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A Higher Loyalty

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A Higher Loyalty

A Higher Loyalty Book
Author : James Comey
Publisher : Flatiron Books
Release : 2018-04-17
ISBN : 1250192463
Language : En, Es, Fr & De

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Book Description :

#1 New York Times Bestseller now in paperback with new material The inspiration for The Comey Rule, the Showtime limited series starring Jeff Daniels premiering September 2020 In his book, former FBI director James Comey shares his never-before-told experiences from some of the highest-stakes situations of his career in the past two decades of American government, exploring what good, ethical leadership looks like, and how it drives sound decisions. His journey provides an unprecedented entry into the corridors of power, and a remarkable lesson in what makes an effective leader. Mr. Comey served as director of the FBI from 2013 to 2017, appointed to the post by President Barack Obama. He previously served as U.S. attorney for the Southern District of New York, and the U.S. deputy attorney general in the administration of President George W. Bush. From prosecuting the Mafia and Martha Stewart to helping change the Bush administration's policies on torture and electronic surveillance, overseeing the Hillary Clinton e-mail investigation as well as ties between the Trump campaign and Russia, Comey has been involved in some of the most consequential cases and policies of recent history.

Saving Justice

Saving Justice Book
Author : James Comey
Publisher : Flatiron Books
Release : 2021-01-12
ISBN : 1250799139
Language : En, Es, Fr & De

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James Comey, former FBI Director and New York Times bestselling author of A Higher Loyalty, uses his long career in federal law enforcement to explore issues of justice and fairness in the US justice system. James Comey might best be known as the FBI director that Donald Trump fired in 2017, but he’s had a long, varied career in the law and justice system. He knows better than most just what a force for good the US justice system can be, and how far afield it has strayed during the Trump Presidency. In his much-anticipated follow-up to A Higher Loyalty, Comey uses anecdotes and lessons from his career to show how the federal justice system works. From prosecuting mobsters as an Assistant US Attorney in the Southern District of New York in the 1980s to grappling with the legalities of anti-terrorism work as the Deputy Attorney General in the early 2000s to, of course, his tumultuous stint as FBI director beginning in 2013, Comey shows just how essential it is to pursue the primacy of truth for federal law enforcement. Saving Justice is gracefully written and honestly told, a clarion call for a return to fairness and equity in the law.

SUMMARY Of Disloyal A Memoir

SUMMARY Of Disloyal  A Memoir Book
Author : OneHour Reads
Publisher : Knowledge Crave
Release : 2020-08-26
ISBN : 9781952639401
Language : En, Es, Fr & De

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Book Description :

Download SUMMARY Of Disloyal A Memoir book written by OneHour Reads, available in PDF, EPUB, and Kindle, or read full book online anywhere and anytime. Compatible with any devices.

No Higher Loyalty to Anyone But Me

No Higher Loyalty to Anyone But Me Book
Author : Little Man
Publisher : Unknown
Release : 2018-02-09
ISBN : 9781985221482
Language : En, Es, Fr & De

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NEW RELEASE *** NEW RELEASE *** NEW RELEASE No Higher Loyalty To Anyone But Me A Donald Trump Coloring & Activity Book for Adults Get some BIGGLY stress-relief from all the fake news! Featuring lot's of pages full of laugh-out-loud activities, fill-in-the-blank conversations and coloring pages. YUUUGE fun for friends, family and co-workers. Pages include: Trump's mind map, the James Comey Memos, draw the Mooch , the Hall of Fame of fired White House staff, and much more.

The Room Where It Happened

The Room Where It Happened Book
Author : John Bolton
Publisher : Simon and Schuster
Release : 2020-06-23
ISBN : 1982148055
Language : En, Es, Fr & De

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As President Trump’s National Security Advisor, John Bolton spent many of his 453 days in the room where it happened, and the facts speak for themselves. The result is a White House memoir that is the most comprehensive and substantial account of the Trump Administration, and one of the few to date by a top-level official. With almost daily access to the President, John Bolton has produced a precise rendering of his days in and around the Oval Office. What Bolton saw astonished him: a President for whom getting reelected was the only thing that mattered, even if it meant endangering or weakening the nation. “I am hard-pressed to identify any significant Trump decision during my tenure that wasn’t driven by reelection calculations,” he writes. In fact, he argues that the House committed impeachment malpractice by keeping their prosecution focused narrowly on Ukraine when Trump’s Ukraine-like transgressions existed across the full range of his foreign policy—and Bolton documents exactly what those were, and attempts by him and others in the Administration to raise alarms about them. He shows a President addicted to chaos, who embraced our enemies and spurned our friends, and was deeply suspicious of his own government. In Bolton’s telling, all this helped put Trump on the bizarre road to impeachment. “The differences between this presidency and previous ones I had served were stunning,” writes Bolton, who worked for Reagan, Bush 41, and Bush 43. He discovered a President who thought foreign policy is like closing a real estate deal—about personal relationships, made-for-TV showmanship, and advancing his own interests. As a result, the US lost an opportunity to confront its deepening threats, and in cases like China, Russia, Iran, and North Korea ended up in a more vulnerable place. Bolton’s account starts with his long march to the West Wing as Trump and others woo him for the National Security job. The minute he lands, he has to deal with Syria’s chemical attack on the city of Douma, and the crises after that never stop. As he writes in the opening pages, “If you don’t like turmoil, uncertainty, and risk—all the while being constantly overwhelmed with information, decisions to be made, and sheer amount of work—and enlivened by international and domestic personality and ego conflicts beyond description, try something else.” The turmoil, conflicts, and egos are all there—from the upheaval in Venezuela, to the erratic and manipulative moves of North Korea’s Kim Jong Un, to the showdowns at the G7 summits, the calculated warmongering by Iran, the crazy plan to bring the Taliban to Camp David, and the placating of an authoritarian China that ultimately exposed the world to its lethal lies. But this seasoned public servant also has a great eye for the Washington inside game, and his story is full of wit and wry humor about how he saw it played.

Exit Voice and Loyalty

Exit  Voice  and Loyalty Book
Author : Albert O. Hirschman
Publisher : Harvard University Press
Release : 1972-02-01
ISBN : 067425449X
Language : En, Es, Fr & De

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An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”

Full Disclosure

Full Disclosure Book
Author : Stormy Daniels
Publisher : St. Martin's Press
Release : 2018-10-02
ISBN : 1250205573
Language : En, Es, Fr & De

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Book Description :

Instant New York Times bestseller "Standing up to bullies is my kind of thing." How did Stormy Daniels become the woman willing to take on a president? In this book, Stormy Daniels tells her whole story for the first time: what it's like to be a leading actress and director in the adult film business, the full truth about her journey from a rough childhood in Louisiana onto the national stage, and everything about her interaction with Donald Trump that led to the nondisclosure agreement and the behind-the-scenes attempts to intimidate her. Stormy is funny, sharp, warm, and impassioned by turns. Her story is a thoroughly American one, of a girl who loved reading and horses and who understood from a very young age what she wanted?and who also knew she'd have to get every step of the way there on her own. People can't stop talking about Stormy Daniels. And they won't be able to stop talking about her fresh, surprising, completely candid, nothing-held-back book.

A Higher Kind of Loyalty

A Higher Kind of Loyalty Book
Author : Pin-yen Liu,Binyan Liu
Publisher : Pantheon
Release : 1990
ISBN : 0987650XXX
Language : En, Es, Fr & De

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Book Description :

A distinguished Chinese journalist provides a study of post-1949 China as he describes his involvement with the Communist Party, his internal exile, and his investigations into political corruption

Russian Roulette

Russian Roulette Book
Author : Michael Isikoff,David Corn
Publisher : Twelve
Release : 2018-03-13
ISBN : 1538728745
Language : En, Es, Fr & De

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Book Description :

The incredible, harrowing account of how American democracy was hacked by Moscow as part of a covert operation to influence the U.S. election and help Donald Trump gain the presidency. "Russian Roulette is...the most thorough and riveting account." -- The New York Times Russian Roulette is a story of political skullduggery unprecedented in American history. It weaves together tales of international intrigue, cyber espionage, and superpower rivalry. After U.S.-Russia relations soured, as Vladimir Putin moved to reassert Russian strength on the global stage, Moscow trained its best hackers and trolls on U.S. political targets and exploited WikiLeaks to disseminate information that could affect the 2016 election. The Russians were wildly successful and the great break-in of 2016 was no "third-rate burglary." It was far more sophisticated and sinister -- a brazen act of political espionage designed to interfere with American democracy. At the end of the day, Trump, the candidate who pursued business deals in Russia, won. And millions of Americans were left wondering, what the hell happened? This story of high-tech spying and multiple political feuds is told against the backdrop of Trump's strange relationship with Putin and the curious ties between members of his inner circle -- including Paul Manafort and Michael Flynn -- and Russia. Russian Roulette chronicles and explores this bizarre scandal, explains the stakes, and answers one of the biggest questions in American politics: How and why did a foreign government infiltrate the country's political process and gain influence in Washington?

Customer Loyalty and Brand Management

Customer Loyalty and Brand Management Book
Author : María Jesús Yagüe Guillén,Natalia Rubio
Publisher : MDPI
Release : 2019-09-23
ISBN : 3039213350
Language : En, Es, Fr & De

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Book Description :

Loyalty is one of the main assets of a brand. In today’s markets, achieving and maintaining loyal customers has become an increasingly complex challenge for brands due to the widespread acceptance and adoption of diverse technologies by which customers communicate with brands. Customers use different channels (physical, web, apps, social media) to seek information about a brand, communicate with it, chat about the brand and purchase its products. Firms are thus continuously changing and adapting their processes to provide customers with agile communication channels and coherent, integrated brand experiences through the different channels in which customers are present. In this context, understanding how brand management can improve value co-creation and multichannel experience—among other issues—and contribute to improving a brand’s portfolio of loyal customers constitutes an area of special interest for academics and marketing professionals. This Special Issue explores new areas of customer loyalty and brand management, providing new insights into the field. Both concepts have evolved over the last decade to encompass such concepts and practices as brand image, experiences, multichannel context, multimedia platforms and value co-creation, as well as relational variables such as trust, engagement and identification (among others).

October Surprise

October Surprise Book
Author : Devlin Barrett
Publisher : PublicAffairs
Release : 2020-09-22
ISBN : 1541758684
Language : En, Es, Fr & De

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Book Description :

The 2016 Election, which altered American political history, was not decided by the Russians or in Ukraine or by Steve Bannon. The event that broke Hillary's blue wall in the Midwest and swung Florida and North Carolina was an October Surprise, and it was wholly a product of the leadership of the FBI. This is the inside story by the reporter closest to its center. In September 2016, Hillary Clinton was the presumptive next president of the US. She had a blue wall of states leaning her way in the Midwest, and was ahead in North Carolina and Florida, with a better than even shot at taking normally Republican Arizona. The US was about to get its first woman president. Yet within two months everything was lost. An already tightening race saw one seismic correction: it came in October when the FBI launched an investigation into the Clinton staff's use of a private server for their emails. Clinton fell 3-4 percent in the polls instantly, and her campaign never had time to rebut the investigation or rebuild her momentum so close to election day. The FBI cost her the race. October Surprise is a pulsating narrative of an agency seized with righteous certainty that waded into the most important political moment in the life of the nation, and has no idea how to back out with dignity. So it doggedly stands its ground, compounding its error. In a momentous display of self-preservation, James Comey, Andrew McCabe, and key Justice Department officials decide to protect their own reputations rather than save the democratic process. Once they make that determination, the race is lost for Clinton, who is helpless in front of their accusation even though she has not intended to commit, let alone actually committed, any crime. A dark true-life thriller with historic consequences set at the most crucial moment in the electoral calendar, October Surprise is a warning, a morality tale and a political and personal tragedy.

The Woodward Trilogy

The Woodward Trilogy Book
Author : Bob Woodward,Robert Costa
Publisher : Simon and Schuster
Release : 2021-09-21
ISBN : 1982198915
Language : En, Es, Fr & De

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Book Description :

Discover the inside story of life inside President Trump’s White House as only #1 internationally bestselling author Bob Woodward can tell it with this collection of Woodward’s most revealing and unprecedented works including Fear, Rage, and Peril. With authoritative reporting, internationally bestselling author Bob Woodward offers an exposing and riveting account of President Trump’s term in office—from the beginning to the final transfer of power to President Biden’s administration. In vivid detail, Woodward paints the most intimate portrait of a sitting president ever published in this complete trilogy following the Trump presidency. This collection includes: Fear: An “explosive” (The Washington Post) and “devastating” (The New Yorker) look at the harrowing life inside President Donald Trump’s White House and precisely how he makes decisions on major foreign and domestic policies. Fear is the inside story on President Trump as only Bob Woodward can tell it, drawing from hundreds of hours of interviews with firsthand sources, meeting notes, personal diaries, files, and documents. Rage: An unprecedented and intimate tour de force of reporting on the Trump presidency facing a global pandemic, economic disaster, and racial unrest. In dramatic detail, Woodward has uncovered the precise moment the president was warned that the Covid-19 epidemic would be the biggest national security threat to his presidency. Peril: The book covers the end of the Trump presidency and the early months of the Biden presidency.

What Were We Thinking

What Were We Thinking Book
Author : Carlos Lozada
Publisher : Simon & Schuster
Release : 2020-10-06
ISBN : 1982145625
Language : En, Es, Fr & De

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Book Description :

The Washington Post’s Pulitzer Prize–winning book critic uses the books of the Trump era to argue that our response to this presidency reflects the same failures of imagination that made it possible. As a book critic for The Washington Post, Carlos Lozada has read some 150 volumes claiming to diagnose why Trump was elected and what his presidency reveals about our nation. Many of these, he’s found, are more defensive than incisive, more righteous than right. In What Were We Thinking, Lozada uses these books to tell the story of how we understand ourselves in the Trump era, using as his main characters the political ideas and debates at play in America today. He dissects works on the white working class like Hillbilly Elegy; manifestos from the anti-Trump resistance like On Tyranny and No Is Not Enough; books on race, gender, and identity like How to Be an Antiracist and Good and Mad; polemics on the future of the conservative movement like The Corrosion of Conservatism; and of course plenty of books about Trump himself. Lozada’s argument is provocative: that many of these books—whether written by liberals or conservatives, activists or academics, Trump’s true believers or his harshest critics—are vulnerable to the same blind spots, resentments, and failures that gave us his presidency. But Lozada also highlights the books that succeed in illuminating how America is changing in the 21st century. What Were We Thinking is an intellectual history of the Trump era in real time, helping us transcend the battles of the moment and see ourselves for who we really are.

The Infinite Game

The Infinite Game Book
Author : Simon Sinek
Publisher : Penguin
Release : 2019-10-15
ISBN : 0735213526
Language : En, Es, Fr & De

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Book Description :

From the New York Times bestselling author of Start With Why and Leaders Eat Last, a bold framework for leadership in today’s ever-changing world. How do we win a game that has no end? Finite games, like football or chess, have known players, fixed rules and a clear endpoint. The winners and losers are easily identified. Infinite games, games with no finish line, like business or politics, or life itself, have players who come and go. The rules of an infinite game are changeable while infinite games have no defined endpoint. There are no winners or losers—only ahead and behind. The question is, how do we play to succeed in the game we’re in? In this revelatory new book, Simon Sinek offers a framework for leading with an infinite mindset. On one hand, none of us can resist the fleeting thrills of a promotion earned or a tournament won, yet these rewards fade quickly. In pursuit of a Just Cause, we will commit to a vision of a future world so appealing that we will build it week after week, month after month, year after year. Although we do not know the exact form this world will take, working toward it gives our work and our life meaning. Leaders who embrace an infinite mindset build stronger, more innovative, more inspiring organizations. Ultimately, they are the ones who lead us into the future.

Driving Loyalty

Driving Loyalty Book
Author : Kirk Kazanjian
Publisher : Crown Business
Release : 2013-04-23
ISBN : 0385346956
Language : En, Es, Fr & De

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Book Description :

Must-reading for every manager, entrepreneur, corporate executive, and anyone looking to increase customer satisfaction, boost employee engagement, and significantly enhance the bottom line. In order to build a successful company today, you must create an unbreakable bond of loyalty between your customers and employees. Few have done this better than Enterprise Holdings, owner of the Enterprise, National, and Alamo rental car brands. While Enterprise has long been known for offering excellent customer service, it faced a huge challenge after buying National and Alamo in 2007. Among other things, it had to integrate different cultures, manage a varied workforce, and meet the needs of a much larger and highly divergent customer base. In Driving Loyalty, you’ll get an inside look at how Enterprise began operating these three distinct brands in a way that ultimately led to rising profitability and some of the highest customer and employee satisfaction scores in the industry. You’ll also discover how other thriving companies—from JetBlue and Starbucks to Costco and even Chobani Yogurt—use similar techniques to outsmart the competition and turn customers and employees into raving fans. Driving Loyalty provides a blueprint that businesses of all types can use to deliver exceptional customer service, create a high-performing work environment, build strong brands, instill loyalty, market effectively online and off, and, in turn, power overall performance. In the pages of Driving Loyalty, you'll learn: - Specific strategies for offering exceptional service that will help to increase sales and grow your business. - Principles for developing engaged, high-performing teams - Why the rules of brand building differ based on your target audience - How to effectively leverage social media to better connect with your customers and employees - Why forming strong partnerships can take your company--and your career--to the next level - And much more

The Cost of Loyalty

The Cost of Loyalty Book
Author : Tim Bakken
Publisher : Bloomsbury Publishing USA
Release : 2020-02-18
ISBN : 1632868997
Language : En, Es, Fr & De

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Book Description :

A courageous and damning look at the destruction wrought by the arrogance, incompetence, and duplicity prevalent in the U.S. military-from the inside perspective of a West Point professor of law. Veneration for the military is a deeply embedded but fatal flaw in America's collective identity. In twenty years at West Point, whistleblower Tim Bakken has come to understand how unquestioned faith isolates the U.S. armed forces from civil society and leads to catastrophe. Pervaded by chronic deceit, the military's insular culture elevates blind loyalty above all other values. The consequences are undeniably grim: failure in every war since World War II, millions of lives lost around the globe, and trillions of dollars wasted. Bakken makes the case that the culture he has observed at West Point influences whether America starts wars and how it prosecutes them. Despite fabricated admissions data, rampant cheating, epidemics of sexual assault, archaic curriculums, and shoddy teaching, the military academies produce officers who maintain their privileges at any cost to the nation. Any dissenter is crushed. Bakken revisits all the major wars the United States has fought, from Korea to the current debacles in the Middle East, to show how the military culture produces one failure after another. The Cost of Loyalty is a powerful, multifaceted revelation about the United States and its singular source of pride. One of the few federal employees ever to win a whistleblowing case against the U.S. military, Bakken, in this brave, timely, and urgently necessary book, and at great personal risk, helps us understand why America loses wars.

Facts and Fears

Facts and Fears Book
Author : James R. Clapper,Trey Brown
Publisher : Penguin
Release : 2018-05-22
ISBN : 0525558659
Language : En, Es, Fr & De

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Book Description :

New York Times bestseller The former Director of National Intelligence's candid and compelling account of the intelligence community's successes--and failures--in facing some of the greatest threats to America When he stepped down in January 2017 as the fourth United States director of national intelligence, James Clapper had been President Obama's senior intelligence adviser for six and a half years, longer than his three predecessors combined. He led the U.S. intelligence community through a period that included the raid on Osama bin Laden, the Benghazi attack, the leaks of Edward Snowden, and Russia's influence operation during the 2016 U.S. election campaign. In Facts and Fears, Clapper traces his career through the growing threat of cyberattacks, his relationships with presidents and Congress, and the truth about Russia's role in the presidential election. He describes, in the wake of Snowden and WikiLeaks, his efforts to make intelligence more transparent and to push back against the suspicion that Americans' private lives are subject to surveillance. Finally, it was living through Russian interference in the 2016 presidential election and seeing how the foundations of American democracy were--and continue to be--undermined by a foreign power that led him to break with his instincts honed through more than five decades in the intelligence profession to share his inside experience. Clapper considers such controversial questions as, Is intelligence ethical? Is it moral to intercept communications or to photograph closed societies from orbit? What are the limits of what we should be allowed to do? What protections should we give to the private citizens of the world, not to mention our fellow Americans? Are there times when intelligence officers can lose credibility as unbiased reporters of hard truths by inserting themselves into policy decisions? Facts and Fears offers a privileged look inside the U.S. intelligence community and, with the frankness and professionalism for which James Clapper is known, addresses some of the most difficult challenges in our nation's history.

Justice Is

Justice Is    Book
Author : Preet Bharara
Publisher : Crown Books for Young Readers
Release : 2022-01-25
ISBN : 0593176626
Language : En, Es, Fr & De

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Book Description :

Introduce the concept of justice to young people with this picture book by New York Times bestselling author of Doing Justice, Preet Bharara. In clear and simple language, Preet Bharara, former U.S. Attorney for the Southern District of New York, explains what justice is and what it takes to achieve it for even the youngest readers. Drawing on examples of historic justice seekers whose deeds best demonstrate those attributes by asking hard questions, keeping an open mind, defending the truth, and using their voices and their bodies to fight injustice—such as Ida B. Wells, John Lewis, Malala Yousafzai, and many others, this timely book is perfect for exploring the concept of justice. Inspire young readers to fight for justice in their world and to remain hopeful that by standing together, it can triumph.

Managing Customer Trust Satisfaction and Loyalty through Information Communication Technologies

Managing Customer Trust  Satisfaction  and Loyalty through Information Communication Technologies Book
Author : Eid, Riyad
Publisher : IGI Global
Release : 2013-03-31
ISBN : 1466636327
Language : En, Es, Fr & De

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Book Description :

Due to the growth of internet and mobile applications, relationship marketing continues to evolve as technology offers more collaborative and social communication opportunities. Managing Customer Trust, Satisfaction, and Loyalty through Information Communication highlights technology’s involvement with business processes in different sectors and industries while identifying marketing activities that are affected by its usage. This reference is a vital source for organizational managers, executives, and professionals, as well as academics and students interested in this constantly changing field.

Winning on Purpose

Winning on Purpose Book
Author : Fred Reichheld,Darci Darnell,Maureen Burns
Publisher : Harvard Business Press
Release : 2021-12-07
ISBN : 1647821797
Language : En, Es, Fr & De

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Book Description :

Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.