening the library environment as a whole, their book - discusses why libraries should embrace change as a fundamental part of library life; - explores how to harness rapid change to provide more responsive, user-centered library service; - addresses the ways in which libraries straddle the physical and the digital, in areas such as service provision and collections, illuminating how they overlap and can be improved using similar philosophies; - presents both a comprehensive overview of library technologies as well as related team and change management advice, all grounded in user experience principles; - shows how the concepts of sustainability and flexibility apply to physical space planning and design, from furniture selection and arrangement to infrastructure; and - provides sound guidance on project management, problem solving, preparing for future challenges, personal reflection and self-care, and other leadership topics.

Information Access and Library User Needs in Developing Countries

Information Access and Library User Needs in Developing Countries Book
Author : AI-Suqri, Mohammed Nasser
Publisher : IGI Global
Release : 2013-07-31
ISBN : 1466643544
Language : En, Es, Fr & De

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Book Description :

While high quality library and information services continue to thrive and strengthen economic and social development, much of the knowledge that exists on user’s needs and behaviors is fundamentally based on the results of users in English-speaking, western developed countries. Information Access and Library User Needs in Developing Countries highlights the struggles that developing countries face in terms of information gaps and information-seeking user behavior. The publication highlights ways in which users in developing countries can benefit from properly implementing LIS services. Researchers, academics, and practitioners interested in the design and delivery of information services will benefit from this collection of research.

Library Technology and User Services

Library Technology and User Services Book
Author : Anthony S. Chow,Tim Bucknall
Publisher : Elsevier
Release : 2011-11-09
ISBN : 1780632908
Language : En, Es, Fr & De

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Book Description :

Written as a technology guide for students, practitioners, and administrators, the focus of this book is on introducing current and future trends in library technology and automation within the larger context of strategic and systems planning, implementation, and continuous improvement. Technology is an essential resource for attaining both organizational and patron goals, and planning needs to emphasize the alignment between the clearly defined goals of each. For this alignment to occur on a consistent basis goals must be designed, or engineered, in a systematic fashion where technology fulfils the need to deliver the desired outcomes in an efficient, cost-effective manner. The concept of usability engineering is also examined, where the technology is planned, designed, and implemented in such a way as to maximize utility and ease-of-use for users and employees. Readers of this book will understand both the why and the how of library technology, planning, and implementation articulated in a simple, easy-to-understand fashion. Delivered from academic, public, and school library media perspectives Current and emerging technologies are discussed along with their current and future application in the field of library and information science Technology planning and integration is explained using a systems design process with scenarios and case studies that are articulated in a step-wise, holistic fashion

Meeting the Needs of Student Users in Academic Libraries

Meeting the Needs of Student Users in Academic Libraries Book
Author : Michele Crump,LeiLani Freund
Publisher : Unknown
Release : 2012
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Meeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student's approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig? Takes an honest look at learning commons in academic libraries and discusses what is working and what is not Explores behind the statistics as to why users come to the library; does the librarians' concept of 'the library as place' match user perception? Looks at the anthropology of the user to gauge satisfaction with the services and space provided by the library via recent survey findings.

User Studies for Digital Library Development

User Studies for Digital Library Development Book
Author : Milena Dobreva,Andy O'Dwyer,Pierluigi Feliciati
Publisher : Facet Publishing
Release : 2012-06-22
ISBN : 1856047652
Language : En, Es, Fr & De

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Book Description :

This landmark text captures a global cross-section of leading voices and provides a clear and coherent overview of the user studies domain and user issues in digital libraries. As the information environment becomes increasingly electronic, digital libraries have proliferated, but the focus has often been on innovations in technology and not the user. Although user needs have become a popular concept, in practice the users are rarely consulted in the development of services. Research and analysis of users is essential to fine-tune the content and approach of digital libraries to the diverging requirements and expectations of incredibly varied communities and to ensure libraries are effective, accessible and sustainable in the long term. Key topics include: • what is the place of user studies in digital libraries and what are the basic user study methods? • explaining user-centric studies, information behaviour and user experience studies • exploring user-study methods such as surveys, questionnaires, expert evaluation methods, eye tracking, deep log analysis, personae and ethnographic studies • critical issues around user studies such as evaluation of digital libraries, digital preservation, social media, the shift to mobile devices and ethics • user studies in specific types of institutions: libraries, archives, museums, audiovisual collections and art collections • the most popular questions and what to do next. Readership: Information professionals involved in supporting, developing or designing digital library services, researchers wanting to address the user dimension in their work and students on LIS and computer science courses who want to understand the importance of the user in information services.

Library 3 0

Library 3 0 Book
Author : Tom Kwanya,Christine Stilwell,Peter Underwood
Publisher : Elsevier
Release : 2014-12-09
ISBN : 178063384X
Language : En, Es, Fr & De

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Book Description :

The emerging generation of research and academic library users expect the delivery of user-centered information services. ‘Apomediation’ refers to the supporting role librarians can give users by stepping in when users need help. Library 3.0 explores the ongoing debates on the “point oh phenomenon and its impact on service delivery in libraries. This title analyses Library 3.0 and its potential in creating intelligent libraries capable of meeting contemporary needs, and the growing role of librarians as apomediators. Library 3.0 is divided into four chapters. The first chapter introduces and places the topic in context. The second chapter considers “point oh libraries. The third chapter covers library 3.0 librarianship, while the final chapter explores ways libraries can move towards ‘3.0'. Focuses on social media in research and academic libraries Gives context to the discussion of apomediation in librarianship and information services provision Provides a balance between more traditional and more progressive approaches

Collaboration and the Academic Library

Collaboration and the Academic Library Book
Author : Jeremy Atkinson
Publisher : Chandos Publishing
Release : 2018-02-01
ISBN : 0081022883
Language : En, Es, Fr & De

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Book Description :

Collaboration and the Academic Library: Internal and External, Local and Regional, National and International explores the considerable change that has affected universities and academic libraries in recent years. Given this complex and important context, it is clear that the academic library increasingly needs to operate in partnership with its users and other professionals and organizations to be successful in meeting the needs of its clientele. Academic librarians need to work closely with client groups so that services are relevant, and close partnerships with other professionals need to be forged to provide seamless services for users. The book looks at all aspects of collaboration affecting academic libraries, both internally and externally, to help the reader understand future directions for collaborative activities in a complex and difficult working environment. Considers collaboration issues affecting academic libraries Covers both internal and external collaboration Provides readers with direction for collaborative activities Shows how academic librarians can work with client groups to keep services relevant

Remote Access Technologies for Library Collections Tools for Library Users and Managers

Remote Access Technologies for Library Collections  Tools for Library Users and Managers Book
Author : Fulkerson, Diane M.
Publisher : IGI Global
Release : 2012-03-31
ISBN : 146660235X
Language : En, Es, Fr & De

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Book Description :

"This book is crucial to understanding changes and the new expectations that library users have in the 21st century, including identifying, implementing and updating new technologies, understanding copyright and fair use laws, creating metadata for access to digital collections, and meeting user needs"--Provided by publisher.

Don t Call Me Crazy

 Don t  Call Me Crazy Book
Author : Kelly Jensen
Publisher : Algonquin Young Readers
Release : 2018-10-02
ISBN : 1616208740
Language : En, Es, Fr & De

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Book Description :

Who’s Crazy? What does it mean to be crazy? Is using the word crazy offensive? What happens when such a label gets attached to your everyday experiences? In order to understand mental health, we need to talk openly about it. Because there’s no single definition of crazy, there’s no single experience that embodies it, and the word itself means different things—wild? extreme? disturbed? passionate?—to different people. (Don’t) Call Me Crazy is a conversation starter and guide to better understanding how our mental health affects us every day. Thirty-three writers, athletes, and artists offer essays, lists, comics, and illustrations that explore their personal experiences with mental illness, how we do and do not talk about mental health, help for better understanding how every person’s brain is wired differently, and what, exactly, might make someone crazy. If you’ve ever struggled with your mental health, or know someone who has, come on in, turn the pages, and let’s get talking.

Science Libraries in the Self Service Age

Science Libraries in the Self Service Age Book
Author : Alvin Hutchinson
Publisher : Chandos Publishing
Release : 2018-12-20
ISBN : 9780081020333
Language : En, Es, Fr & De

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Book Description :

Science Libraries in the Self Service Age: Developing New Services, Targeting New Users suggests ways in which libraries can remain relevant to their institution. This book describes the myriad of new services and user communities which science librarians have recently incorporated into their routines. Where applicable, the book focuses on both researcher needs and the simple economics that emphasize the need for new service development. Science librarians will have to adapt to changing behaviors and needs if they want to remain a part of their organization's future. As this trend has hastened science librarians to develop new services, many of them aimed at audiences or user groups which had not typically used the library, this book provides timely tactics on which to build a cohesive plan. Provides a list of practical, targeted services which science librarians can implement Presents unified topics previously only dealt with separately (data management services, scholarly communication, digital preservation, etc.) Considers economic and resource issues in developing new services Written by an experienced librarian at a global institution

Diversity and Inclusion in Libraries

Diversity and Inclusion in Libraries Book
Author : Shannon D. Jones,Beverly Murphy
Publisher : Rowman & Littlefield
Release : 2019-07-24
ISBN : 1538114402
Language : En, Es, Fr & De

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Book Description :

This book explores some of the challenges that libraries and librarians face due to diversity and inclusion issues among library staff, as well as the patrons that they serve. Its goal is to increase awareness of and sensitivity to the social, cultural, and educational needs of everyone involved.

The Reference Library User

The Reference Library User Book
Author : William A. Katz,Bill Katz
Publisher : Psychology Press
Release : 1990
ISBN : 9781560240228
Language : En, Es, Fr & De

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Book Description :

Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and the library user. The authoritative contributors discuss many problems in the relationship between the public and the library, and all offer suggestions that will at least help librarians to better serve the public on a daily basis. A major emphasis of The Reference Library User is on the various populations using the library and their particular needs. For example, one chapter examines the information needs of deinstitutionalized patrons and presents methods of providing service and a rationale for community outreach. The state program in Rhode Island is outlined, describing efforts to reach community residents through public libraries and the state operated Bookmobile. Other chapters provide strategies for providing reference services to older adults, the learning disabled, the blind, and the physically handicapped. This informative new volume also deals with general concerns facing librarians today, including determining the audience for both public and academic libraries, educating the user, encouraging nonusers to become library users, and calming irate patrons. Reference librarians will be particularly interested in the problems and solutions discussed in this new volume, as will library managers and administrators who will always benefit from a fresh perspective on public service for the library user.

Designing Instruction for Library Users

Designing Instruction for Library Users Book
Author : Marilla Svinicki
Publisher : CRC Press
Release : 2020-11-25
ISBN : 1000103625
Language : En, Es, Fr & De

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Book Description :

This book discusses the principles of learning theory and instructional design, and provides the reader with the theoretical framework needed for design decision-making. It is helpful for the academic librarian who has responsibility for teaching students library skills.

Library Users and Reference Services

Library Users and Reference Services Book
Author : Linda S Katz
Publisher : Routledge
Release : 2013-05-13
ISBN : 1136588094
Language : En, Es, Fr & De

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Book Description :

This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness. The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.

Libraries and People in Melbourne

Libraries and People in Melbourne Book
Author : Carey Handfield,Elery Hamilton-Smith,Library Council of Victoria
Publisher : Melbourne : Library Council of Victoria
Release : 1975
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Libraries and People in Melbourne book written by Carey Handfield,Elery Hamilton-Smith,Library Council of Victoria, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

DIGITAL LIBRARIES

DIGITAL LIBRARIES Book
Author : Rasmita Mohanty,Ranjit Kumar Das
Publisher : Allied Publishers
Release : 2014-01-08
ISBN : 8184249012
Language : En, Es, Fr & De

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Book Description :

The book is grouped under five main sub-themes as: Theme 1: Planning Development and Management of Digital Libraries; Theme 2: Collection Development in Digital Environment; Theme 3: Resource Sharing and Networking; Theme 4: New Technologies and Adaptability; Theme 5: Change Management Issues and Strategies.

Palaces for the People

Palaces for the People Book
Author : Eric Klinenberg
Publisher : Crown
Release : 2019-09-10
ISBN : 1524761176
Language : En, Es, Fr & De

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Book Description :

“A comprehensive, entertaining, and compelling argument for how rebuilding social infrastructure can help heal divisions in our society and move us forward.”—Jon Stewart NAMED ONE OF THE BEST BOOKS OF THE YEAR BY NPR • “Engaging.”—Mayor Pete Buttigieg, The New York Times Book Review (Editors’ Choice) We are living in a time of deep divisions. Americans are sorting themselves along racial, religious, and cultural lines, leading to a level of polarization that the country hasn’t seen since the Civil War. Pundits and politicians are calling for us to come together and find common purpose. But how, exactly, can this be done? In Palaces for the People, Eric Klinenberg suggests a way forward. He believes that the future of democratic societies rests not simply on shared values but on shared spaces: the libraries, childcare centers, churches, and parks where crucial connections are formed. Interweaving his own research with examples from around the globe, Klinenberg shows how “social infrastructure” is helping to solve some of our most pressing societal challenges. Richly reported and ultimately uplifting, Palaces for the People offers a blueprint for bridging our seemingly unbridgeable divides. LONGLISTED FOR THE ANDREW CARNEGIE MEDAL FOR EXCELLENCE IN NONFICTION “Just brilliant!”—Roman Mars, 99% Invisible “The aim of this sweeping work is to popularize the notion of ‘social infrastructure'—the ‘physical places and organizations that shape the way people interact'. . . . Here, drawing on research in urban planning, behavioral economics, and environmental psychology, as well as on his own fieldwork from around the world, [Eric Klinenberg] posits that a community’s resilience correlates strongly with the robustness of its social infrastructure. The numerous case studies add up to a plea for more investment in the spaces and institutions (parks, libraries, childcare centers) that foster mutual support in civic life.”—The New Yorker “Palaces for the People—the title is taken from the Scottish-American industrialist and philanthropist Andrew Carnegie’s description of the hundreds of libraries he funded—is essentially a calm, lucid exposition of a centuries-old idea, which is really a furious call to action.”—New Statesman “Clear-eyed . . . fascinating.”—Psychology Today