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Libraries And Key Performance Indicators

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Libraries and Key Performance Indicators

Libraries and Key Performance Indicators Book
Author : Leo Appleton
Publisher : Chandos Publishing
Release : 2017-07-27
ISBN : 0081002556
Language : En, Es, Fr & De

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Book Description :

Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book’s main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. Provides an overview of performance measurement tools for libraries Discusses KPIs in a broad context Offers an understanding of reporting, monitoring, and acting upon KPI data Provides best practice examples of Key Performance Indicators (KPIs) in libraries Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)

KPI Mega Library

KPI Mega Library Book
Author : Rachad Baroudi, Ph.d.
Publisher : Createspace Independent Publishing Platform
Release : 2016-10-28
ISBN : 9781539457626
Language : En, Es, Fr & De

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Book Description :

The purpose of this guide book is to give the reader a quick and effective access to the most appropriate Key Performance Indicator (KPI). The 36,000 KPIs are categorized in a logical and alphabetical order. Many organizations are spending a lot of funds on building their strategic planning and performance management capabilities. One of the current challenges is the difficulty to know what KPIs are used in similar situations. This book main objective is to acquaint the reader with available KPIs measuring performance of a specific industry, sector, international topic, and functional area. The book is divided into three sections:1) Organization Section: 32 Industries | 385 Functions | 11,000 KPIs2) Government Section: 32 Sectors | 457 Functions | 12,000 KPIs3) International Section: 24 Topics | 39 Sources | 13,000 KPIsREVIEWS: "It's very interesting book. Let me also use this opportunity to congratulate you on it" Augustine Botwe, M&E Consultant - Sweden "Thank you for this book. As an OD and performance consultant, it will be great to have a reference like this to help assist clients and not reinvent the wheel. Congratulations on making this happen with admiration" Sheri Chaney Jones - Ohio, USA"Fabulous book! I bought it for my company. Good work!" Elizabeth Amini, CEO, Strategist - LA, USA"Congratulations for this tremendous work you have done with this book!" Roxana Goldstein, Monitoring Consultant - Argentina "This looks like a very important reference for me in my BSC consulting practice." Edy Chakra, Partner, ADDIMA Consulting - UK"Congratulations for your book, it is very comprehensive!" Rafael Lemaitre - Manager at Palladium Group - Spain"Many thanks for sharing this valuable information. I will use as reference in my work." Edi Indriyotomo - Senior IT Mgr. - Indonesia"I am reading my copy of your great book "KPI Mega Library" which I bought from Amazon. Thank you, great effort!" Basel A - Kuwait"It's a great idea, for folks who don't have a clue where to start. If you're a strategy consultant who shapes strategies for your clients, you need a tailored set of performance metrics" Shelley Somerville, Social Change Strategist - LA, USA"A very comprehensive list of KPIs across a number of functions, industries, etc. As an organizational consultant, I could use this resource as a jumping off point to discuss KPIs with a client based on their particular needs. This book could be a great tool to pick and choose the correct KPIs based on a number of criteria" Anthony Bussard - Dynamic, Innovative HR Effectiveness Consultant - Boston

Key Performance Indicators KPI

Key Performance Indicators  KPI  Book
Author : Bernard Marr
Publisher : Pearson UK
Release : 2012-09-07
ISBN : 0273750380
Language : En, Es, Fr & De

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Book Description :

By identifying and describing the most powerful financial and non-financial KPIs, this book will make life easier for you by defining them, explaining how and when they should be used and providing a rich library of KPIs that have been proven to significantly improve performance. The book presents case examples to illustrate the selection and use of the KPIs and provides tools such as KPI selection templates and Key Performance Questions to help you apply the most appropriate KPIs effectively in your business.

Key Performance Indicators For Dummies

Key Performance Indicators For Dummies Book
Author : Bernard Marr
Publisher : John Wiley & Sons
Release : 2015-01-22
ISBN : 1118913248
Language : En, Es, Fr & De

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Book Description :

A complete guide to using KPIs to drive organisationalperformance Is your business on track to achieve success? Key PerformanceIndicators For Dummies covers the essential KPIs that areuseful to all kinds of businesses, and includes more than 100different ways leaders can monitor and drive performance in theirorganisations. This book helps managers understand the crucial KPIs that shouldbe implemented for all different aspects of the organisation,including financial performance, operational and internalprocesses, sales and marketing, customer satisfaction and more.Good KPIs should be unique to every business, as every business hasdifferent objectives. To meet this need, the book provides toolsand templates that leaders can use to develop unique KPIs that bestsuit their particular organisation or industry. Learn to design KPIs that are unique to your business and fitclosely to your strategic objectives Determine which KPI questions you should be asking to achievethe right insights for your business Learn the specific KPIs that are appropriate for differentbusiness circumstances Turn KPIs into deep insights by mastering related reporting andcommunications practices KPIs are a crucial part of every manager's toolkit, and areessential for helping to monitor the execution of businessstrategies and measure results. Key Performance Indicators ForDummies moves beyond a basic discussion of what KPIs are, andwhy they are needed to provide a complete guide for learning todesign and use specific KPIs to drive organisationalperformance.

Kpi Mega Library

Kpi Mega Library Book
Author : Rachad Baroudi
Publisher : CreateSpace
Release : 2010-07
ISBN : 9781451551662
Language : En, Es, Fr & De

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Book Description :

The purpose of this reference book is to give the reader a quick and effective access to the most appropriate Key Performance Indicator (KPI). The 17,000 KPIs are categorized in a logical and alphabetical order. The book is divided into three sections; Organization, Government, and International sections. It includes 17,000 KPIs - 33 Sectors - 32 Industries - 761 Functions - 24 Topics - 114 Sources. One of the current challenges is the difficulty to know what KPIs are used in similar situations. This book main objective is to acquaint the reader with available KPIs measuring performance of a specific industry, sector, and functional area. ***** REVIEWS: "It's very interesting. Let me also use this opportunity to congratulate you on this book" ... Augustine Botwe, Monitoring and Evaluation Consultant - Sweden -------- "Thank you for this book. As an OD and performance consultant, it will be great to have a reference like this to help assist clients and not reinvent the wheel. Congratulations on making this happen with admiration" ... Sheri Jones - Ohio, USA ------- "Fabulous book! I bought it for my company. Good work!" ... Elizabeth Amini, CEO, Strategist - Los Angeles, USA ------- "480 pages of structured KPI's! Looks very professional" ... Mihai Ionescu, Managing Partner BSC - Romania ------- "Congratulations for this tremendous work you have done with this book! I am really interesting in having one" ... Roxana Goldstein, Monitoring and Evaluation Consultant - Argentina ------- "This looks like a very important reference for me in my BSC consulting practice. I will order one today. Best regards" ... Edy Chakra, Partner, ADDIMA Consulting - UK ------- "It's a great idea, for folks who don't have a clue where to start. If you're a strategy consultant who shapes strategies for your clients, you need a tailored set of performance metrics" ... Shelley Somerville, Social Change Strategist - Los Angeles, USA

Key Performance Indicators

Key Performance Indicators Book
Author : David Parmenter
Publisher : John Wiley & Sons
Release : 2011-01-11
ISBN : 9781118044919
Language : En, Es, Fr & De

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Book Description :

Download Key Performance Indicators book written by David Parmenter, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Key Performance Indicators for Sustainable Management

Key Performance Indicators for Sustainable Management Book
Author : Hans-Ulrich Krause,Dayanand Arora
Publisher : Walter de Gruyter GmbH & Co KG
Release : 2019-11-18
ISBN : 3110598094
Language : En, Es, Fr & De

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Book Description :

Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. The KPIs in the book are organized according to the Balanced Scorecard (BSC) approach, which emphasizes the importance of using both financial and non-financial information to remain competitive in the modern world. We proudly place on record the fact that our book is the first of its kind and provides for a complete analysis of KPIs under financial, customer, process and human resource/innovation perspectives. The book is a major contribution towards achieving sustainable growth as a competitive advantage. It also emphasizes the importance of social acceptance and environmental impact of the business activity. The compendium provides over 170 KPIs in a compact form. It delivers simple definitions, easy to calculate formulae, possible interpretations and useful suggestions towards an efficient and effective implementation of KPIs as controlling instruments.

Measuring Quality

Measuring Quality Book
Author : Roswitha Poll,Peter te Boekhorst,Ramon Abad Hiraldo,International Federation of Library Associations and Institutions. Section of University Libraries and Other General Research Libraries
Publisher : K G Saur Verlag Gmbh & Company
Release : 1996
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Project Management Metrics KPIs and Dashboards

Project Management Metrics  KPIs  and Dashboards Book
Author : Harold Kerzner
Publisher : John Wiley & Sons
Release : 2017-10-16
ISBN : 1119427282
Language : En, Es, Fr & De

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Book Description :

Harold Kerzner’s essential strategies on measuring project management performance With the growth of complex projects, stakeholder involvement, and advancements in visual-based technology, metrics and KPIs (key performance indicators) are key factors in evaluating project performance. Dashboard reporting systems provide accessible project performance data, and sharing this vital data in a concise and consistent manner is a key communication responsibility of all project managers. This third edition of Kerzner's groundbreaking work, Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance, helps functional managers gain a thorough grasp of what metrics and KPIs are and how to use them. Plus, this edition includes new sections on processing dashboard information, portfolio management PMO and metrics, and BI tool flexibility. • Offers comprehensive coverage of the different dashboard types, design issues, and applications Provides full-color dashboards from some of the most successful project management companies, including IBM, Microsoft, and others Aligns with PMI’s PMBOK® Guide and stresses value-driven project management PPT decks are available by chapter and a test bank will be available for use in seminar presentations and courses Get ready to bolster your awareness of what good metrics management really entails today—and be armed with the knowledge to measure performance more effectively.

Designing Performance Measurement Systems

Designing Performance Measurement Systems Book
Author : Fiorenzo Franceschini,Maurizio Galetto,Domenico Maisano
Publisher : Springer
Release : 2018-11-23
ISBN : 3030011925
Language : En, Es, Fr & De

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Book Description :

Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions – even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.

Objectives and Key Results

Objectives and Key Results Book
Author : Paul R. Niven,Ben Lamorte
Publisher : John Wiley & Sons
Release : 2016-09-06
ISBN : 1119252393
Language : En, Es, Fr & De

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Book Description :

Everything you need to implement Objectives and Key Results (OKRs) effectively Objectives and Key Results is the first full-fledged reference guide on Objectives and Key Results, a critical thinking framework designed to help organizations create value through focus, alignment, and better communication. Written by two leading OKRs consultants and researchers, this book provides a one-stop resource for organizations looking to quantify qualitative goals and ensure each team focuses their efforts to make measureable progress on their most important goals. You’ll learn how OKRs came to be and how leading companies use them every day to help teams and employees stretch their thinking about what’s possible, build their goal-setting muscles and achieve results that reflect their full potential. From the basic framework to a detailed dissection of best practices, this informative guide walks you through real-world implementations to help you get the most out of OKRs. OKRs help employees work together, focus effort, and drive the organization forward. Key results are used to define what it means to achieve broad, qualitative goals, and imperatives like “do it better” are transformed into clear, measureable markers. From the framework’s inception in the 1980s to its popularity in today’s hyper-competitive environment, OKRs make work more engaging and feature frequent feedback cycles that enable workers to see the progress they make at work each and every day. This book shows you everything you need to know to implement OKRs effectively. Understand the basics of OKRs and their day-to-day use Learn how to gain the executive support critical to a successful implementation Maintain an effective program with key assessment tips Tailor the OKRs framework to your organization’s needs Objectives and Key Results is your key resource for designing, planning, implementing, and maintaining your OKRs program for sustainable company-wide success.

LTE Small Cell Optimization

LTE Small Cell Optimization Book
Author : Harri Holma,Antti Toskala,Jussi Reunanen
Publisher : John Wiley & Sons
Release : 2016-01-19
ISBN : 1118912578
Language : En, Es, Fr & De

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Book Description :

LTE network capabilities are enhanced with small cell deployment, with optimization and with new 3GPP features. LTE networks are getting high loaded which calls for more advanced optimization. Small cells have been discussed in the communications industry for many years, but their true deployment is happening now. New 3GPP features in Release 12 and 13 further push LTE network performance. This timely book addresses R&D and standardization activities on LTE small cells and network optimization, focusing on 3GPP evolution to Release 13. It covers LTE small cells from specification to products and field results; Latest 3GPP evolution to Release 13; and LTE optimization and learnings from the field.

Key Performance Indicators Manual

Key Performance Indicators Manual Book
Author : Trischa Baker
Publisher : Allen & Unwin Academic
Release : 2002
ISBN : 9781865089546
Language : En, Es, Fr & De

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Book Description :

Explains the general principles for the development and use of key performance indicators, KPIs, and includes a workbook and resource kit for facilitators. Presented as a ringbound folder, designed to be copied and circulated within organisations to promote maximum involvement and teamwork in the development of KPIs.

Accelerators

Accelerators Book
Author : Mike Wright
Publisher : Edward Elgar Publishing
Release : 2018
ISBN : 1786434091
Language : En, Es, Fr & De

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Book Description :

Accelerators are a rapidly growing new form of organization that aim to stimulate entrepreneurship through intensive, limited-period educational programs, including mentoring and networking for the cohort of start-up participants selected for each program, to improve their ability to attract investment at the end of the program. Drawing on novel evidence from across the world, this is the first book to provide rigorous analysis of the nature and effectiveness of accelerators that will be invaluable for researchers, policymakers and entrepreneurs.

The 13 Key Performance Indicators for Highly Effective Teams

The 13 Key Performance Indicators for Highly Effective Teams Book
Author : Allam Ahmed,George Siantonas,Nicholas Siantonas
Publisher : Routledge
Release : 2017-10-19
ISBN : 1351280023
Language : En, Es, Fr & De

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Book Description :

An organisation's most important asset is its people. And critical to an organisation's success is the extent to which its people interact effectively – both with each other as team members and with the wider organisation. This is why managing teams has become a key area for a growing number of organisations around the world. While many organisations are world-class at managing their materials and machinery, they fall short in managing the human side of their activities.This book outlines the challenges faced by both team leaders and team members in 21st-century workplaces. It proposes 13 key performance or "team health" indicators for highly effective teams based on research data collected from a large range of industry sectors, team sizes and organisations in the UK. It contributes to the understanding of the nature and functioning of team cohesiveness by describing teamwork as a multi-component variable and identifying the factors that impact on teams and the implications of teamwork for organisations.The book sets out to aid organisations by introducing a Team Performance Diagnostic (TPD) tool. The TPD enables organisations to gain an accurate and detailed insight into the real-time performance of their teams, helps team managers to understand the underlying 'people' issues within the team and how to reach higher levels of team performance quickly. The TPD has been widely used in major multinationals and the UK public sector to pinpoint hard-to-find opportunities to achieve rapid improvements.The research suggests that the use of TPD contributes to more free-flowing feedback both within the team and in the organisation as a whole, and that successful teams are indicative of a healthy organisational culture.This book is an essential guide for senior managers and policy-makers dealing with team effectiveness, and will be highly useful for students of business and management.

Web Analytics Demystified

Web Analytics Demystified Book
Author : Eric T. Peterson
Publisher : Bookrenter
Release : 2004
ISBN : 9780974358420
Language : En, Es, Fr & De

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Book Description :

Download Web Analytics Demystified book written by Eric T. Peterson, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Discovering the Right Key Performance Indicators in Libraries

Discovering the Right Key Performance Indicators in Libraries Book
Author : Amir Hussain Md. Ishak
Publisher : Unknown
Release : 2011
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Discovering the Right Key Performance Indicators in Libraries book written by Amir Hussain Md. Ishak, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Performance Indicators for Water Supply Services

Performance Indicators for Water Supply Services Book
Author : Helena Alegre,Jaime M. Baptista,Enrique Cabrera Jr,Francisco Cubillo,Patricia Duarte,Wolfram Hirner,Wolf Merkel,Renato Parena
Publisher : IWA Publishing
Release : 2016-09-15
ISBN : 1780406320
Language : En, Es, Fr & De

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Book Description :

The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

Occupational Outlook Handbook

Occupational Outlook Handbook Book
Author : United States. Bureau of Labor Statistics
Publisher : Unknown
Release : 1976
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Occupational Outlook Handbook book written by United States. Bureau of Labor Statistics, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Measuring Library Performance

Measuring Library Performance Book
Author : Peter Brophy
Publisher : Facet Publishing
Release : 2006
ISBN : 1856045935
Language : En, Es, Fr & De

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Book Description :

Measuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.