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Business Performance Measurement And Management

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Business Performance Measurement and Management

Business Performance Measurement and Management Book
Author : Paolo Taticchi
Publisher : Springer Science & Business Media
Release : 2010-01-22
ISBN : 3642048005
Language : En, Es, Fr & De

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Book Description :

Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

Business Performance Measurement

Business Performance Measurement Book
Author : Andy Neely
Publisher : Cambridge University Press
Release : 2002-03-07
ISBN : 9780521803427
Language : En, Es, Fr & De

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Book Description :

A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.

Business Performance Measurement and Management

Business Performance Measurement and Management Book
Author : Vincent Charles,Mukesh Kumar
Publisher : Cambridge Scholars Publishing
Release : 2014-10-02
ISBN : 1443868426
Language : En, Es, Fr & De

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Book Description :

Measuring and managing the performance of a business is one of the main requirements of the management of any organization. This book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management. It draws authors from all around the globe from a variety of functional disciplines, all of whom are working in the field of business performance measurement and management, thus resulting in a variety of perspectives on performance measurement from various functional areas – accounting, finance, economics, marketing, and operations management – in a single volume.

Performance Measurement and Management for Engineers

Performance Measurement and Management for Engineers Book
Author : Michela Arnaboldi,Giovanni Azzone,Marco Giorgino
Publisher : Academic Press
Release : 2014-09-08
ISBN : 0128019204
Language : En, Es, Fr & De

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Book Description :

Performance Measurement and Management for Engineers introduces key concepts in finance, accounting, and management to project managers who have engineering backgrounds. It focuses these basic concepts on issues of measuring and managing enterprise value. Thus, after defining enterprise value, the book begins by explaining the ways and means of measurement. It then takes up financial measurement, describing and analyzing the typologies of financial indicators while illustrating their advantages and disadvantages. After focusing on measuring enterprise value, the second section takes up managing that value. Like the first, it pursues a double view: using indicators for internal control while employing them to analyze other companies. If engineering project managers possess a source of quantitative and qualitative information about business management, Performance Measurement and Management for Engineers will help them increase their contributions to the business. Explains how main performance indicators are related to the value of the company Reveals how to assess the financial needs of companies in relation to their financial goals and mechanisms (e.g., equity, debt, and hybrid) Describes key information and indicators for assessing the ability of enterprises to create value across time Indicates the profitability sources of different business units

Managing Business Performance

Managing Business Performance Book
Author : Umit S. Bititci
Publisher : John Wiley & Sons
Release : 2015-08-11
ISBN : 1119025699
Language : En, Es, Fr & De

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Book Description :

Motivate, engage, and achieve lasting success with more effective performance management Managing Business Performance offers a unique blueprint for achieving organisational excellence through improved productivity, efficiency, engagement, and morale. With a unique approach that acknowledges the human aspect of performance management, this book combines technical and social know-how to give you a solid framework for designing, configuring, and managing performance improvement initiatives with sustainable results. You'll find practical models, techniques, and tools that take you beyond management theory into advice that you can use, with clear explanations that steer you toward the customisations that would best suit your organisation. International case studies illustrate these ideas in action, providing an intimate look at how cultural differences impact management strategies, and insight into how they can be managed. Organisational performance tools and techniques are well established, but many organisations will never realise their full benefit. This book helps you get more out of your performance strategy by showing you how the organisation's complex social nature impacts real-world outcomes, and how it can be used to drive better performance. Blend technical and social management strategies Keep people motivated and engaged See better results with more staying power Get the very best from your organisation Performance management strategies that fail to take people into account are counterproductive. There's no better way to de-motivate, demoralise, and disengage the people upon whom the organisation depends. Sustainable success requires a blended approach that utilizes the most effective science within the art of people management, and Managing Business Performance gives you a solid foundation for better business performance strategy.

Enterprise IT Governance Business Value and Performance Measurement

Enterprise IT Governance  Business Value and Performance Measurement Book
Author : Shi, Nan Si,Silvius, Gilbert
Publisher : IGI Global
Release : 2010-10-31
ISBN : 1605663476
Language : En, Es, Fr & De

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Book Description :

"This book provides evidence-based insights into the management and contribution of IT in organizations, to offer practical advice & solutions, models and tools that are instrumental in getting business value from IT"--Provided by publisher.

Corporate Performance Management

Corporate Performance Management Book
Author : David Wade,Ron Recardo
Publisher : Routledge
Release : 2009-11-03
ISBN : 1136413898
Language : En, Es, Fr & De

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Book Description :

Business experts, business economists, and organizational psychologists agree that a specific business strategy must be chosen for a corporation to excel. Beyond the strategy, companies must have a performance measurement system that ties every aspect of the organization - from the boardroom to the factory floor - to the strategy. In their book 'Corporate Performance Management', noted authors David Wade and Ron Recardo show companies how to craft a strategic focus and create sound business strategy by using a unique and pragmatic performance-measurement system. Concepts in the book are illustrated by 'real world' case studies. It provides tools and techniques to show how to apply the concepts within an organization. David Wade is the director of performance measurement for Aetna, Inc., and the author of several business-related books and articles. Ron Recardo is the founder and managing partner of The Catalyst Consulting Group, L.L.C. The author of several articles and books, he is a frequent speaker at meetings of professional associations, trade groups, and senior executives.

Performance Management

Performance Management Book
Author : Asbjørn Rolstadås
Publisher : Springer Science & Business Media
Release : 2012-12-06
ISBN : 9401112126
Language : En, Es, Fr & De

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Book Description :

This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.

Performance Measurement and Management Control

Performance Measurement and Management Control Book
Author : Marc J. Epstein,Frank H. M. Verbeeten,Sally K. Widener
Publisher : Emerald Group Publishing
Release : 2018-09-07
ISBN : 1787564711
Language : En, Es, Fr & De

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Book Description :

This volume contains exemplary papers that were presented at the 2017 Conference on Performance Measurement and Management Control in Nice, France, by researchers in the field from North America, South America, Africa, Europe, and Asia.

Performance Measurement and Management Control

Performance Measurement and Management Control Book
Author : Marc J. Epstein,Sally K. Widener,Frank Verbeeten
Publisher : Studies in Managerial and Financial Accounting
Release : 2016-06-03
ISBN : 9781785609169
Language : En, Es, Fr & De

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Book Description :

Volume 31 of Studies in Managerial and Financial Accounting (SMFA) covers contemporary issues in performance measurement and management control. These papers are taken from 8th Conference On Performance Measurement And Management Control 2015. The topic of this edition is contemporary issues in performance measurement and management control. This is a broad topic by design with the intent of reporting on important research and issues relevant today. For example, papers in the book explore the following: Performance measurement and management control in emerging markets; the use of social and or informal controls; Linkages between creativity, innovation, and control; Innovative control practices in healthcare; Behavioral effects of alternative incentive schemes; Performance evaluation for different organizational designs; Performance measurement in high-performing firms.

Management by Measurement

Management by Measurement Book
Author : Fiorenzo Franceschini,Maurizio Galetto,Domenico Maisano
Publisher : Springer Science & Business Media
Release : 2007-08-13
ISBN : 3540732128
Language : En, Es, Fr & De

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Book Description :

Companies are what they measure and the selection of good performance indicators is not an easy process. This monograph suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability. It focuses on the designing of a Performance Measurement System (PMS).

Questioning Performance Measurement Metrics Organizations and Power

Questioning Performance Measurement  Metrics  Organizations and Power Book
Author : Guy Redden
Publisher : SAGE
Release : 2019-03-11
ISBN : 1526462869
Language : En, Es, Fr & De

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Book Description :

Questioning Performance Measurement: Metrics, Organizations and Power is the first book to interrogate the organizational turn towards performance metrics critically. Performance measurement is used to evaluate a diverse range of activities throughout the private, public and non-governmental sectors. But in an increasingly data driven world, what does it really mean to measure ‘performance’? Taking a sociology of quantification perspective, this book traces the rise of performance measurement, questions its methods and objectivity, and examines the social significance of the flood of numbers through which value is represented and actors are held accountable. An illuminating read for students, scholars and practitioners across Organization Studies, Sociology, Business and Management, Public Policy and Administration.

Performance Measurement with the Balanced Scorecard

Performance Measurement with the Balanced Scorecard Book
Author : Stefano Biazzo,Patrizia Garengo
Publisher : Springer Science & Business Media
Release : 2012-01-05
ISBN : 3642247601
Language : En, Es, Fr & De

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Book Description :

Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.

Measuring Performance for Business Results

Measuring Performance for Business Results Book
Author : M. Zairi
Publisher : Springer Science & Business Media
Release : 2012-12-06
ISBN : 9401113025
Language : En, Es, Fr & De

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Book Description :

Financial measures have traditionally been the cornerstone of the perform ance measurement system. In recent years, there has been a shift from treating financial figures as the foundation for performance measurement to treating them as one among a broader set of potential financial measures. Changes in cost structures and the manufacturing and competi tive environment have been responsible for the change of emphasis. In today's worldwide competitive environment companies are compet ing in terms of product quality, delivery, reliability, after-sales service and customer satisfaction. None of these variables are measured by traditional financial measures, despite the fact that they represent the major goals of world-class manufacturing companies. By focusing mainly on financial variables there is a danger that the performance reporting system will motivate managers to focus exclusively on cost reduction and short-term profitability and ignore many of the critical factors that determine long-term business success. The key to success, in today's global economy, is total customer satisfaction. To achieve this, companies must develop performance measures that drive employees to control processes that satisfy customer expectations. In particular, performance measures should provide process-level information that motivates employees to achieve the responsiveness and flexibility that companies require to compete on a global basis. Responsiveness is achieved by building relationships that lead to satisfied customers, suppliers and employees. Flexibility is achieved by reducing output variation in proceSfes; for example, the reduction of lead times and delays are both necessary for sustained competitive excellence and long-term profitability.

Measuring Business Performance

Measuring Business Performance Book
Author : Andy Neely
Publisher : Economist Books
Release : 2001-11
ISBN : 9781861973801
Language : En, Es, Fr & De

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Book Description :

How to--and when to-measure business performance is a global management issue. This guide illustrates how different businesses use various types of measurements and goes into detail about the roles different types of metrics fulfill. Crucially, it presents a framework for guiding organizational thinking about quantifying and evaluating business performance.

Measuring and Managing Performance in Organizations

Measuring and Managing Performance in Organizations Book
Author : Robert D. Austin
Publisher : Addison-Wesley
Release : 2013-07-15
ISBN : 0133488403
Language : En, Es, Fr & De

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Book Description :

This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book’s foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, “We believe this is a book that needs to be on the desk of just about anyone who manages anything.” Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author’s findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text–don’t start without it!

Transforming Performance Measurement

Transforming Performance Measurement Book
Author : Dean Spitzer
Publisher : AMACOM
Release : 2007-02-09
ISBN : 0814430090
Language : En, Es, Fr & De

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Book Description :

It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time. Transforming Performance Measurement gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. In the end, you get what you measure. If you measure the wrong things, you will take your company farther and farther away from its mission and strategic goals. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

Principles of Accounting Volume 2 Managerial Accounting

Principles of Accounting Volume 2   Managerial Accounting Book
Author : Mitchell Franklin,Patty Graybeal,Dixon Cooper
Publisher : Unknown
Release : 2019-02-14
ISBN : 9781680922943
Language : En, Es, Fr & De

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Book Description :

A less-expensive grayscale paperback version is available. Search for ISBN 9781680922936. Principles of Accounting is designed to meet the scope and sequence requirements of a two-semester accounting course that covers the fundamentals of financial and managerial accounting. This book is specifically designed to appeal to both accounting and non-accounting majors, exposing students to the core concepts of accounting in familiar ways to build a strong foundation that can be applied across business fields. Each chapter opens with a relatable real-life scenario for today's college student. Thoughtfully designed examples are presented throughout each chapter, allowing students to build on emerging accounting knowledge. Concepts are further reinforced through applicable connections to more detailed business processes. Students are immersed in the "why" as well as the "how" aspects of accounting in order to reinforce concepts and promote comprehension over rote memorization.

A Study Of Performance Measurement In The Outsourcing Decision

A Study Of Performance Measurement In The Outsourcing Decision Book
Author : Ronan McIvor,Anthony Wall,Paul Humphreys,Alan McKittrick
Publisher : Butterworth-Heinemann
Release : 2009-05-28
ISBN : 9781856178570
Language : En, Es, Fr & De

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Book Description :

Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand. • This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process • This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract

Performance Measurement and Management

Performance Measurement and Management Book
Author : Malcolm Smith
Publisher : SAGE
Release : 2005-04-09
ISBN : 9781412907644
Language : En, Es, Fr & De

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Book Description :

Management accountancy has a dynamic role to play in the competitive strategy of modern global businesses. This book sets out key strategic principles and then assesses how management accountancy can affect and direct these strategies. Engaging case studies reveal how theories and concepts translate into real business practice. Throughout, the book emphasizes: - how accounting initiatives can trigger assessment and improvement of performance management - the importance of managerial decision making to good business practice - how today's management accountancy measures against current research Written for advanced undergraduate, postgraduate and MBA students taking courses on management accounting and performance measurement and management, the book will be also of interest to management and business consultants, professional accountants and accounting academics.