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Interpersonal Communication Skills in the Workplace

Interpersonal Communication Skills in the Workplace Book
Author : Perry MCINTOSH,Richard A. LUECKE
Publisher : AMACOM Div American Mgmt Assn
Release : 2008-07-10
ISBN : 0761215115
Language : En, Es, Fr & De

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Book Description :

Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Handbook of Interpersonal Communication

Handbook of Interpersonal Communication Book
Author : Mark L. Knapp,John A. Daly
Publisher : SAGE
Release : 2002-10
ISBN : 9780761921608
Language : En, Es, Fr & De

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Book Description :

The Third Edition of the Handbook of Interpersonal Communication includes eight new chapters and eleven revised from the second edition. Following an introductory chapter, the volume is organized into four parts covering perspectives on inquiry in interpersonal communication, fundamental units of interpersonal communication, processes and functions, and interpersonal contexts. Features include: · Each chapter reviews and updates research in its respective area · Part II examines methodological issues in the field · Includes articles by top scholars in the field of Interpersonal Communication

Skilled Interpersonal Communication

Skilled Interpersonal Communication Book
Author : Owen Hargie,David Dickson
Publisher : Psychology Press
Release : 2004
ISBN : 9780415227193
Language : En, Es, Fr & De

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Book Description :

This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating.

Interpersonal Communication

Interpersonal Communication Book
Author : Richard West,Lynn H. Turner
Publisher : SAGE Publications
Release : 2018-11-29
ISBN : 1544336659
Language : En, Es, Fr & De

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Book Description :

Now published by SAGE! Interpersonal Communication, Fourth Edition empowers students to become more confident communicators by providing them with both the knowledge and the practical skills they need to make effective communication choices in today′s rapidly changing and technologically advanced society. Rather than "telling" students how to communicate, authors Richard L. West and Lynn H. Turner offer a toolbox of key skills so students can actively choose and experiment with strategies appropriate for a given situation. Filled with realistic examples and scenarios that reflect the diversity and interactions of today′s students, this practical text makes clear connections among theory, skills, and the life situations we all encounter on a daily basis. A Complete Teaching & Learning Package SAGE Premium Video Included in the interactive eBook! SAGE Premium Video tools and resources boost comprehension and bolster analysis. Interactive eBook Includes access to SAGE Premium Video, multimedia tools, and much more! Save when you bundle the interactive eBook with the new edition. Order using bundle ISBN: 9781544365657. Learn more. SAGE coursepacks FREE! Easily import our quality instructor and student resource content into your school’s learning management system (LMS) and save time. Learn more. SAGE edge FREE online resources for students that make learning easier. See how your students benefit. 9781544365657 9781544365657 9781544365657

Interpersonal Communication

Interpersonal Communication Book
Author : Peter Hartley
Publisher : Routledge
Release : 2002-01-04
ISBN : 1134677227
Language : En, Es, Fr & De

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Book Description :

This fully revised and updated second edition: * outlines the main components and distinctive characteristics of interpersonal communication * offers detailed analysis of communication structures, considering their everyday applications and implications * includes new material on race, gender and sexuality * looks to the future of interpersonal communication.

The Oxford Handbook of the Physiology of Interpersonal Communication

The Oxford Handbook of the Physiology of Interpersonal Communication Book
Author : Lindsey Aloia,Amanda Denes,John P. Crowley
Publisher : Oxford University Press, USA
Release : 2020-08-06
ISBN : 0190679441
Language : En, Es, Fr & De

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Book Description :

Communication scholars have long recognized the importance of understanding associations between our bodies and communication messages and processes. In the past decade, there has been an increased focus on the role of physiology in interpersonal interactions, resulting in a surge of research exploring topics related to communication in close relationships. This growing line of research explores topics such as affectionate communication, forgiveness, communication apprehension, and social support. Contributing to the increase in physiological research on communication processes is a greater recognition of the bi-directional nature of the associations between communication and the body. Researchers study both the physiological outcomes of communication episodes (e.g., stress responses to conflict conversations), as well as the effects of physiology on communication process (e.g., the influence of hormones on post-sex communication). The Oxford Handbook of the Physiology of Interpersonal Communication offers a comprehensive review of the most prolific areas of research investigating both the physiological outcomes of interpersonal communication and the effects of physiology on interpersonal interactions. This volume brings together thirty-three leading scholars in the field and draws on research from communication studies, physiology, psychology, and neuroscience. Based on quantitative research methods, the Handbook serves as a resource for both researchers and students interested in investigating the mutual influence of physiology and communication in close relationships.

Interpersonal Communication

Interpersonal Communication Book
Author : Charles R. Berger
Publisher : Walter de Gruyter GmbH & Co KG
Release : 2014-06-18
ISBN : 3110276798
Language : En, Es, Fr & De

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Book Description :

Interpersonal communication has been studied in terms of both communication functions and specialized contexts. This handbook comprehensively covers the field including research on processes of social influence, the role of communication in the development, maintenance and decline of close personal relationships, nonverbal communication, cognitive approaches, communication and conflict, bargaining and negotiation, health communication, organizational socialization and supervisor-subordinate communication, social networks, and technologically-mediated interpersonal communication. Two chapters are dedicated to research methods in the field. The handbook includes chapters by widely recognized and respected scholars in the field.

Social Skills in Interpersonal Communication

Social Skills in Interpersonal Communication Book
Author : Owen Hargie,Christine Saunders,David Dickson
Publisher : Psychology Press
Release : 1994
ISBN : 9780415081375
Language : En, Es, Fr & De

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Book Description :

Following the success of editions one and two, this revised, updated and extended edition of Social Skills in Interpersonal Communication will continue as the core textbook for students of interpersonal communication. The professional groups for whom these skills are most important include counsellors, psychiatrists, doctors, nurses, social workers, psychologists, teachers, occupational and speech therapists, physioptherapists and industrial personnel. New chapters in the third edition include the increasingly popular area of interpersonal influence and there is a chapter on the theoretical basis of the authors' approach.

Interpersonal Communication

Interpersonal Communication Book
Author : Judy C. Pearson
Publisher : Scott Foresman
Release : 1983
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Interpersonal Communication book written by Judy C. Pearson, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Interpersonal Relationship Skills for Ministers

Interpersonal Relationship Skills for Ministers Book
Author : Anonim
Publisher : Pelican Publishing
Release : 2021-04-23
ISBN : 9781455606368
Language : En, Es, Fr & De

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Book Description :

Download Interpersonal Relationship Skills for Ministers book written by , available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Interpersonal Communication Everyday Encounters

Interpersonal Communication  Everyday Encounters Book
Author : Julia T. Wood
Publisher : Cengage Learning
Release : 2015-01-01
ISBN : 1305544994
Language : En, Es, Fr & De

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Book Description :

Written by leading scholar and award-winning teacher Julia T. Wood, INTERPERSONAL COMMUNICATION: EVERYDAY ENCOUNTERS, 8e relates theory and skills directly to students' everyday interactions as it delivers a solid introduction to interpersonal communication. Completely up to date, the new Eighth Edition integrates the latest communication research, including findings from more than 125 new sources. Reflecting the author's expertise in gender and social diversity, the text includes an unparalleled focus on diversity. The new edition also features increased coverage of social media and an expanded emphasis on ethical choices. It addresses such timely issues as emotional intelligence and forgiveness, interracial relationships, safe sex, ways to deal with abuse from intimates, race-related differences between conflict styles, and the power of language. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Experiencing Interactive Interpersonal Communication

Experiencing Interactive Interpersonal Communication Book
Author : Alusine M. D. A,Alusine M. Kanu, D.A.
Publisher : Xlibris Corporation
Release : 2011-03-23
ISBN : 9781456856335
Language : En, Es, Fr & De

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Book Description :

Download Experiencing Interactive Interpersonal Communication book written by Alusine M. D. A,Alusine M. Kanu, D.A., available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Interpersonal Relationships E Book

Interpersonal Relationships   E Book Book
Author : Elizabeth C. Arnold,Kathleen Underman Boggs
Publisher : Elsevier Health Sciences
Release : 2013-09-27
ISBN : 0323266193
Language : En, Es, Fr & De

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Book Description :

Acclaimed for its strong theoretical framework and consistent organization, Arnold and Boggs' Interpersonal Relationships: Professional Communication Skills for Nurses, 6th Edition, remains the definitive resource in developing effective communication with clients, families, and colleagues in order to achieve treatment goals in health care. This two-time AJN Book of the Year award-winner is thoroughly updated and includes current references describing how to modify communications strategies for various populations and situations including children, the elderly, end of life, health teaching, stress, crisis, and colleagues. Two new chapters address issues in contemporary health care related to promoting health safety and supporting continuity of care. Not only does this book present proven communications strategies and principles in nursing, psychology, and related theoretical frameworks, but also it challenges you to apply these strategies and principles to numerous exercises and practical nursing case studies. Written in terms of the nurse-client relationship, the cutting-edge communications strategies presented are key for nursing students and professional nurses. Covers all mandated topics for nursing professionals, from beginning students to staff development in a variety of settings, including professional collaboration, health team communication, patient-centered care, safety, and hand-off communication. Discusses nursing, behavioral, developmental, family, and communication theories, providing an essential foundation and a theoretical perspective of effective communication. Offers basic concepts first, followed by applications with emphasis on assessment, providing a sound framework as you prepare for nurse-client interactions. Experiential exercises offer the opportunity to practice, observe and critically evaluate your professional communication skills in a safe learning environment. Critical Thinking Exercises promote critical thinking processes essential for effective communication in nursing practice. Includes case examples throughout, creating empathy for clients' perspectives and needs. Offers Ethical Dilemma and Developing an Evidence-Based Practice boxes in each chapter. Describes how best to use the electronic health record for clear communication with current information on classification systems, standards of documentation, and telehealth technologies used in nursing. Acknowledges humor, gender, and touch as important means of communication in interpersonal relationships. Increases awareness of the issues involved in communicating with individuals of various stages of life, clients with special needs, and colleagues in all areas of health care. Provides learning objectives, chapter overviews, and a detailed glossary -- all designed to focus your learning and help you organize key content.

Interpersonal Communication

Interpersonal Communication Book
Author : Pamela J. Kalbfleisch
Publisher : Psychology Press
Release : 2013-09-13
ISBN : 1135443173
Language : En, Es, Fr & De

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Book Description :

Interpersonal relationships are the core of our societal system and have been since before the dawn of civilization. In today's world, friends, lovers, companions, and confidants make valuable contributions to our everyday lives. These are the relationships whose members are not automatically participants as a result of their birth and kin affiliations. The focus is on these relationships that must be forged from the sometimes indifferent, and sometimes hostile world. Yet, there is still much that is not known about how these relationships evolve, how partners communicate in on-going relationships, how people keep their relationships together, and how they cope when they fall apart. Primary to the focus of this book is the underlying theme of evolving interpersonal relationships from the initial encounter to the mature alliance. The contributors to this volume provide a contemporary perspective for the study of interpersonal relationships. Fresh areas of scholarly inquiry are presented and existing approaches are re-examined. Research in the introductory chapters breaks new ground, and appraises the ultimate question of what impact initial interactions have on further relational development. The mid-section of the volume concerns communication issues that confront the members of a relationship in process, focusing on how conflict and jealousy are communicated to a relational partner. This research considers relational development as well as obstacles and barriers to evolving relationships. The concluding chapters probe the question: Ultimately do all good things have to come to an end? Employing innovative techniques to examine maturing and disengaging relationships, the research presented here focuses on how interpersonal relationships become committed and mature.

Mutual Influence in Interpersonal Communication

Mutual Influence in Interpersonal Communication Book
Author : Mark T. Palmer,George A. Barnett
Publisher : Greenwood Publishing Group
Release : 1998
ISBN : 9781567503470
Language : En, Es, Fr & De

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Book Description :

This is the 14th volume in a series that compiles research from a wide spectrum of disciplines, offering reviews of the areas that fall within the rubrics of information and communication science, as well as providing an overview of how people use communication.

Communication in Interpersonal Relationships

Communication in Interpersonal Relationships Book
Author : Donald P. Cushman,Dudley D. Cahn
Publisher : SUNY Press
Release : 1985-06-30
ISBN : 9780873959100
Language : En, Es, Fr & De

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Book Description :

This book discusses communication principles, processes, and skills from four different perspectives by explaining four related propositions. First, human communication is guided by socially established rules, the knowledge of which allows interacting persons to exert influence over the outcome of their interactions. Second, self concepts are formed and sustained in our interactions with others. Third, the formation of sustained interpersonal relations depends upon the attraction resulting from reciprocal self concept support. And fourth, organizations and the cultural system provide the parameters within which self concepts and interpersonal relations are formed. The implications of these propositions are examined in chapters two through ten. The authors develop their system in terms of results. What patterns of communication—what patterns of signal exchange—increase the probability of the development of affective relationship? What patterns erode interpersonal systems or prevent them from forming? The book also examines patterns of communication within task-oriented organizations and in situations involving cultural differences.

The Interpersonal Communication Book

The Interpersonal Communication Book Book
Author : Joseph A. DeVito
Publisher : Longman Publishing Group
Release : 2001
ISBN : 9780321055644
Language : En, Es, Fr & De

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Book Description :

Offering the perfect balance of theory and practical skills, this market-leading text equips students to make reasoned and effective communication decisions. Recognized for its ability to help students understand the crucial connection between theory and practice, the Ninth Edition includes a new feature called "Ask the Researcher" in which renowned researchers provide practical, and sometimes provocative, answers to questions often raised by students in the course. An entirely new chapter Unit 22 "Interpersonal Communication and Relationships in the Workplace" extends DeVito's trademark coverage of interpersonal relationships into the workplace. Further supporting the text's mission to provide students with an interactive and engaging introduction to interpersonal communication, the Ninth Edition features an exciting new integrated text and technology learning system. Contextually-placed web icons in the text's margins direct students to the book's Companion Website where they engage in interactive exercises or simulations that help them gain a better understanding of concepts presented in the text. Superior coverage of cultural diversity, expanded coverage of ethics, and new discussions of the effects of technology make The Interpersonal Communication Book, Ninth Edition, the best choice for preparing students to communicate successfully in today's world.

Web Tutor on Webct for Degreesiinter ACT Interpersonal Communication Concepts

Web Tutor on Webct for Degreesiinter ACT  Interpersonal Communication Concepts Book
Author : Associate Professor Emeritus Kathleen S Verderber
Publisher : Unknown
Release : 2021-04-23
ISBN : 9780534535575
Language : En, Es, Fr & De

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Book Description :

Download Web Tutor on Webct for Degreesiinter ACT Interpersonal Communication Concepts book written by Associate Professor Emeritus Kathleen S Verderber, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Explorations in Interpersonal Communication

Explorations in Interpersonal Communication Book
Author : Gerald R. Miller
Publisher : SAGE Publications, Incorporated
Release : 1976-11
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

As interest in interpersonal communication grew among communication researchers during the late 70's, contemporary researchers in social psychology and sociology worked on the fields of personal perception, interpersonal attraction and non-verbal communication. The papers in this volume reflect the issues of concern to those researchers. 'Without exception, the contributors treat communication as it exists in the real world...This focus on research related to real problems, rather than to the study of communication in a vacuum is to be commended...the last article...is sufficiently interesting that it is like the end of a good movie...You will simply recommend it (and the entire book) to friends, as I am doing here.' -- Sou

Interpersonal Communication

Interpersonal Communication Book
Author : Teri Kwal Gamble,Michael W. Gamble
Publisher : SAGE Publications
Release : 2013-01-04
ISBN : 1452287414
Language : En, Es, Fr & De

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Book Description :

Written in a conversational style for students living in today's world of ever-evolving media and new technology, this hands-on skills guide by Teri Kwal Gamble and Michael W. Gamble puts students at the center of interpersonal communication. To help them become better, more successful communicators, married author team Teri Kwal Gamble and Michael Gamble shed new light on the dynamics of students' everyday interactions and relationships, and give students the tools they need to develop and cultivate effective communication skills. Using an applied, case-study approach that draws from popular culture and students' own experiences, Gamble and Gamble go beyond skill building by encouraging readers to critically reflect on their own communication patterns and actively apply relevant theory to develop and maintain healthy relationships with family, friends, romantic partners, and co-workers. Designed to promote self-reflection and develop students' interpersonal communication skills, each chapter of this engaging text examines how media, technology, gender, and culture affect the dynamics of relationships and self-expression.