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Finance And Risk Management For International Logistics And The Supply Chain

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Finance and Risk Management for International Logistics and the Supply Chain

Finance and Risk Management for International Logistics and the Supply Chain Book
Author : Stephen Gong,Kevin Cullinane
Publisher : Elsevier
Release : 2018-08-23
ISBN : 0128138319
Language : En, Es, Fr & De

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Book Description :

Finance and Risk Management for International Logistics and the Supply Chain presents a detailed overview of financial and risk management tools, activity-based costing, and multi-criteria decision-making, providing comprehensive guidance for those researching and working in logistics and supply chain management. The book breaks new ground, combining the expertise of leading authorities to analyze and navigate the funding components for these critical transportation functions. As the international logistics and supply chain transportation fields have recently received heavy investments, this research and the theory behind it provide a timely update on risk management, finance and legal and environmental impacts. Users will find sections that address the wide-ranging issues related to this emerging field that are presented from an international and holistic perspective. Provides a valuable reference covering the full slate of financial issues of interest to global players in the international transport, logistics and supply chain industries Covers a truly international perspective, addressing a diverse variety of worldwide transport, logistics and supply chain contexts Features finance and risk-management strategies related to the banking industry, exchange rates, fuel prices, climate-related funding, freight derivatives and legal aspects

Financeand Risk Management Forinternational Logistics and Thesupply Chain

Financeand Risk Management Forinternational Logistics and Thesupply Chain Book
Author : Stephen Gong,Kevin Cullinane
Publisher : Elsevier
Release : 2018-10-15
ISBN : 9780128138304
Language : En, Es, Fr & De

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Book Description :

Funding for International Logistics and Supply Chain: Strategies for Finance and Risk Management supplies the tools to navigate the funding components for these critical transportation functions. The international logistics and supply chain transportation fields have received heavy investments over the past two decades, with significant additions made to these fields in overall knowledge, research, and theory. Research and study of the funding for these important business functions, and the associated risks, however, are relatively recent phenomenon. Leading authorities contribute their expertise to help researchers, students and professionals understand how finance supports these critical transportation infrastructure projects and operations, and how to analyze and manage the associated risks. Funding for International Logistics and Supply Chain: Strategies for Finance and Risk Management addresses the wide-ranging issues related to this emerging field, through an international and holistic perspective. Risk management and finance are covered for multiple modes, in addition to coverage of legal and environmental impacts. A detailed overview of financial and risk management tools, activity-based costing, and multi-criteria decision making, provide guidance for those researching and working in logistics and supply chain management who are new to the field of finance and risk. Funding for International Logistics and Supply Chain: Strategies for Finance and Risk Management breaks new ground, combining the expertise of leading authorities to analyze specific risk and financial risk management issues in shipping, logistics, and transportation. Valuable reference covering the full slate of financial issues of interest to global players in the international transport, logistics and supply chain industries Covers a truly international perspective, addressing a diverse variety of worldwide transport, logistics, and supply chain contexts Features finance and risk-management strategies related to the banking industry, exchange rates, fuel prices, climate-related funding, freight derivatives, and legal aspects Multi-modal approach covers the various aspects of airport and airline finance, seaport investments, and freight systems funding

Handbook of Integrated Risk Management in Global Supply Chains

Handbook of Integrated Risk Management in Global Supply Chains Book
Author : Panos Kouvelis,Lingxiu Dong,Onur Boyabatli,Rong Li
Publisher : John Wiley & Sons
Release : 2011-10-26
ISBN : 1118115791
Language : En, Es, Fr & De

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Book Description :

A comprehensive, one-stop reference for cutting-edge research in integrated risk management, modern applications, and best practices In the field of business, the ever-growing dependency on global supply chains has created new challenges that traditional risk management must be equipped to handle. Handbook of Integrated Risk Management in Global Supply Chains uses a multi-disciplinary approach to present an effective way to manage complex, diverse, and interconnected global supply chain risks. Contributions from leading academics and researchers provide an action-based framework that captures real issues, implementation challenges, and concepts emerging from industry studies.The handbook is divided into five parts: Foundations and Overview introduces risk management and discusses the impact of supply chain disruptions on corporate performance Integrated Risk Management: Operations and Finance Interface explores the joint use of operational and financial hedging of commodity price uncertainties Supply Chain Finance discusses financing alternatives and the role of financial services in procurement contracts; inventory management and capital structure; and bank financing of inventories Operational Risk Management Strategies outlines supply risks and challenges in decentralized supply chains, such as competition and misalignment of incentives between buyers and suppliers Industrial Applications presents examples and case studies that showcase the discussed methodologies Each topic's presentation includes an introduction, key theories, formulas, and applications. Discussions conclude with a summary of the main concepts, a real-world example, and professional insights into common challenges and best practices. Handbook of Integrated Risk Management in Global Supply Chains is an essential reference for academics and practitioners in the areas of supply chain management, global logistics, management science, and industrial engineering who gather, analyze, and draw results from data. The handbook is also a suitable supplement for operations research, risk management, and financial engineering courses at the upper-undergraduate and graduate levels.

Supply Chain Finance

Supply Chain Finance Book
Author : Wendy Tate,Lydia Bals,Lisa Ellram
Publisher : Unknown
Release : 2018
ISBN : 9780749482404
Language : En, Es, Fr & De

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Book Description :

Understand the links between supply chain and finance by connecting supply chain financial tools and supply chain financial, social and environmental performance.

Supply Chain Risk Management

Supply Chain Risk Management Book
Author : Donald Waters
Publisher : Kogan Page Publishers
Release : 2011-10-03
ISBN : 0749464267
Language : En, Es, Fr & De

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Book Description :

Vulnerability to sudden supply chain disruption is one of the major threats facing companies today. The challenge for businesses today is to mitigate this risk through creating resilient supply chains. Addressing this need, Supply Chain Risk Management guides you through the whole risk management process from start to finish. Using jargon-free language, this accessible book covers the fundamentals of managing risk in supply chains. From identifying the risks to developing and implementing a risk management strategy, this essential text covers everything you need to know about this critical topic. It assesses the growing impact of risk on supply chains, how to plan for and manage disruptions and disasters, and how to mitigate their effects. It examines a whole range of risks to supply chains, from traffic congestion to major environmental disasters. Highly practical, Supply Chain Risk Management provides a range of useful tables, diagrams and tools and is interspersed with real life case study examples from leading companies, including Nokia, IBM, and BP. The 2nd edition has been completely revised with brand new case studies on the Chilean Mining Disaster and BP oil spill.

Handbook for Supply Chain Risk Management

Handbook for Supply Chain Risk Management Book
Author : Omera Khan,George A. Zsidisin
Publisher : J. Ross Publishing
Release : 2011
ISBN : 1604270381
Language : En, Es, Fr & De

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Book Description :

“This book provides a valuable resource for all those who seek to understand the sources of supply chain risk and provides powerful insights into how that risk might be mitigated.” — Martin Christopher, Emeritus Professor of Marketing & Logistics, Cranfield School of Management, UK “This handbook is perfectly balanced with academic theory and real-world best practices making it a useful resource for both supply chain practitioners and students of the trade.” — Sean S. Murphy, President and CEO, Lootok “This book provides practitioners and students with an overview of good supply chain risk management practices, nicely illustrated with a diverse set of case examples.” — Stephan M. Wagner, Ph.D., Professor and Chair of Logistics Management, Swiss Federal Institute of Technology Zurich (ETH Zurich) Recent business trends, and practices, coupled with unpredictable external events have made many firms much more vulnerable to supply chain risk and disruptions than in the past. The Handbook for Supply Chain Risk Management offers the first comprehensive collection of diverse practices executives and practitioners in most any industry can adopt to proactively manage supply chain risks and improve their overall business performance.Key Features • Delivers valuable insights from 30 international contributing authors • Provides comprehensive coverage of current and future supply chain risks such as globalization, outsourcing, Lean initiatives, information security, natural disasters, political upheaval and economic recession • Includes a wide variety of cases from various industries demonstrating effective approaches useful for benchmarking, reducing the chance and financial impact of risk, and for creating a more robust and resilient firm in the face of supply chain risk • Supplies practitioners with a set of best practices, processes, tools, and techniques supported by illustrative examples • WAV offers downloadable instructional materials — available from the Web Added Value™ Download Resource Center at www.jrosspub.com

Supply Chain Risk Management

Supply Chain Risk Management Book
Author : Gregory L. Schlegel,Robert J. Trent
Publisher : CRC Press
Release : 2014-10-14
ISBN : 1482205971
Language : En, Es, Fr & De

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Book Description :

You don’t have to outrun the bear ... you just have to outrun the other guy. Often in business we only have to run a bit faster than our competitors to be successful. The same is true in risk management. While we would always like to anticipate and prevent risk from happening, when risk events do occur being faster, flexible, and more responsive than others can make a world of difference. Supply Chain Risk Management: An Emerging Discipline gives you the tools and expertise to do just that. While the focus of the book is on how you can react better and faster than the others, the text also helps you understand how to prevent certain risks from happening in the first place. The authors detail a risk management framework that helps you reduce the costs associated with risk, protect your brand and reputation, ensure positive financial outcomes, and develop visible, predictable, resilient, and sustainable supply chains. They provide access to a cloud-based, end-to-end supply chain risk assessment "Heat Map" that illustrates the maturity of the chain through the various stages. It should not come as a surprise to anyone that the world is a riskier place than it was just 15 years ago. A survey used to calculate the Allianz Risk Barometer recently concluded for the first time that supply chain risk is now the top concern of global insurance providers. For most organizations this new reality requires major adjustments, some of which will not be easy. This book helps you understand the emerging discipline called supply chain risk management. It explains the relevant concepts, supplies a wide variety of tools and approaches to help your organization stay ahead of its competitors, and takes a look at future directions in risk management—all in a clear, concise presentation that gives you practical advice and helps you develop actionable strategies.

Supply Chain Finance

Supply Chain Finance Book
Author : Lima Zhao,Arnd Huchzermeier
Publisher : Springer
Release : 2018-05-02
ISBN : 3319766635
Language : En, Es, Fr & De

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Book Description :

This textbook presents a coherent and robust structure for integrated risk management in the context of operations and finance. It explains how the operations-finance interface jointly optimizes material and financial flows under intricate risk exposures. The book covers financial flexibility, operational hedging, enterprise risk management (ERM), supply chain risk management (SCRM), integrated risk management (IRM), supply chain finance (SCF), and financial management of supply chain strategies. Both qualitative and quantitative approaches – including conceptualization, theory building, analytical modeling, and empirical research – are used to assess the value creation by integrating operations and finance. “This book provides a comprehensive description of the interactions between finance and operations and of how managers can best make decisions in recognition of these effects.” John R. Birge, University of Chicago“Supply chain finance is an emerging area where innovations can unlock great values to complement the advances in information and physical flows of supply chain.” Hau L. Lee, Stanford University“This book provides an excellent overview of supply chain finance and its most recent advances.” Jan A. Van Mieghem, Northwestern University“This book is indispensable for advanced students as well as practitioners when looking for a pedagogical sound and scientific rigorous approach to Supply Chain Finance.” Ralf W. Seifert, IMD/EPFL“The book advances our knowledge on the interface between operations and finance and provides managerial guidelines for effective risk management in the supply chain.” Xiande Zhao, CEIBS

Global Logistics

Global Logistics Book
Author : C. Donald J. Waters,Donald Waters
Publisher : Kogan Page Publishers
Release : 2007
ISBN : 9780749448134
Language : En, Es, Fr & De

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Book Description :

The field of logistics is developing at a remarkable pace and its role is now integral to the long term plans of almost all businesses. Communications and IT are offering ever more opportunities; world trade is growing; new markets are developing; yet at the same time there is increasing concern for the environment. The world of logistics is constantly evolving in response to these changes.In the same way, the fifth edition of this established book has evolved to represent the current trends, best practice and latest thinking on global logistics. It serves as a forum allowing the contributors, a range of acknowledged sector specialists, to discuss key logistics issues and give their authoritative views.

Global Logistics

Global Logistics Book
Author : Edward Sweeney,Donald Waters
Publisher : Kogan Page Publishers
Release : 2021-07-03
ISBN : 1398600016
Language : En, Es, Fr & De

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Book Description :

Logistics and supply chain management are at the heart of almost every organization globally, as such developing a well-rounded understanding of these areas has never been more important. Learn from leading sector specialists about key topics, such as supply chain leadership, resilience, technology, design, and more with this guide. Global Logistics is the comprehensive guide to understanding the international and complex landscape of modern logistics and supply chain management. The book features expertise from over 30 contributors including leading academics, such as Martin Christopher, Alan McKinnon and Steve New, and experienced consultants to leading firms, such as Alan Braithwaite and Patrick Daly. A global approach has been taken, with input from over a dozen countries, and state-of-the-art research is situated alongside expert practical guidance. Covering a range of topics from supply chain strategy, risk management and sourcing to relationship management, resilience and ethics, Global Logistics is essential for those studying or working in logistics and supply chain. Now in its 8th edition, Global Logistics is fully revised and restructured. Readers will learn how to improve logistics, supply chain management and operational effectiveness as well as how to navigate global supply chains, ensure sustainability and engineer for the future. This new edition also covers: - the impact of leadership and talent management in logistics - how to maximize the potential of technology, industry 4.0 and digitalization - the ways in which different types of performance can be measured and optimized

Managing Supply Chain Risk

Managing Supply Chain Risk Book
Author : ManMohan S. Sodhi,Christopher S. Tang
Publisher : Springer Science & Business Media
Release : 2012-02-25
ISBN : 1461432383
Language : En, Es, Fr & De

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Book Description :

“Supply Chain Risk Management is an issue that many companies face and yet few companies know how to deal with it in a systematic and pragmatic manner. While avoiding and reducing supply chain risks are certainly preferable, developing ways to restore and stabilize supply chain operations rapidly after a major disruption is critical for managing global supply chains. Sodhi and Tang present important concepts, frameworks, strategies, and analyses that are essential for managing supply chain risks. Not only does this book suggest some practical ways to work with different partners to manage the risks that are present in a global supply chain, it creates a framework that would enable practitioners to engage researchers to work on this important area.” —Thomas A. Debrowski, Executive Vice President, Worldwide Operations, Mattel, Inc. “When a firm outsources its operations to external suppliers, the firm is vulnerable to major and rare disruptions that can occur at any link in the global supply chain. Because these disruptions rarely occur, few firms take commensurable actions to identify, assess, mitigate and respond to various types of supply chain risks. By introducing frameworks and concepts along with several case studies and a review of academic literature, Sodhi and Tang treat this important subject with practical relevance and academic rigor. This book will bring practitioners and researchers to develop effective and efficient ways to manage supply chain risks.” —Marshall L. Fisher, UPS Professor, Professor of Operations and Information Management and Co-Director of Fishman-Davidson Center for Service and Operations Management, The Wharton School, University of Pennsylvania “This book ties observations in practice to methodologies and research. The rich case examples motivated the approaches and methodologies used to mitigate risks, and in the course of doing so, Sodhi and Tang provided insights on existing and new research opportunities. As a result, this book is highly relevant to both practitioners and academics. Also, the book is also written with management lessons on how risks can be mitigated, and how risks can be contained once disruptions have occurred. As such, it is also a book for management to gain insights and to develop management skills.” —Hau L. Lee, Thoma Professor of Operations, Information and Technology and Director of the Stanford Global Supply Chain Management Forum, Graduate School of Business, Stanford University “As companies have extended their supply chains globally and as the face increasing resource issues, they face a number of new risk challenges. While there are various case studies written about supply chain risks, this book gives a comprehensive treatment of the subject with clarity. The concepts and frameworks developed by Sodhi and Tang in this book would create awareness of this important and yet not well understood subject, and strategies described in this book would stimulate practitioners to develop a holistic approach for identifying, assessing, mitigating, and responding to different types of supply chain risks.” —Nick Wildgoose, Global Supply Chain Proposition Manager, Zurich Insurance​

Practical Finance for Operations and Supply Chain Management

Practical Finance for Operations and Supply Chain Management Book
Author : Alejandro Serrano,Spyros D. Lekkakos
Publisher : MIT Press
Release : 2020-03-10
ISBN : 0262043599
Language : En, Es, Fr & De

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Book Description :

An introduction to financial tools and concepts from an operations perspective, addressing finance/operations trade-offs and explaining financial accounting, working capital, investment analysis, and more. Students and practitioners in engineering and related areas often lack the basic understanding of financial tools and concepts necessary for a career in operations or supply chain management. This book offers an introduction to finance fundamentals from an operations perspective, enabling operations and supply chain professionals to develop the skills necessary for interacting with finance people at a practical level and for making sound decisions when confronted by tradeoffs between operations and finance. Readers will learn about the essentials of financial statements, valuation tools, and managerial accounting. The book first discusses financial accounting, explaining how to create and interpret balance sheets, income statements, and cash flow statements, and introduces the idea of operating working capital—a key concept developed in subsequent chapters. The book then covers financial forecasting, addressing such topics as sustainable growth and the liquidity/profitability tradeoff; concepts in managerial accounting, including variable versus fixed costs, direct versus indirect costs, and contribution margin; tools for investment analysis, including net present value and internal rate of return; creation of value through operating working capital, inventory management, payables, receivables, and cash; and such strategic and tactical tradeoffs as offshoring versus local and centralizing versus decentralizing. The book can be used in undergraduate and graduate courses and as a reference for professionals. No previous knowledge of finance or accounting is required.

Supply Chain Risk

Supply Chain Risk Book
Author : George A. Zsidisin,Bob Ritchie
Publisher : Springer Science & Business Media
Release : 2008-09-08
ISBN : 0387799346
Language : En, Es, Fr & De

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Book Description :

Risk is of fundamental importance in this era of the global economy. Supply chains must into account the uncertainty of demand. Moreover, the risk of uncertain demand can cut two ways: (1) there is the risk that unexpected demand will not be met on time, and the reverse problem (2) the risk that demand is over estimated and excessive inventory costs are incurred. There are other risks in unreliable vendors, delayed shipments, natural disasters, etc. In short, there are a host of strategic, tactical and operational risks to business supply chains. Supply Chain Risk: A Handbook of Assessment, Management, and Performance will focus on how to assess, evaluate, and control these various risks.

Single Point of Failure

Single Point of Failure Book
Author : Gary S. Lynch
Publisher : John Wiley & Sons
Release : 2009-11-02
ISBN : 0470424966
Language : En, Es, Fr & De

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Book Description :

Over the past decade organizations have faced relentless customer demand for better value at less cost, individual customization, greater choice, faster delivery, higher quality, exceptional service, and more recently – increased environmental and social consciousness. The organization’s weapon of choice to address this increasing demand has been the supply chain. However, as the supply chain footprint changed (e.g. outsourcing, off-shoring and customer/vendor empowerment) so did the organization’s exposure to uncertainty. Organizations were taken by surprise since this exposure was unanticipated, complex and beyond their ability to manage. As customers become more demanding and change occurs at an even greater pace, supply chain risk continues to propagate like a parasite. Organizations and societies are at much greater risk of systemic failure because of the massive interdependency throughout global supply chains. The priority now is two-fold; play catch-up and address these massive gaps while deploying more intelligent and integrated strategies (i.e. social aware, instinctive, dynamic and predictive) for dealing with continuous change. Single Point of Failure: The 10 Essential Laws of Supply Chain Risk Management uses analogies and dozens of case histories to describe the risk parasite that infects all supply chains while revealing methods to neutralize that parasite. The book addresses the questions: What are the "single points of failure"? How exposed are customers, investors, other stakeholders and ultimately the organization? What is the measurable impact (i.e. brand, financial, strategic, and non-compliance)? Who establishes the "risk paradigm"? How does the organization efficiently and effectively allocate precious resources - time, people, management attention, and capital? How is success measured? This book is both technically powerful and effectively realistic, based on today's complex global economy.

Supply Chain Management and Transport Logistics

Supply Chain Management and Transport Logistics Book
Author : John J Liu
Publisher : Routledge
Release : 2011-09-08
ISBN : 1136651284
Language : En, Es, Fr & De

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Book Description :

This volume examines supply chain and transport logistics. It is based on the interrelationship between supply chain management and business logistics, referring to supply-chain centred logistics of enterprise-crossing characteristics, including both service facilitation and industrial organization aspects of logistics.

Global Logistics and Supply Chain Management

Global Logistics and Supply Chain Management Book
Author : John Mangan,Chandra Lalwani,Tim Butcher
Publisher : John Wiley & Sons
Release : 2008-06-10
ISBN : 0470066342
Language : En, Es, Fr & De

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Book Description :

Written by two highly experienced authors, this new text provides a concise, global approach to logistics and supply chain management. Featuring both a practical element, enabling the reader to ‘do’ logistics (select carriers, identify routes, structure warehouses, etc.) and a strategic element (understand the role of logistics and supply chain management in the wider business context), the book also uses a good range of international case material to illustrate key concepts and extend learning.

The Routledge Companion to Risk Crisis and Security in Business

The Routledge Companion to Risk  Crisis and Security in Business Book
Author : Kurt J. Engemann
Publisher : Routledge
Release : 2018-06-14
ISBN : 131724429X
Language : En, Es, Fr & De

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Book Description :

Aware that a single crisis event can devastate their business, managers must be prepared for the worst from an expansive array of threats. The Routledge Companion to Risk, Crisis and Security in Business comprises a professional and scholarly collection of work in this critical field. Risks come in many varieties, and there is a growing concern for organizations to respond to the challenge. Businesses can be severely impacted by natural and man-made disasters including: floods, earthquakes, tsunami, environmental threats, terrorism, supply chain risks, pandemics, and white-collar crime. An organization’s resilience is dependent not only on their own system security and infrastructure, but also on the wider infrastructure providing health and safety, utilities, transportation, and communication. Developments in risk security and management knowledge offer a path towards resilience and recovery through effective leadership in crisis situations. The growing body of knowledge in research and methodologies is a basis for decisions to safeguard people and assets, and to ensure the survivability of an organization from a crisis. Not only can businesses become more secure through risk management, but an effective program can also facilitate innovation and afford new opportunities. With chapters written by an international selection of leading experts, this book fills a crucial gap in our current knowledge of risk, crisis and security in business by exploring a broad spectrum of topics in the field. Edited by a globally-recognized expert on risk, this book is a vital reference for researchers, professionals and students with an interest in current scholarship in this expanding discipline.

Global Logistics

Global Logistics Book
Author : Donald Waters,Stephen Rinsler
Publisher : Kogan Page Publishers
Release : 2014-09-03
ISBN : 0749471344
Language : En, Es, Fr & De

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Book Description :

The field of logistics continues to develop at a remarkable pace. Until recently, logistics was barely considered in long-term plans, but its strategic role is now recognised and lies at the heart of long-term plans in almost every business. Reasons for this change include: communications and information technology offer new opportunities; world trade grows; competition forces operations to adopt new practices and become evermore efficient; and the concern for the environment increases. Add to this the increased emphasis on consumer satisfaction, flexible operations and time compression, and it's clear that getting logistics right is important. This 7th edition of Global Logistics, edited by Stephen Rinsler and Donald Waters, has been thoroughly revised and updated to reflect the latest trends, best practices, and cutting-edge thinking on global logistics. It provides guidance on important topics, including agile supply chains, IT, sustainability and performance management, collaboration, outsourcing and humanitarian logistics. This edition of Global Logistics provides new chapters on supply chain trends and strategies, fulfilling customer needs, and supply chain vulnerability. There are also dedicated new chapters on China and Central and Eastern Europe to assess developments across the globe. This edition serves as a forum for acknowledged sector specialists to discuss key logistics issues and share their authoritative views. The new edition introduces new contributors, including leading thinkers from international universities and businesses. Global Logistics is an invaluable source of guidance and practical advice for students, managers and practitioners, who will find it an essential text that also includes online resources. Online resources available include a student manual with key learning outcomes for each chapter.

Smart Supply Chain Finance

Smart Supply Chain Finance Book
Author : Hua Song
Publisher : Palgrave Macmillan
Release : 2022-03-09
ISBN : 9789811659966
Language : En, Es, Fr & De

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Book Description :

This book focuses on the connotation and the basic structure of smart supply chain finance and on this basis, systematically explores the elements of smart supply chain finance innovation, and further proposes a five-dimensional model for the realization of smart supply chain finance-SMART. The book also explores the risk management issues of smart supply chain finance from the perspective of industrial risk management.

Financial and Operational Risk Management at Molson Coors

Financial and Operational Risk Management at Molson Coors Book
Author : Chuck Munson
Publisher : FT Press
Release : 2013-09-11
ISBN : 0133757641
Language : En, Es, Fr & De

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Book Description :

800x600 This new supply chain management case study illuminates financial risk management at top international brewer Molson Coors. Readers learn how the firm uses commodities trading and currency exchange hedging to mitigate risks, including risks associated with price spikes in barley, hops, aluminum, and energy. The authors take readers inside the Molson Coors' internal committees for managing financial risk, showing how the company seeks to protect both supply chains and profitability. Throughout, this case study focuses on realistic issues and challenges, offering exceptional value to both students and practitioners. Authors: Dennis Kira, Ahmet Satir, Dia Bandaly, all from Concordia University.