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Humble Inquiry

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Humble Inquiry

Humble Inquiry Book
Author : Edgar H. Schein
Publisher : Berrett-Koehler Publishers
Release : 2013-09-02
ISBN : 160994982X
Language : En, Es, Fr & De

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Book Description :

From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships-particularly between people of different status-that will lead to more honest and open interactions and stronger organizations.

Humble Inquiry

Humble Inquiry Book
Author : Edgar H. Schein
Publisher : Berrett-Koehler Publishers
Release : 2013-09-02
ISBN : 1609949838
Language : En, Es, Fr & De

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Book Description :

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

Humble Inquiry

Humble Inquiry Book
Author : Edgar H. Schein
Publisher :
Release : 2013-09-02
ISBN : 9780369308443
Language : En, Es, Fr & De

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Book Description :

We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior - it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy means nothing - anybody anywhere could have that vital fact or insight that could mean the difference between success or disaster. A free flow of information is crucial. Humble Inquiry builds the kinds of positive, trusting, balanced relationships that encourage honest and open interactions in both our professional and personal lives. Schein defines Humble Inquiry as ''the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.'' In this seminal work he explores the concept of humility, looks at how Humble Inquiry differs from other kinds of inquiry, offers examples of Humble Inquiry in action in many different settings, and shows how to overcome the cultural, organizational and psychological barriers that keep us from practicing it. This is a major new contribution to how we see human dynamics and relationships, presented in a compact, personal, eminently practical way.

Humble Consulting

Humble Consulting Book
Author : Edgar H. Schein
Publisher : Berrett-Koehler Publishers
Release : 2016-04-04
ISBN : 1626567220
Language : En, Es, Fr & De

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Book Description :

Consulting in Complex and Changing Times Organizations face challenges today that are too messy and complicated for consultants to simply play doctor: run a few tests, offer a neat diagnosis of the “problem,” and recommend a solution. Edgar Schein argues that consultants have to jettison the old idea of professional distance and work with their clients in a more personal way, emphasizing authentic openness, curiosity, and humility. Schein draws deeply on his own decades of experience, offering over two dozen case studies that illuminate each stage of this humble consulting process. Just as he did with Process Consultation nearly fifty years ago, Schein has once again revolutionized the field, enabling consultants to be more genuinely helpful and vastly more effective.

Humble Leadership

Humble Leadership Book
Author : Edgar H. Schein,Peter A. Schein
Publisher : Berrett-Koehler Publishers
Release : 2018-08-14
ISBN : 1523095407
Language : En, Es, Fr & De

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Book Description :

The more traditional forms of leadership that are based on static hierarchies and professional distance between leaders and followers are growing increasingly outdated and ineffective. As organizations face more complex interdependent tasks, leadership must become more personal in order to insure open trusting communication that will make more collaborative problem solving and innovation possible. Without open and trusting communications throughout organizations, they will continue to face the productivity and quality problems that result from reward systems that emphasize individual competition and “climbing the corporate ladder”. Authors Edgar Schein and Peter Schein recognize this reality and call for a reimagined form of leadership that coincides with emerging trends of relationship building, complex group work, diverse workforces, and cultures in which everyone feels psychologically safe. Humble Leadership calls for “here and now” humility based on a deeper understanding of the constantly evolving complexities of interpersonal, group and intergroup relationships that require shifting our focus towards the process of group dynamics and collaboration. Humble Leadership at all levels and in all working groups will be the key to achieving the creativity, adaptiveness, and agility that organizations will need to survive and grow.

Humble Inquiry Second Edition

Humble Inquiry  Second Edition Book
Author : Edgar H. Schein,Peter A. Schein
Publisher : Berrett-Koehler Publishers
Release : 2021-02-23
ISBN : 1523092645
Language : En, Es, Fr & De

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Book Description :

We live, say Ed and Peter Schein, in a culture of “tell.” Rather than trying to genuinely relate to other people, we tell them what we think they need to know or should do. This is particularly problematic between superiors and subordinates because anybody anywhere could have that vital fact or spot that fatal flaw that could mean the difference between success or disaster. Humble Inquiry encourages honest and open interactions, stimulates creative thinking, and protects against costly misunderstandings and mistakes. Edgar and Peter Schein defines Humble Inquiry as “the fine art of drawing someone out . . . of building a relationship based on curiosity and interest in the other person.” In this seminal work, the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the cultural, organizational and psychological barriers that keep us from practicing it. This second edition has been updated throughout with new examples and a new chapter that shows how a lack of Humble Inquiry is at the root of so many modern organizational problems.

Helping

Helping Book
Author : Edgar Schein
Publisher : Berrett-Koehler Publishers
Release : 2009-02-01
ISBN : 1605098809
Language : En, Es, Fr & De

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Book Description :

By the bestselling author of Career Anchors (over 431,000 copies sold) and Organizational Culture and Leadership (over 153,000 sold) • A penetrating analysis of the psychological and social dynamics of helping relationships • Named one of the best leadership books of 2009 by strategy+business magazine Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused—and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier? Many different words are used for helping: assisting, aiding, advising, caregiving, coaching, consulting, counseling, guiding, mentoring, supporting, teaching, and many more. In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful. The moment of asking for and offering help is a delicate and complex one, fraught with inequities and ambiguities. Schein helps us navigate that moment so we avoid potential pitfalls, mitigate power imbalances, and establish a solid foundation of trust. He identifies three roles a helper can play, explaining which one is nearly always the best starting point if we are to provide truly effective help. So that readers can determine exactly what kind of help is needed, he describes an inquiry process that puts the helper and the client on an equal footing, encouraging the client to open up and engage and giving the helper much better information to work with. And he shows how these techniques can be applied to teamwork and to organizational leadership. Illustrated with examples from many types of relationships—husbands and wives, doctors and patients, consultants and clients—Helping is a concise, definitive analysis of what it takes to establish successful, mutually satisfying helping relationships.

Joint Fact Finding in Urban Planning and Environmental Disputes

Joint Fact Finding in Urban Planning and Environmental Disputes Book
Author : Masahiro Matsuura,Todd Schenk
Publisher : Routledge
Release : 2016-10-04
ISBN : 1317311256
Language : En, Es, Fr & De

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Book Description :

The days of rationalist scientific management and deference to official data are behind us. The credibility of experts and the information they provide are regularly challenged; officials are routinely provided with conflicting sets of facts as they plan and make decisions; and decision makers and stakeholders alike are largely skeptical that technical information will adequately account for the various interests and concerns and lead to the right outcomes. They struggle to reconcile technical information with other forms of knowledge, and differing interests, priorities and perspectives. Issues like climate change are complicating matters even further, as scientists and technicians must increasingly acknowledge the uncertainty and potential fallibility of their findings, and highlight the dynamic nature of the systems they are explaining. This book examines how groups looking to plan and make decisions in any number of areas can wade through the imperfect and often contradictory information they have to make fair, efficient, wise and well-informed choices. It introduces an emerging and very promising approach called joint fact-finding (JFF). Rather than each stakeholder group marshaling the set of facts that best advance their respective interests and perspectives while discrediting the contradictory facts others provide, groups are challenged to collaboratively generate shared sets of facts that all parties accept. This book introduces readers to the theory of JFF, the value it can provide, and how they can adopt this approach in practice. It brings together writings from leading practitioners and scholars from around the world that are at the forefront of the JFF approach to science intensive policymaking, urban planning, and environmental dispute resolution. The first set of chapters outlines the concept of JFF, and situates it within other bodies of theory and practice. The second set of case-based chapters elucidates how JFF is being applied in practice. This book delivers a new perspective to scholars in the field of public policy, urban planning, environmental studies, and science and technology studies, as well as public officials, technical experts, policy consultants, and professional facilitators.