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Creating a Lean Culture

Creating a Lean Culture Book
Author : Arthur M. Langer
Publisher : CRC Press
Release : 2017-07-27
ISBN : 1482243253
Language : En, Es, Fr & De

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Book Description :

Winner of a Shingo Research and Professional Publication AwardThe new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the o

Creating a Lean Culture

Creating a Lean Culture Book
Author : David Mann
Publisher : CRC Press
Release : 2005-05-13
ISBN : 9781420080971
Language : En, Es, Fr & De

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Book Description :

2006 SHINGO PRIZE for EXCELLENCE in MANUFACTURING RESEARCH Lean production has been proven unbeatable in organizing production operations, yet the majority of attempts to implement lean end in disappointing results. The critical factor so often overlooked is that lean implementation requires day-to-day, hour-by-hour management practices and skills that leaders in conventional batch-and-queue environments are neither familiar nor comfortable with. Creating a Lean Culture helps lean leaders succeed in their personal batch-to-lean transformation. It provides a practical guide to implementing the missing links needed to sustain a lean implementation. Mann provides critical guidance on developing and using the key elements of a lean management system, including: leader standard work, visual controls, daily accountability processes, maintaining a process focus, managing key HR issues, and much more. In addition, a questionnaire is included to help assess current management practices and monitor progress.

Courageous Leadership

Courageous Leadership Book
Author : Sumeet Kumar
Publisher : Taylor & Francis
Release : 2017-12-15
ISBN : 1351591509
Language : En, Es, Fr & De

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Book Description :

Courageous Leadership: The Missing Link to Creating a Lean Culture of Excellence is one of the firsts of its kind to wade through the confusion among leaders on selecting the type of change approach that will get the best results in their organization. It educates the senior executive leaders and organizational excellence practitioners on the different characteristics of change and answers why the approach to incremental and transitional change cannot deliver the results expected from a transformational change. The author shares his experiences from leading several small and large scale organization transformations in multiple industries across different countries on how to establish a robust foundation for an excellence journey and integrate strategy into daily operations. This book elaborates on the types of courage and what it means to be a courageous leader while leading change in difficult situations, and what leaders do differently for putting the organization on a path to excellence and culture transformation. This book shares an innovative design, a methodology and an approach that combines best practices and principles from Malcolm Baldrige, Shingo, Lean, Six Sigma, Balanced Scorecard, accreditation, change management, patient and family-centered care, the Competing Values Framework, the LEADS framework, and the project management body of knowledge. The implementation of this model at a hospital in Canada propelled the organization further ahead on their transformational journey compared to other organizations that started much earlier. Sensei in Japanese means Teacher and Gyaan in Sanskrit means Knowledge. Brief sections on ‘Sensei Gyaan’ have been interspersed throughout the book to provide valuable tips to the readers based on author’s experiential learnings over the past two decades. This book serves as a practical guide for senior executive leaders and organizational excellence practitioners, who wish to embark or are in various stages of their organizational excellence and culture transformation journey. Readers will be guided through 26 elements necessary for establishing a robust foundation and an additional set of 22 Management System elements required to create and sustain a culture of quality across the organization. For leaders in healthcare, the book provides a framework, guiding principles, and associated practices that support the implementation of the 4 core concepts of patient and family centered care namely, dignity and respect, information sharing, participation and collaboration. Included in the book are several examples with creative visuals, ready-to-use templates and standard works, models, guiding principles, and strategies based on best practices to assist leaders in their organization excellence journey.

Follow the Learner

Follow the Learner Book
Author : Sami Bahri
Publisher : Lean Enterprise Institute
Release : 2009-05
ISBN : 193410924X
Language : En, Es, Fr & De

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Book Description :

Download Follow the Learner book written by Sami Bahri, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

Lean let s Get it Right

Lean  let s Get it Right  Book
Author : David Rizzardo
Publisher : Productivity Press
Release : 2020
ISBN : 9780367335076
Language : En, Es, Fr & De

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Book Description :

Lean - Let's Get It Right!: How to Build a Culture of Continuous Improvement (978-0-367-42991-1, 340939) Shelving Guide: Business & Management / Lean Management This book addresses the root causes of why a majority of Lean transformations have not met expectations. More importantly, it provides the information needed to turn around the failure mechanisms and transform them into critical success factors. Lean - Let's Get It Right! delves into the psychology of change and motivation and clarifies the roles and responsibility changes which are required for alignment with Lean principles. While the author includes a review of Lean principles, the majority of the book either provides more depth of understanding of the principles or highlights how misalignment can thwart Lean transformation efforts. What this provides is not only clarity, but it establishes a solid reference point or framework to guide the Lean strategy. The reader will begin to see how the principles are not simply a random set of characteristics or features of Lean, but are actually a set of fundamental beliefs on which all else is based. Though repeated throughout the book that an organization must develop the specifics of their own Lean roadmap, this book concludes with guidance on making it happen. This book, with its primary focus on people, leadership, and principles, and less so on the details of tools and techniques, can be thought of as providing the few critical missing puzzle pieces to enable an effective Lean transformation.

The Highly Effective Office

The Highly Effective Office Book
Author : Timothy Schipper
Publisher : CRC Press
Release : 2019-01-15
ISBN : 0429797141
Language : En, Es, Fr & De

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Book Description :

The Highly Effective Office covers the transformation journey required to change the culture in the workplace from processes that suffer from functional separation and "silo-ed" departments to efficient and integrated systems. Most office processes have evolved into separate and autonomous stand-alone functions that are sub-optimized. The result is added wastes in the processes, and the customers are often the first to notice. The wastes parallel the manufacturing floor wastes and deserve the same attention for identification and removal. Yet, the culture of the office is predisposed to work by a separation of duties. Roles and responsibilities are not aligned around processes. The same type of dramatic transformations that were enabled on the concrete factory floor are needed in carpeted offices. This book describes methods to transform the value streams in the office and administrative areas of organizations, and it outlines why Lean works just as well in the office as it does in manufacturing. Wastes typically reach 50% of the process effort, and these processes are ripe for improvement. Throughout the book, waste removal in office processes are fully illustrated with descriptions of applying Lean tools to achieve flow. Case studies from the corporations, non-profits, and higher education institutions demonstrate how various types of organizations have reached success by applying Lean principles to their processes. Lean expert Timothy Schipper outlines the structural and leadership changes that are required to create a transformational journey for process change and continuous improvement. Leadership activities are outlined along with descriptions of how to assign ownership and responsibility for the changes inside the organization. Various leadership behaviors are explored that support and help to sustain the effort. Attention is given to how to start the journey, how to select projects and launch them with clear goals and objectives, and how to run successful workshops, as well as visual tools and techniques and educational content. Finally, and most importantly, a description of the mature Lean culture is offered to show how to embed process improvement into the organization.

Creating Lean Culture Through Coordinated Systematic Training

Creating Lean Culture Through Coordinated Systematic Training Book
Author : Garin Fuhriman
Publisher : Unknown
Release : 2011
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

Download Creating Lean Culture Through Coordinated Systematic Training book written by Garin Fuhriman, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

The Lean Enterprise

The Lean Enterprise Book
Author : A. Heri Iswanto
Publisher : CRC Press
Release : 2020-11-11
ISBN : 1000208451
Language : En, Es, Fr & De

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Book Description :

Lean culture should be developed so that the goal to improve a process or business condition on a continuous basis can be achieved. Organizations with a lean culture have reaped many successful experiences in implementing lean, so it is seen as a legitimate methodology for organizations. New employees coming into an organization that has a lean culture will be taught to see, think, and feel from a lean perspective in dealing with problems in their job. Lean needs to be a cultural mindset for all for an organization to remain successful. The effort to build a lean culture relies on the support and active participation of leaders as the agents of change. Research shows that the success of a lean implementation is around 50% depending on leadership, while the remaining 30% is on finance, 10% on organization and culture, and 10% on skills and expert human resources. In general, leaders play a role in developing subordinates, problem-solving skills, and producing various continuous improvement efforts. In addition, leaders are responsible for encouraging subordinates to continuously use problem-solving tools as part of their efforts to improve their skills and deal with bigger problems. This book focuses on leadership and the tools required to support a lean initiative. Understanding the basic and valuable tools of lean provides the foundation for leaders in support of their organization initiative. Topics in the book include a description of the eight wastes, organizational level process mapping, lean metrics, and developing a future position. The author includes a discussion and samples of basic lean tools such as Kanban, standard work, and visual management. The author also describes the tools each leader needs to be successful with in creating a culture of lean thinking, including the leader task board, the process performance board, and process walk.

The Lean Practitioner s Field Book

The Lean Practitioner s Field Book Book
Author : Charles Protzman,Fred Whiton,Joyce Kerpchar,Christopher Lewandowski,Steve Stenberg,Patrick Grounds
Publisher : CRC Press
Release : 2018-09-03
ISBN : 1315362872
Language : En, Es, Fr & De

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Book Description :

While there are numerous Lean Certification programs, most companies have their own certification paths whereby they bestow expert status upon employees after they have participated in or led a certain number of kaizen events. Arguing that the number of kaizen events should not determine a person's expert status, The Lean Practitioner's Field Book: Proven, Practical, Profitable and Powerful Techniques for Making Lean Really Work outlines a true learning path for anyone seeking to understand essential Lean principles. The book includes a plethora of examples drawn from the personal experiences of its many well-respected and award-winning contributors. These experts break down Lean concepts to their simplest terms to make everything as clear as possible for Lean practitioners. A refresher for some at times, the text provides thought-provoking questions with examples that will stimulate learning opportunities. Introducing the Lean Practitioner concept, the book details the five distinct Lean Practitioner levels and includes quizzes and criteria for each level. It highlights the differences between the kaizen event approach and the Lean system level approach as well as the difference between station balancing and baton zone. This book takes readers on a journey that begins with an overview of Lean principles and culminates with readers developing professionally through the practice of self-reliance. Providing you with the tools to implement Lean tools in your organization, the book includes discussions and examples that demonstrate how to transition from traditional accounting methods to a Lean accounting system. The book outlines an integrated, structured approach identified by the acronym BASICS (baseline, analyze, suggest solutions, implement, check, and sustain), which is combined with a proven business strategy to help ensure a successful and sustainable transformation of your organization.

Lean Office

Lean Office Book
Author : Ade Asefeso MCIPS MBA
Publisher : AA Global Sourcing Ltd
Release : 2012-07-03
ISBN : 1471772586
Language : En, Es, Fr & De

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Book Description :

Are you losing money due to wasted effort and low productivity of your knowledge workers? Is your office inefficiency leading to low worker morale and high workforce turnover? Are you losing customers or irritated due to disorganized office practices? Applying Lean principles to your office operations can solve these problems and create efficient knowledge workers that are a real competitive advantage. Given the success that Lean Manufacturing has shown in cleaning up production processes, why not achieve a Lean Enterprise by driving Lean Office practices into the front office where inefficient procedures, paperwork and bureaucracy in one area can stall the leanest efforts of other operations. Lean is not about cutting staff and resources. Instead, it is about: • Focusing people’s efforts creating value for the customer and eliminating waste. • Speeding up the operation by eliminating idle time created by paperwork and bureaucracy.

Lean Culture in Higher Education

Lean Culture in Higher Education Book
Author : Justyna Maciąg
Publisher : Springer
Release : 2019-03-12
ISBN : 3030056864
Language : En, Es, Fr & De

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Book Description :

This book deepens the understanding of cultural conditions for implementing organizational and process changes in higher education institutions. Developing the humanistic and critical trend in Lean management research, it aims to define the notion and maturity of a Lean culture in higher education institutions as well as to determine its key dimensions and descriptions in the light of adopted ontological and epistemological assumptions. This book defines the notion of Lean Culture, proposes a model to assess its maturity, determines conditions for its implementation, and presents the tools of the Lean management model in a university. It supplements the issues related to the implementation of the Lean concept by adopting a humanistic approach.

Lean Culture Complete Self assessment Guide

Lean Culture Complete Self assessment Guide Book
Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
Release : 2017-07-24
ISBN : 9781973882626
Language : En, Es, Fr & De

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Book Description :

How can you measure Lean Culture in a systematic way? How does Lean Culture integrate with other business initiatives? What potential environmental factors impact the Lean Culture effort? Are we making progress? and are we making progress as Lean Culture leaders? Are there any disadvantages to implementing Lean Culture? There might be some that are less obvious? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Lean Culture assessment. All the tools you need to an in-depth Lean Culture Self-Assessment. Featuring 621 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Lean Culture improvements can be made. In using the questions you will be better able to: - diagnose Lean Culture projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Lean Culture and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Lean Culture Scorecard, you will develop a clear picture of which Lean Culture areas need attention. Included with your purchase of the book is the Lean Culture Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.

Leveraging Lean in Ancillary Hospital Services

Leveraging Lean in Ancillary Hospital Services Book
Author : Charles Protzman,Joyce Kerpchar,George Mayzell
Publisher : CRC Press
Release : 2017-07-27
ISBN : 148223730X
Language : En, Es, Fr & De

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Book Description :

This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcare that has demonstrated significant process and quality improvements after a Lean

Creating a Kaizen Culture Align the Organization Achieve Breakthrough Results and Sustain the Gains

Creating a Kaizen Culture  Align the Organization  Achieve Breakthrough Results  and Sustain the Gains Book
Author : Jon Miller,Mike Wroblewski,Jaime Villafuerte
Publisher : McGraw Hill Professional
Release : 2013-11-07
ISBN : 0071826858
Language : En, Es, Fr & De

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Book Description :

FOSTER AND SUSTAIN A "KAIZEN" CULTURE IN YOUR ORGANIZATIONFOREWORD BY JOHN TOUSSANT, CEO OF THEDACARETransforming a culture is far more about emotional growth than technical maturity. Co-written by leaders at the Kaizen Institute, "Creating a Kaizen Culture" explains how to enable an adaptive, excellent, and sustainable organization by leveraging core "kaizen" values and the behaviors they generate. The proven methods presented in this book will dramatically increase your chances of success in implementing a "kaizen" culture by closing the biggest gaps in the correct understanding of: WHAT KAIZEN CULTURE IS AND WHY WE NEED IT HOW EVERYONE, EVERYWHERE CAN PRACTICE "KAIZEN" EVERY DAY THE LEADER'S ROLE IN TURNING KAIZEN CULTURE INTO COMPETITIVE ADVANTAGEBased on more than 50 years of combined experience from experts who have successfully used "kaizen" to lead real transformation in a wide variety of industries, "Creating a Kaizen Culture" reveals how to propel rapid and sustainable performance improvement. It provides a detailed and illustrated road map to organized "kaizen" implementation through kaizen events. Real-world examples demonstrate "kaizen" culture in action at Toyota, Zappos, Wiremold, and many other companies. Featuring valuable insights from Kaizen Institute leaders, this practical resource covers: WHY WE NEED A "KAIZEN" CULTURE THE TRUE MEANING OF "KAIZEN" THE ORIGIN OF THE "KAIZEN" EVENT "KAIZEN" AS A STRATEGY IN PRACTICE DAILY "KAIZEN" SUSTAINING A "KAIZEN" CULTURE ORGANIZATIONAL READINESS FOR "KAIZEN" TRANSFORMATION FACING UP TO THE CULTURE MONSTER CASE STUDIES OF REAL-WORLD "KAIZEN" IMPLEMENTATION IN ORGANIZATIONS OF VARIOUS SIZES AND INDUSTRIES.

The Lean Expert

The Lean Expert Book
Author : Joseph Niederstadt
Publisher : CRC Press
Release : 2014-12-03
ISBN : 1482253658
Language : En, Es, Fr & De

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Book Description :

The Lean Expert: Educating and Elevating Lean Practitioners Throughout Your Organization outlines a method that can help organizations engage associates and empower them to achieve "expert status" in the nine core principles of Lean. By implementing the Lean Discipline Expert process detailed in the book, companies will demonstrate to their associates that they believe they are the organization’s greatest assets, while empowering them to make lasting improvements to the organization. The book provides a robust and proven process for creating a Lean culture. It outlines a method, with defined steps, for the development of Lean Discipline Resource People that will help associates achieve "expert status" in the core Lean principles of 5S–Visual Management, Value Stream Mapping, Standard Work, Total Productive Maintenance, Quick Changeover, Error Proofing, Process Problem Solving, Material Management, and Continuous Improvement. You will be able develop Lean strategies, create a Master Schedule, initiate activities for supporting goals and objectives, and complete a Train-the-Trainer class as well as achieve facilitation skills to teach, communicate, guide, and lead Lean overview training as well as comprehensive subject-matter training. In addition, you will understand how the Lean Discipline Expert process can help to support associate involvement at all levels and learn where and how the nine principles overlap and interact. By engaging and empowering various levels of associates throughout the organization, you will provide strength and ownership for your business and, most importantly, your associates. The book includes access to additional resources on the book’s page at www.crcpress.com. It includes a tracking mechanism for monitoring candidate progress, facilitation feedback forms, LDE checklists, and certificates of accomplishment you can use to acknowledge associates that achieve Lean Discipline Expert status.

Change Management

Change Management Book
Author : Frank Voehl,H. James Harrington
Publisher : CRC Press
Release : 2016-03-23
ISBN : 1482214199
Language : En, Es, Fr & De

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Book Description :

Change Management: Manage Change or It Will Manage You represents a substantial core guidance effort for Change Management practitioners. Organizations currently contend with increasingly higher levels of knowledge-driven competition. Many attempt to meet the challenge by investing in expensive knowledge-driven change management systems. Such systems are useless, and sometimes even harmful, for making strategic decisions because they do not distinguish between what is strategically relevant and what is not. This Management-for-Results Handbook focuses on identifying and managing the specific, critical knowledge assets that your organization needs to disrupt your competitors, including tacit experience of key employees, a deep understanding of customers’ needs, valuable patents and copyrights, shared industry practices, and customer- and supplier-generated innovations. The authors present two aspects of Change Management: (1) traditional Change Management as it impacts the project management team’s activities and (2) a suggested new approach to Change Management directed at changing the culture. The focus is to prepare the people impacted by the project and change activities to accept and adapt to the new/changed working conditions. The first half of the book deals with traditional Change Management, which covers the topics of remembering, understanding, and applying. The second half presents the authors’ new approach to changing the culture, which deals with analyzing, evaluating, and creating.

Standard Work for Lean Healthcare

Standard Work for Lean Healthcare Book
Author : Thomas L. Jackson
Publisher : CRC Press
Release : 2011-07-08
ISBN : 1439837414
Language : En, Es, Fr & De

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Book Description :

Proven to increase efficiencies in the manufacturing sector, Standard Work has become a key element in reducing process waste, ensuring patient safety, and improving healthcare services. Part of the Lean Tools for Healthcare Series, this reader-friendly book builds on the success of the bestselling, Standard Work for the Shopfloor. Standard Work for Lean Healthcare explains how to apply this powerful Lean tool to increase patient safety and reduce the cost of providing healthcare services. It illustrates how standardization can help you establish best practices for performing daily work and why it should be the cornerstone for all of your continuous improvement efforts. Presented in an easy-to-assimilate format, the book describes work in terms of cycle time, work in process, takt time, and layout. It also: Defines the key concepts of standard work and explores the essential elements of a continuous improvement culture Provides detailed guidance through the process of creating, maintaining, and improving standards Illustrates the application of standardization and standard work in healthcare with a range of examples Includes access to helpful websites and further reading on standardization, standard work, the 5S System, and Lean healthcare A joint effort between the Rona Consulting Group and Productivity Press, this book presents invaluable insights from pioneers in Lean thinking to help you avoid common mistakes that can lead to unnecessary wastes of time and resources. Each richly illustrated chapter includes a chapter summary, reflection questions, and margin assists that highlight key terms, how-to steps, and healthcare examples—making this an essential resource for healthcare professionals starting out on their Lean journey.

Implementing Lean

Implementing Lean Book
Author : Charles W. Protzman,Fred Whiton,Daniel Protzman
Publisher : CRC Press
Release : 2018-09-18
ISBN : 1482252856
Language : En, Es, Fr & De

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Book Description :

Everyone has heard the phrase about doing twice the work in half the time, but instead of focusing only on time, this book focuses on driving increased output with consistently less input. Implementing Lean: Twice the Output with Half the Input! teaches readers not only about Lean and its major concepts, but it drives the leader toward implementing a true Lean system. The authors have used the methodologies in this book everywhere from hospitals to service industries to manufacturing plants in order to impact businesses by providing proven principles, techniques, and approaches that yield substantial improvement to any business, small or large, in any sector. Learn about the benefits of implementing Lean in your company as the authors walk you through the major components as well as show you how to implement them. This guide is already being used by Lean Practitioners every day on shop floors to educate and refresh how tools are used in real-world applications.

Liquid Lean

Liquid Lean Book
Author : Raymond C. Floyd
Publisher : CRC Press
Release : 2010-02-24
ISBN : 1420088637
Language : En, Es, Fr & De

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Book Description :

While Lean practices have been successfully implemented into the process industry with excellent results for over 20 years (including the author‘s own award winning example at Exxon Chemical), that industry has been especially slow in adopting Lean. Part of the problem is that the process industry needs its own version of Lean. The larger part of t

Creating a Lean and Green Business System

Creating a Lean and Green Business System Book
Author : Keivan Zokaei,Hunter Lovins,Andy Wood,Peter Hines
Publisher : CRC Press
Release : 2013-05-03
ISBN : 1466571128
Language : En, Es, Fr & De

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Book Description :

Things that are good for the planet are also good for business. Numerous studies from the likes of the Economist Intelligence Unit, Harvard, MIT Sloan, and others indicate that organizations that commit to goals of zero waste, zero harmful emissions, and zero use of nonrenewable resources clearly outperform their competition. Like lean thinking, greening your business is not just a ‘nice to have’; at least not anymore. It is now a key economic driver for many forward looking firms. This book is packed with case studies and examples that illustrate how leading firms use lean and green as simultaneous sources of inspiration in various sectors of industry - from automotive and retail to textile and brewing. Take Toyota as an example, the holy grail of economic efficiency for decades. This book, shows that Toyota tops the green chart too, describing Toyota’s notion of Monozukuri: sustainable manufacturing. Creating a Lean and Green Business System: Techniques for Improving Profits and Sustainability offers opportunities for innovation that can simultaneously reduce dependence on natural resources and enhance global prosperity. It explores less understood aspects of lean and green – discussing their evolution independently as well as the opportunities that exist in their integration, highlighting the importance of a cultural shift across the whole company. Outlining a systematic way to eliminate harmful waste while generating green value, the book explains how to: Become economically successful and environmentally sustainable by adopting the lean and green business system model Adopt a systematic approach to become lean and green, and develop your own roadmap to success Use the cutting edge tools, techniques, and methodologies developed by the authors Translate the techniques and culture that underpin lean into environmental improvements Creating a Lean and Green Business System: Techniques for Improving Profits and Sustainability supplies a new way of thinking that will allow you to boost improvement efforts and create a positively charged work environment – while contributing to the long-term well-being of the environment.