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Business Process Change

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Business Process Change

Business Process Change Book
Author : Paul Harmon
Publisher : Morgan Kaufmann
Release : 2014-04-26
ISBN : 012800522X
Language : En, Es, Fr & De

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Book Description :

Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: How to develop business models and business process architecture How to integrate decision management models and business rules New material on service processes and on dynamic case management Learn to integrate various approaches in a broad business process management approach Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma Learn how all the different process elements fit together in this best first book on business process, now completely updated Tailor the presented methodology, which is based on best practices, to your organization’s specific needs Understand the human aspects of process redesign Benefit from all new detailed case studies showing how these methods are implemented

Business Process Change Management

Business Process Change Management Book
Author : August-Wilhelm Scheer,Ferri Abolhassan,Wolfram Jost,Mathias Kirchmer
Publisher : Springer Science & Business Media
Release : 2012-11-03
ISBN : 3540247033
Language : En, Es, Fr & De

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Book Description :

This book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using case studies the text shows how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.

Business Process Change

Business Process Change Book
Author : Varun Grover,William J. Kettinger
Publisher : IGI Global
Release : 1995-01-01
ISBN : 9781878289292
Language : En, Es, Fr & De

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Book Description :

Examines a broad range of research and case studies that throws light on potential, social and human factors which determine the success of information technology.

Change or Die

Change or Die Book
Author : Maxine Attong,Terrence Metz
Publisher : CRC Press
Release : 2012-07-13
ISBN : 1466512512
Language : En, Es, Fr & De

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Book Description :

Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. Change or Die - The Business Process Improvement Manual provides you with the tools to do so. Packed with more than 70 pages of workshop tools, agendas, and activities that detail each of the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help you and your team make better decisions. Developed from empirical research and bolstered by the results of client experience from hundreds of hours of facilitated workshops and BPI activity, Change or Die employs the authors' ENGAGE methodology. To ensure your team achieves its deliverables, the authors walk you through each BPI method. In each chapter you will find: Objectives and deliverables clearly identified Real-world examples from companies the authors have worked with—presented using a global manufacturer as an example Activities, questionnaires, and examples A self-assessment tool to help you measure progress, identify gaps in team performance, and determine team readiness for the next stage This resource-rich book includes a CD with supplemental activities, challenges, facilitated workshops, templates, tables, and questionnaires—tools designed to ease each participant’s path to project success.

Leading Change

Leading Change Book
Author : John P. Kotter
Publisher : Harvard Business Press
Release : 2012
ISBN : 1422186431
Language : En, Es, Fr & De

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Book Description :

Offers advice on how to lead an organization into change, including establishing a sense of urgency, developing a vision and strategy, and generating short-term wins.

Leading and Implementing Business Change Management

Leading and Implementing Business Change Management Book
Author : David J. Jones,Ronald J. Recardo
Publisher : Routledge
Release : 2013-07-18
ISBN : 1135106207
Language : En, Es, Fr & De

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Book Description :

Being change capable is the "new normal" for today’s growth-minded organizations. The "do more with less" strategies of the past are no longer effective in preparing organizations to meet the increasing challenges for growth, competitiveness and innovation required of them in this new era. Business change challenges including customer and market shifts, legal and regulatory requirements, strategic redirection, acquisitions, strategic partnerships, and cultural transformation are demanding that organizations effectively and efficiently manage change across multiple dimensions. To reach this level of change capability, organizations must adopt an integrated, balanced and customized approach to change management. Change management is addressed from the unique perspective of both its foundational concepts as well as practical application. Using an integrated, scalable and flexible framework, this book provides tools which can be readily customized and applied to initiatives across or within stages of the business change management lifecycle, from assessing the need for change, through planning the change initiative, designing a balanced change solution which integrates the people, process, and project management elements, through deploying and institutionalizing the change. Common risks associated with failed or stalled change initiatives are presented with best practices and key topics associated with change management are explored and illustrated through real-life case studies. Aimed at both the professionals within organizations and post graduate students and researchers within business strategy, organizational behaviour and change management disciplines, this book will provide a conceptual understanding of change management and a roadmap with a supporting toolbox for leading and implementing change that sticks.

Business Process Models

Business Process Models Book
Author : Christian Gerth
Publisher : Springer
Release : 2013-05-21
ISBN : 3642386040
Language : En, Es, Fr & De

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Book Description :

Driven by the need for a closer alignment of business and IT requirements, the role of business process models in the development of enterprise software systems has increased continuously. Similar to other software artifacts, process models are developed and refined in team environments by several stakeholders, resulting in different versions. These versions need to be merged in order to obtain an integrated process model. Existing solutions to this basic problem in the field of software configuration management are mainly limited to textual documents, e.g., source code. This monograph presents a generally applicable framework for process model change management, which provides easy-to-use comparison and merging capabilities for the integration of different process model versions. The framework supports popular modeling languages such as BPMN, BPEL, or UML Activity Diagrams. Differences between process models are represented in terms of intuitive, high-level change operations. Equipped with a sophisticated analysis of dependencies and a semantic-aware computation of conflicts between differences, the framework constitutes a comprehensive and practically usable solution for process model change management in the model-driven development of enterprise software systems.

Managing the Change Process

Managing the Change Process Book
Author : David K. Carr,Hard J. Kelvin,Kelvin J. Hard,William J. Trahant
Publisher : McGraw Hill Professional
Release : 1996
ISBN : 9780070129443
Language : En, Es, Fr & De

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Book Description :

Explains the global changes confronting business leaders. This book includes strategies for managing major change, creating an organizational culture conducive to change, and leading change effectively. It contains tools that managers need to get a handle on the change management strategies and ensure the success of their business improvement.

Business Process Management

Business Process Management Book
Author : Roger Burlton
Publisher : Pearson Education
Release : 2001-05-17
ISBN : 0132797062
Language : En, Es, Fr & De

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Book Description :

Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its owners. The more businesses change, the more they must concern themselves with their stakeholder relationships and manage their processes so that technologies and organization designs have a common business purpose. This book shows you how to deliver integral processes and helps you build a fully process-managed enterprise. The Process Management Framework provides the strategic guidance and tactical steps to make the switch. Encompassing eight phases, the Framework migrates organizational and process transformation through strategy, design, realization, and actual operations. For each phase, this book provides detailed descriptions of the steps, their inputs, outputs, guides, and enablers, as well as the tricks, traps, and best practices learned by experienced practitioners. It also covers the related disciplines of managing programs, risk, quality, projects, and human change, and how process management is the key to ensure a fit among all these areas. For those of you about to embark on a process journey, this book provides a compelling call to action, a guide for management, and an invaluable reference. Learn the concepts and transform your business! See why process management is an inevitable trend that won't go away. Understand why relationship management needs effective processes to work. Define your stakeholders and determine their needs. Discover what other organizations have done to manage processes successfully. Explore a complete framework for managing business, process, and human change. Apply your knowledge to manage process projects effectively and efficiently. Learn what to do and what to avoid in every step. Develop processes to align technology, organization, and facility transformation. Gain cross-organizational acceptance of process and personal change. Anticipate objections and proactively manage stakeholder concerns.

Business Process Change

Business Process Change Book
Author : Paul Harmon,Business Process Trends
Publisher : Elsevier
Release : 2010-07-28
ISBN : 0080553672
Language : En, Es, Fr & De

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Book Description :

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. BUSINESS PROCESS MANAGEMENT (or BPM) is what they call these activities that companies perform in order to improve and adapt processes that will help improve the way they do business. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics. * Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns. * The best first book on business process, the most up-to-date book to read to learn how all the different process elements fit together. * Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign. * Offers all new detailed case studies showing how these methods are implemented.

Business Process Management

Business Process Management Book
Author : Akhil Kumar
Publisher : Routledge
Release : 2018-02-02
ISBN : 1317295927
Language : En, Es, Fr & De

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Book Description :

This book introduces students to business process management, an approach that aims to align the organization’s business processes with the demands of the marketplace. Processes serve as a coordination mechanism, and the aim of business process management is to improve the organization’s effectiveness and efficiency in adapting to change, and maintaining competitive advantage. In Business Process Management, Kumar argues for the value of looking at businesses as a collection of processes that cut across departments, and for breaking down functional silos. The book provides an overview of the basic concepts in this field before moving on to more advanced topics such as process verification, flexible processes, process security and evaluation, resource assignment, and social networks. The book concludes with an examination of the future directions of the discipline. Blending a strong grounding in current research with a focus on concepts and tools, Business Process Management is an accessible textbook full of practical examples and cases that will appeal to upper level students.

Process Think

Process Think Book
Author : Varun Grover,William J. Kettinger
Publisher : IGI Global
Release : 2000-01-01
ISBN : 9781878289681
Language : En, Es, Fr & De

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Book Description :

"Process Think" is a managerial orientation to act proactively in identification of process opportunities, a capability to apply process concepts in problem solving. This volume presents perspectives pertaining to change management through process thinking in the information age.

Strategy and Business Process Management

Strategy and Business Process Management Book
Author : Carl F. Lehmann
Publisher : CRC Press
Release : 2016-04-19
ISBN : 1439890242
Language : En, Es, Fr & De

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Book Description :

This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes - Business Process Management (BPM). It describes how BPM treats processes as a portfolio of strategic assets that create and deliver customer and shareholder value and adapt, when necessary, enabling competitive advantage thr

Business Process Reengineering

Business Process Reengineering Book
Author : Sanjay Mohapatra
Publisher : Springer Science & Business Media
Release : 2012-12-16
ISBN : 1461460670
Language : En, Es, Fr & De

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Book Description :

​Business process reengineering (BPR) focuses on redesigning the strategic and value-added processes which transcend the organizational boundaries. It is a cross-functional approach that requires support from almost all the departments of the organization. Business Process Reengineering: Automation Decision Points in Process Reengineering offers a new framework based process reengineering and links it to organization life cycle, process life cycle, and process management. This volume describes the fundamental concepts behind business process reengineering and examines them through case studies, and should appeal to researchers and academics interested in business process reengineering, operations strategy, and organizational restructuring and design.

Systems Engineering for Business Process Change

Systems Engineering for Business Process Change Book
Author : Peter Henderson
Publisher : Springer Science & Business Media
Release : 2012-12-06
ISBN : 1447104579
Language : En, Es, Fr & De

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Book Description :

A very large proportion of commercial and industrial concerns in the UK find their business competitiveness dependent on huge quantities of already installed, legacy IT. Often the nature of their business is such that, to remain competitive, they have to be able to change their business processes. Sometimes the required change is radical and revolutionary, but more often the required change is incremental. For such incremental change, a major systems engineering problem arises. The cost and delay involved in changing the installed IT to meet the changed business requirements is much too high. In order to address this issue the UK Engineering and Physical Science Research Council (EPSRC) set up, in 1996, a managed research programme entitled Systems Engineering for Business Process Change (SEBPC). I was appointed as co-ordinator of the programme. The overall aim of this new managed research programme was to release the full potential of IT as an enabler of business process change, and to overcome the disabling effects which the build-up of legacy systems has on such change. As such, this aim addressed a stated objective of the Information Technology and Computer Science (IT&CS) part of EPSRC to encourage research at a system level.

Business Process Transformation

Business Process Transformation Book
Author : Varun Grover,M Lynne Markus
Publisher : Routledge
Release : 2015-05-11
ISBN : 1317475518
Language : En, Es, Fr & De

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Book Description :

Featuring contributions from prominent thinkers and researchers, this volume in the "Advances in Management Information Systems" series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management, and outcome. The editors and contributing authors pay close attention to the role of IS organizations and information technologies in facilitating business process transformation. Each chapter places major emphasis on clearly articulating the "knowledge" generated, both theoretical and applied. The book incorporates case studies and tables throughout, and provides fundamental grounding for any stakeholder of business process transformation.

Business Process Management Systems

Business Process Management Systems Book
Author : James F. Chang
Publisher : CRC Press
Release : 2016-04-19
ISBN : 1420031368
Language : En, Es, Fr & De

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Book Description :

With a focus on strategy and implementation, James Chang discusses business management practices and the technology that enables them. He analyzes the history of process management practices and demonstrates that BPM practices are a synthesis of radical change and continuous change practices. The book is relevant to both business and IT professionals who are presented with an integrated view on how various management practices merge into BPM. This volume describes the many technologies that converge to form a Business Process Management System (BPMS), illustrating its standards and service-oriented architecture. About the Author James Chang is the founder and president of Ivy Consultants, Inc. He has extensive experience implementing Enterprise Resource Planning (ERP)–enabled business solutions and process-centric integration solutions for Fortune 500 companies. Mr. Chang has written several articles on BPM and EAI. He graduated cum laude with a Bachelor of Science degree in operations research and industrial engineering from Cornell University.

Process Aware Information Systems

Process Aware Information Systems Book
Author : Marlon Dumas,Wil M. van der Aalst,Arthur H. ter Hofstede
Publisher : John Wiley & Sons
Release : 2005-10-27
ISBN : 0471741434
Language : En, Es, Fr & De

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Book Description :

A unifying foundation to design and implement process-awareinformation systems This publication takes on the formidable task of establishing aunifying foundation and set of common underlying principles toeffectively model, design, and implement process-aware informationsystems. Authored by leading authorities and pioneers in the field,Process-Aware Information Systems helps readers gain a thoroughunderstanding of major concepts, languages, and techniques forbuilding process-aware applications, including: * UML and EPCs: two of the most widely used notations for businessprocess modeling * Concrete techniques for process design and analysis * Process execution standards: WfMC and BPEL * Representative commercial tools: ARIS, TIBCO Staffware, andFLOWer Each chapter begins with a description of the problem domain andthen progressively unveils relevant concepts and techniques.Examples and illustrations are used extensively to clarify andsimplify complex material. Each chapter ends with a set ofexercises, ranging from simple questions to thought-provokingassignments. Sample solutions for many of the exercises areavailable on the companion Web site. Armed with a new and deeper understanding, readers are betterpositioned to make their own contributions to the field andevaluate various approaches to a particular task or problem. Thispublication is recommended as a textbook for graduate and advancedundergraduate students in computer science and information systems,as well as for professionals involved in workflow and businessprocess management, groupware and teamwork, enterprise applicationintegration, and business-to-business integration. A Solution's Manual is available online. An Instructor Support FTPsite is also available.

Reengineering Health Care

Reengineering Health Care Book
Author : Terry McNulty,Ewan Ferlie
Publisher : OUP Oxford
Release : 2002-03-21
ISBN : 0191589403
Language : En, Es, Fr & De

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Book Description :

Organizations are being urged to experiment with new structures and processes. A 'process perspective' on organizing is emerging as a major challenge to 'functional' principles of organizing established during the last century. Business process reengineering is one exemplar of process thinking that has received great attention amongst organizational theorists and practitioners. This in-depth account of business process reengineering within a major NHS hospital is an important contribution to the very limited stock of empirical knowledge about new organizational forms, especially in the public sector. The book combines empirical data gathered through an intensive, comparative case study method with strategic choice and neo-institutional theories to analyse the changing context of public organizations, importation of models of organizing from private to public organizations, and dynamics of public sector transformation. The outcomes of the change programme add to our more general organizational knowledge about (a) the impact of corporate change programmes, particularly in professionalized and public sector settings, (b) impediments and enablers of lateral organizing structures and processes, and (c) contradictions within the New Public Management between functional and process principles for organizing.

ADKAR

ADKAR Book
Author : Jeff Hiatt
Publisher : Prosci
Release : 2006
ISBN : 9781930885509
Language : En, Es, Fr & De

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Book Description :

In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.After more than 14 years of research with corporate change, the ADKAR model has emerged as a holistic approach that brings together the collection of change management work into a simple, results oriented model. This model ties together all aspects of change management including readiness assessments, sponsorship, communications, coaching, training and resistance management. All of these activities are placed into a framework that is oriented on the required phases for realizing change with individuals and the organization.The ADKAR perspective can help you develop a new lens through which to observe and influence change. You may be working for change in your public school system or in a small city council. You may be sponsoring change in your department at work. You may be observing large changes that are being attempted at the highest levels of government or you may be leading an enterprise-wide change initiative. The perspective enabled by the ADKAR model allows you to view change in a new way. You can begin to see the barrier points and understand the levers that can move your changes forward. ADKAR allows you to understand why some changes succeed while others fail. Most importantly, ADKAR can help your changes be a success. Based on research with more than 900 companies from 59 countries, ADKAR is a simple and holistic way to manage change.